Pushing the boundaries of Construction, Disaster Relief and Restorations, Architecture and Interiors Capitol Renovations Design/Build is a fully integrated Construction, Disaster Restoration, Architecture and Interior Design company specializing in remodels, additions, renovations, historic restorations, new custom hom read more...
Capitol Renovations began operations in 1990 and has received 3 reviews for an overall customer rating of 2.3. The average rating for businesses providing similar services in the Edmonton area is 4.2. Write a review
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1
Dedric is a crook. Horrible experience with him. Hiring him was a brutal mistake.
He took my money then disapeeared for 2 weeks. He does not appear to have any employees. He got the job, gets paid upfront, hires a sub contractor to do the job, then did not pay the sub. All along not following through on any of his commitments.
I paid him $8000 and will likely need to take him to court to get it back.
To follow up on Mine and Dedric's back and forth. Please just read this article to get an idea of the character that owns this company.
- http://www.cbc.ca/news/canada/edmonton/bbb-ratings-queried-after-consumer-loses-money-to-a-contractor-1.2158674
We entered into a contract to renovate his basement. He had hired contractors previous to us which we did not find out until we had already commenced work. Our construction agreement was clear and a detailed progress payment schedule was written and signed off on by Conrad which committed him to making progress payments for our completed work at certain points.
Immediately work began and immediately Conrad neglected to make payments detailed in the schedule. He had a number of excuses and avoided multiple collection calls. We worked to meet deadline dates for work and did so but Conrad worked to avoid and escape making his payments. The turning point for us was when he hired a number of other contractors to do work that we were contracted to do because he said he could get work done for less. Well these corner cutting tactics failed and Conrad ended up having a number of unpaid upset contractors after him for payment. The straw that caused us to cease our work was when he hired a plumber to do plumbing that we were supposed to complete but he said this new plumber cheaper. Well this plumber installed bathroom plumbing around our framing and after not being paid this plumber went and ripped his plumbing out of the house for Conrad's non payment.
Consequently this plumber damaged some of our work in the process and Conrad embarrassingly shied away from comment. We further ran into a number of other issues where he purposely cut corners and did things inappropriately. One example is he had a water leak in his basement and a black mould contamination problem of great significance. Rather than dealing with the mould problem properly he went and removed the mould himself cross contaminating the home and putting our workers in toxic harm. we then find out he is attempting to sell the house and keep this and other defects hidden such as extensive cracks in the foundation walls which he covered up and on and on.
Upon finding out about his horrible cover ups and non payment for our work and others we have had a builders lien registered on his property. We are also in the process of filing a legal suit and additionally will be contacting health Canada about his mould contamination.
Dedric R.
Capitol Renovations
1
Nightmare and ongoing - be aware that these folks also operate under "The Improvement Source"
This review was my very last resort but after days of no response after numerous voicemails from both my wife & I to both Doug & Dedric & a note through this site listing my concerns with no responses, I’ve been left with no other options.
We put the bid up for this project on Trustedpros & were clear about budget and what we needed done. A gent named Doug called to set up an appointment & provide a quote. They quoted within our budget & gave us a timeline of a couple of evenings totaling approx 7 hours. I gave them a small deposit & they said someone would be in touch to schedule the work. That is where things started to go sideways & I wish I had noticed the alarm bells then.
A contractor came over (really nice fellow). I outlined what needed to be done. He suggested that the bathroom needed some more floor work & the shower drywall needed some minor repairs. I asked how long & he said not long. I then asked when he could start the next evening & he said he could only work days. At that point I asked how long the job would take in total and he said 12-16 hours.
I was a bit alarmed at the vast difference from initial quote so contacted Doug. He said he was willing to guarantee the 7 hours for the tile job & we would add on some more hours to account for the additions I agreed to. I could have done the floor & drywall additions in a few hours so assumed that the "Professional" would be able to handle in a reasonable time frame. I didn’t hear from them again but assumed that they were dealing with everything in the background as the tiler showed up for work the next day.
We had a couple of hiccups as we ran out of tile (which I went and got) and we ran out of grout (which I went & got) but otherwise, the work was proceeding. Not nearly as quickly as initially quoted but again, I had falsely assured myself that all was well as we had agreed upon a final price & a timeline.
This is where everything went sideways. On Wednesday last week (work was already close to two weeks behind schedule) the tile contractor sent me a note saying they were done. When I got home it wasn’t even close to done & they had actually made some pretty serious errors which I noticed when I looked at the work more closely.
The two main reasons we went with these guys was I wanted it to look professional & better then I could do on my own but MOST importantly I wanted to ensure that sealing was done properly & to code around the shower, tub & floor to avoid damage to my completely renovated top to bottom bathroom. We had gutted it to the studs & replaced everything (sparing no expense) prior to the tile starting; I was VERY clear about this from the beginning with everyone I spoke with.
What we found was as follows & I sent this list through this site to Capitol renovations on Friday last week, along with voice messages & texts with no responses to any. (they had no challenges responded in a timely manner prior to these events I might add)
• The shower is not sealed around the window & is very jagged. I can stick my pinky finger all the way to the exterior wall. Aesthetically it looks like terrible.
• The contractor didn’t pull off the plastic protective covering on some areas of the bathtub & grouted over it
• I had a brand new drain cap for the toilet drain installed which is now covered in cement. (Not the hole, the area where the toilet bolts down). The floor is also not sealed to the edges of the tub and the walls.
• The paint that was done prior to them coming is discolored & chipped & has cement in areas (as does our new bathtub)
Some of this is minor but the worst parts are brutal. I now need to get another contractor over to finish the job & correct the errors which we hope do not add tons of more $$ in supplies/etc
Be VERY WARNED about these folks or any other business run by the contact name on this contractor.
5
Dedric, Michael and team did a great job start to finish on my basement. Dedric was very thorough in explaining the work and how it would proceed. I found the price to be reasonable and finished work was very good. Osmani did excellent work. He did a great job cleaning up each day and was super cooperative in working around the items that we couldn't move out of the basement during the rebuild. All in all I highly recommend Capitol Renovations and would gladly hire them again for future projects.
Capitol Renovations has a TrustScore™ of 0.6. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 3 |
| Approved | 0 | 3 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 2.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Questionable Affiliation/Association | |
|---|---|
| Busines Name(s) | The Improvement Source / Edmonton (Rated 2.8 / 5) |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | No |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1990 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Pushing the boundaries of Construction, Disaster Relief and Restorations, Architecture and Interiors
Capitol Renovations Design/Build is a fully integrated Construction, Disaster Restoration, Architecture and Interior Design company specializing in remodels, additions, renovations, historic restorations, new custom homes, flood-water-sewage-mould-fire disaster relief restoration services for highly discerning individuals that are passionate about their home, business and lifestyle.
We pride ourselves in being chosen by clients who look for a full service firm that will provide them with superior expert services, cutting-edge materials and products, quality construction that is sustainable and energy-efficient, as well as a relationship that goes beyond the duration of a project.
We manage every detail of your project from concept through construction to make sure your experience is one of trust, ease and involvement and we d love to work with you to create the result you need and desire.
| Main contact(s) | Dedric Robinson |
| Affiliations or other locations: | The Improvement Source / Edmonton (Rated 2.8 / 5) |
| Listed with TrustedPros since: | 2013 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | No |
| Accepts credit cards | No |
| Year established | 1990 |
| Offers financing | No |
| 24 Hour emergency service | Yes |
| Legal structure | Sole Proprietor |
| Licensing information | Contact Capitol Renovations to request licensing info. |
| Insurance information | Contact Capitol Renovations to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
