You’re highly valued, and it’s our job to let you know it through our actions. From idea, through design, to renovation completion, we listen very carefully to your home improvement needs, requirements and expectations and then strive to exceed them. You can count on our qualified in-house designers to be specialized in the type of re read more...
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My husband worked for Kirk for 5 months and initially we were thrilled with how great an employer he seemed to be. He offered to help us get new kitchen cabinets because he was a dealer through Muskoka cabinets & told us it would be 6-8 weeks, which was way faster than other places, so we agreed to go ahead. We planned everything out & placed a 50% deposit. 12 weeks of waiting passed & over that time my husband started to notice a pattern of not placing orders on time & projects being continually delayed. We started to get suspicious that he was doing the same to us, so we started questioning about when our order was coming. Kirk swore it was ordered but never gave us any proof even after directly asking for an order confirmation. Finally at 16 weeks I started emailing Kirk directly and had a long phone conversation with him where he got upset with me for “questioning his integrity” by asking for the order number. I even told him we would be very happy if the order wasn’t placed & we could just have our money back and move on. He told us he would give us an answer the next Tuesday & he did not follow through or answer my phone calls that day. The next day I started calling Muskoka cabinets directly & after many phone calls finally got through to the order manager who told me kirk had actually only just placed the order a couple days before. I called Kirk right after and told him what I had discovered. He continued to come up with excuses & blaming other people for what happened. He never apologized for how much he screwed us over & the next day my husband quit. The only good thing he did was return our money, without interest of course. Do not hire this company or his other company timbercraft. He is not honest & lacks integrity!
Castlecorp Ltd has a TrustScore™ of 1.1. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The most beautiful kitchens have a simple, uncomplicated design and are precisely equipped. They are inviting places, offering many hours of enjoyment. CastleCorp is Ottawa's kitchen design company. We build highly personalized kitchens spaces that are comfortable, beautiful, and functional.
CastleCorp Ltd. is a one-stop, full-service design and build home renovation firm. We deliver projects on time and on budget because we manage the entire design-build process from start to finish. Our clients appreciate this service because it provides a seamless process to our projects.
Castlecorp has earned an outstanding reputation by offering the best on-sight consultation for deck, screenroom, pergola, gazebo, fence and sheds. Whether its a start from scratch, replace or even add on to an existing structure, we're your best choice for innovative design.
You re highly valued, and it s our job to let you know it through our actions. From idea, through design, to renovation completion, we listen very carefully to your home improvement needs, requirements and expectations and then strive to exceed them.
You can count on our qualified in-house designers to be specialized in the type of renovation and remodelling your home requires. Your personal CastleCorp designer acts as project consultant throughout the job to make sure it comes together precisely as planned and to ensure your expectations, our high level of quality and strict building standards are met.
CastleCorp's vision of exceptional value, quality and customer service extends to everything we do.
Main contact(s) | Kirk Sturgeon |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2000 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Contact Castlecorp Ltd to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.