Catalina's Custom Roofing is a professional residential roofing contractor that will put a quality roof over your head in the Brantford and surrounding areas. We are fully licensed, insured and have WSIB coverage. We are fully trained in Working at Heights, First Aid, WHMIS and owner Craig Benoit has attended multiple Supervisor courses. We o read more...
We had a leak in our roof that was coming in through our bathroom fan vent and needed a quick repair as there was a lot of rain coming over the next couple of days. I went to their website and emailed Craig about the problem. He contacted me within the hour and we set up a time he could stop by for the estimate. Once he took a look at our roof, he was very detailed about what was happening, took pictures to show me what he was referring to, then explained what work needed to be completed, cost of materials and priced out the job.
He returned the next day to repair our roof. He was very careful about any items that were around our house that could have been damaged by falling tools or shingles. Once the job was completed, Craig again took photos to compare the before and after, explained what they had completed and asked if I had any questions or concerns. After they had cleaned up, you couldn't tell that anyone had been there and they replaced any items they had previously moved.
As this was my first time having to call someone to work on my roof, Craig made the entire process very clear, concise and made me feel confident that I had chosen the right person for the job. My wife and I would gladly recommend him and his team to anyone that needs work on their roof done.
I came across Catalina's Roofing by chance searching the internet for a company to replace my Eaves trough, Fascia & Downspouts. I called for an estimate and Craig came out the very next day.
Craig took the time explaining what needed to be done and how the work was going to be done. When the work was completed, I was very satisfied. He went over everything that was done and made sure that I was satisfied. He also added extras that were not included in his estimate. He takes pride in his work and is a very down to earth gentleman and was a pleasure to deal with. I would definitely use this company for future projects.
He also replaced the roof on my shed which I was also very satisfied with.
Thank you for the great review Rhonda! It was great to meet you and we are very happy you are thrilled with your eaves trough installation. We hope to do business with you again in the future.Craig and Nicole
What a great experience from Catalina’s Custom Roofing ! Craig and Nicole are both true to their word, and completed the roofing job giving us more than we expected per the contract.
Craig was the second contractor who quoted the roof job to us. Right from the start we could tell he was a professional who respects his clients, knows his trade well, and his language gave us confidence that he and his company was right for our job.
He answered all our questions and explained everything precisely. He took photos of the old roof once he was up there so we could see its condition. The old roof on our century home in Brantford was leaking in at least two places and Craig recommended that when the old shingles and tar paper are removed, we should first place 3/8” plywood over the old roof boards. This turned out to be excellent advice since the boards, though still in acceptable condition, were between ½” and 1” apart, which would have made nailing of new shingles a hit and miss affair ( but that’s how the old roof was done! )
He showed us all major materials he would use and offered manufacturer and colour choices, which we appreciated, suggesting that additional new vents be installed in better places on the roof. We took him up on all his suggestions which made sense. In the end he installed even more vents (of 3 different types) than we expected, all included in the original contract price.
We found Craig and all members of his team to be very professional, courteous, easy to get along with, and very hard working. Nicole – part of Craig's team – personally delivered to our door invoices of all materials which they pre-purchased. The team protected our flower beds and windows and those of our neighbour, and the final cleanup was impeccable. Craig kept us updated often at every milestone during the project, without us having to call him. We received lots of clear photos from Craig of the final installation, which he texted to us.
I wanted to write this up mainly because Craig, Nicole and their entire team deserve to be honoured and recommended as one of the few contractors we found to be very reliable and who did a quality job surpassing our expectations. I am a mechanical engineer and I look for details others might not pay attention to. He is definitely among the best contractors we have had on any job.
John and Jackie
Catalina custom roofing went above and beyond my expectations in fixing roof leak and installing a new roof.
The customer service Craig provided was outstanding from the initial communication. He is knowledgeable and thorough and never did I feel any pressure to commit. His professionalism, experience and honesty made my decision easy.
Craig covered the area of leak until the work was to start and stopped any more damage to occur.
Nicole helped with the colour of shingles also reassured the choice of shingles. She answered any and all questions I may have had. Nicole kept in contact with me with when everything would arrive to when the work would begin.
Craig and crew worked in a timely and courteous manner and left the place clean.
The whole experience from start to finish went smooth
Craig and Nicole were easy to deal with and I would not hesitate to recommend them to anyone.
Thank you Craig & Nicole
Catalina's Custom Roofing Ltd. has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Brantford and the surrounding areas is 3.8. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2014|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Catalina's Custom Roofing is a professional residential roofing contractor that will put a quality roof over your head in the Brantford and surrounding areas. We are fully licensed, insured and have WSIB coverage. We are fully trained in Working at Heights, First Aid, WHMIS and owner Craig Benoit has attended multiple Supervisor courses. We offer a transitional 15 year workmanship warranty on our services. Call or email today for a free no obligation estimate on your roof!
With over 15 years experience, our professional experienced installers and friendly customer service will put you at ease ensuring you get the best product and a professional long lasting roof that is sure to out stand Ontario weather. Check out our website for more information and pictures.
|Main Contact(s):||Craig Benoit , Nicole Crompton|
|Alternate Phone Numbers:||226-377-8952,|
|Listed with TrustedPros since:||2016|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Licensing information available upon request|
|Insurance Information:||Insurance information available upon request|
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