We have been involved in the kitchen and bath industry for 20 years plus. We build all our own cabinetry and have endured to improve our products and workmanship each and every day. All my employees are bondable, we have WSIB and 5 million CGL policy. Our new kitchen showroom is opening soon in Newmarket and we will continue to provide our value read more...
We contracted Craig and his team due to location and his willingness to work with us to design our dream kitchen. Craig was professional and responsive in all areas, always able to provide multiple solutions to any issues that arose. Although our job was a major renovation, Ceara Kitchens worked to minimize the disruption to our family, especially over the holidays. Any budget changes for unforeseen items were minimal and addressed up front with us, so we could weigh our options. Anyone who sees our kitchen is very impressed with the design and workmanship, and we couldn't be happier. We would absolutely go to Ceara Kitchens for our renovation needs again, and in fact we have, recently requesting a quote for our bathrooms.
Thank you Craig and your team for helping us create a space we'll enjoy for many years to come!
Thank you for your amazing review. We are so happy to hear your family and yourself are enjoying the new open concept space! We have started your bathroom quotes and hope to take the next step there as well. Ceara kitchens turly appreciates your business and loyalty.
Let us know if you ever need anything else in the future!
I have had 3 separate third party expert assessments confirm the following: Ceara Kitchens delivered an exceedingly poor kitchen renovation end-to-end that is unfixable due to poor workmanship, poor quality, and was "done incorrectly" in many respects.
1. Uneven tile flooring installed with sharp edges throughout (danger to my toddler).
2. Cabinetry significantly mismeasured across the kitchen leaving gaps and eyesore filler pieces, and is very different from the design.
3. Cabinetry finish is inconsistent in texture and colour, and overall looks like a low quality spray and hand painted job which started peeling/chipping away after a few days.
4. Paint drips filled shaker door seams, and so Ceara kitchens filled those seams and all other seams with rubbery caulking!! Caulking is smeared across entire cabinetry and highly visible.
5. Crown is unevenly attached throughout , has far too many visible joints, and is dismounting from wall and cabinetry in multiple areas.
6. Backsplash has permanent knife marks on it from the cutter, and was not laid correctly on countertop (now severely cracking). It was laid around the valance which is incorrect and highly visible.
There is a much longer list. Despite the 1 year warranty, I spent months trying to chase down the owner to address - calls/emails were not returned. Buyers please beware! I lost all of my savings to this disaster while on maternity leave. It has devastated our family beyond words. I would not wish this upon anyone.
Thank you for taking the time to review us. Ceara Kitchens has been in business for several years and we ensure every client comes home with a smile. With this in mind, it is unusual for our staff or products to dissatisfy our clients as they are very experienced and satisfaction is our top priority.
Our team has always followed up until our clients are content with the final product. Ceara Kitchens is also more than willing to fix any defects due to our workmanship. This being said, we are not always able to schedule last minute warranty work so we do inform clients it may be a couple of months before the corrections can be made.
We deeply apologize if there were any miscommunication following your renovation and hope you will give us the opportunity to rectify the situation for you.
4 Months to finish a 2 day job!!
Contract signed Aug 23, 2016 for 7 upper cabinets and crown molding, No plumbing, No electric, No drywall.
Job started Nov 14, finally received my glass doors and shelves late January, and had last handles installed and some final touches done February 27, 2017 after constant calling, e-mails and showing up at the showroom. They do not communicate with their customers once they have your money.
Thanks for sharing your experience with us. We at Ceara Kitchens work as a team to ensure all our clients are happy with the end product. We sincerely apologize for any delays in the renovation. In this specific case, changes to a design or additional items, ie. shelving, moldings, paneling; do extend the timeline. Your renovation was also spread over the holidays unfortunately which would extend the timeline as well. We hope you are happy with the final additions to your kitchen and are pleased to discus any further issues you may have!
Ceara Kitchens made my drab kitchen look beautiful. After a much needed renovation, my kitchen is now a pleasure to use. The quote provided was on budget and there were no surprises. The workers were timely, courteous, and clean..
Ceara Kitchens has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Newmarket and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1999|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We have been involved in the kitchen and bath industry for 20 years plus. We build all our own cabinetry and have endured to improve our products and workmanship each and every day.
All my employees are bondable, we have WSIB and 5 million CGL policy.
Our new kitchen showroom is opening soon in Newmarket and we will continue to provide our valued customers with quality kitchens.
Showroom address is 19715 Leslie Street, Newmarket 905-252-7380.
|Main contact(s):||Craig Rae|
|Listed with TrustedPros since:||2014|
|Accepts credit cards:||No|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing information:||Contact Ceara Kitchens to request licensing info.|
|Insurance information:||Contact Ceara Kitchens to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Ceara Kitchens has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum