I regret hiring Chris Lawrence, ( he's the same contractor and a partner at 3 Stones Custom Homes) as the general contractor for the renovation our 100-year-old home. He is often referred to by various media outlets like The Globe and Mail as a renovating expert.
I even met with his 3 stones partner Bill at my site to review the structural plans.
Here are some issues that are plaguing the house:
kitchen cabinets were poorly installed and with no crown molding as agreed.
poor alignment of kitchen drawers and drawer handles, and had to have them corrected.
kitchen cabinet doors had multiple holes drilled into them trying to attach the door handles and were masked by filler and paint, now popping out.
island electrical outlet was not flush to the side cabinet wall and the protruding socket was plugged over with a filler.
the bottom kitchen drawer below the gas range does close flush because the gas line receptical prevents it from closing.
the gas boiler was not cleaned as per hvac quote.
the stairway mini split a/c and its outside carrier compressor were not cleaned and serviced as per the quote. It remains inoperative.
the 3rd floor new radiators were not heating up.
the new boiler recycling pump made loud noises.
drywall ceiling joint with the wall seam split wide open over 10' in master bedroom.
all interior door and window mitred framing joints have split.
corner drywall beading lifting off though-out the main floor.
drywall (plumbing) holes in the powder room remain unfinished.
irregular plumbing below kitchen sink causing backup.
water is leaking inside the house from the installed new 3 a/c split units because the water drain hose is improperly sloped.
drywall stress cracks appearing in both sides of walk in closet.
another linen closet door has warped and doesn't close flush.
exterior a/c cooling hose left exposed.
sloppy interior trim painting on door frames with paint splatter hinges and wood floor.
there are many interior wall corners are not squared.
stress cracks have appeared all along the new stairs in the frame and between wood frame and drywall.
grout cracking in both new bathroom shower tiles that caused water leaking down to the kitchen ( no water proofing as per quote.)
With all these cracks, I decided to check the lumber invoices and discovered the initial order of framing studs purchased were not kiln dried but had higher than 20% moisture content. Experienced framers know not to use high moisture framing studs because they were dry and twist causing the cracking. Lastly, after 6 repeated requests, Chris Lawrence refused to reconcile his HVAC invoicing which was $20-21,000 over his quote.
Full photo documentation and details are found here
Update April 2016
I have posted photos of the shoddy workmanship by this team I hired (2014) for the 3rd floor addition of our century home.
The results of their sub standard work ( negligent?) work are obvious two years after completion. I discovered they used uncured framing studs (with more than 20% humidity) to frame the 3rd floor that have now dried out and twisted, in addition the wall framing was not vertically aligned, the drywall was hung incorrectly by bending it over the misaligned framing, and worst of all, after listening to Chris Lawrence's assurances and advice to keep the high ceiling, he deviated from the city approved building plan. We now have structural failure as evidenced by the stress cracks on the door frames and the ceiling drywall seem split.
Photos of Total Home Renovation