Coastal Pure Air is an industry leader in mold removal, inspection and remediation, air quality testing, odor and allergen abatement, pathogen removal and bio-decontamination. Our certified technicians service Victoria, British Columbia and all surrounding areas and will travel throughout southern Vancouver island. We guarantee that your read more...
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My partner's lung health has greatly improved and continues to do so! Also, the weird house smells have disappeared.
The treatment was a great success.
I'll also acknowledge that communication and planning were professional, and much appreciated.
Thanks for the fantastic review David, we are always pleased to hear from our happy customers.
All the best,
Mathew
If you are finding yourself overwhelmed with the prospect of re-claiming a space from allergens, odours or contaminants, whether biological or man-made, you've come to the right place for help! We had come to believe that our somewhat ancient, free standing garage was a lost cause. For more than 40 years it has been our 'go to' stash for everything that didn't fit into our small, 900 square foot home... including the residue of our parents' estates that we had not yet found a way to part with. All this 'stuff' languished relatively safely there until last year when the rats moved in. Within a very short period of time, the garage & its contents were contaminated. We cleared it out last summer and did our best to clean, however, the odour of rat feces & urine had permeated the concrete floor, the wooden walls, the small attic & everything that remained inside. Going in there required wearing a mask and was clearly not healthy. Online research led me to Coastal Pure Air... a phone call reassured me that, indeed, something could be done for us & a date for the procedure was set up quickly. From first to last, Mathew has not only been a consummate professional, but also a comfortable and easy person to deal with. He is interested, knowledgeable & willingly answered all of our questions about his process and what we could expect. We are delighted with the result! We now have a sanitized, safe garage with not one whiff of rat smells! We recommend Mathew and Coastal Pure Air without reservation.
Thank you so much for the wonderful review Liz, Coastal Pure Air always strives to deliver the best customer experience and service.
We were in the process of selling our house when we discovered there was some mould growth in the attic. We looked up mould remediation businesses in the area and left messages with several. Mathew from Coastal Pure Air got back to us in minutes and, understanding the urgency of our situation, personally came to do a quote the next day even though it was a Saturday.
He provided a detailed quote, gave us all the information we needed about the process, and assured us that he would schedule us as early as possible. We were impressed by his professionalism and obvious expertise in his field, and booked an appointment to have the work done.
Early the following week he contacted us again: knowing our urgency to have the situation resolved he wanted to let us know that he had had a cancellation that week, and could put us in that slot instead if we preferred to have the work done earlier.
Before the work was done, were provided a Service Engagement letter to sign, which clearly outlined the date the work would be done, the cost of the work, the responsibilities of Pure Air (i.e. maintaining adequate insurance, compliance with WCA, professional conduct) and options for redress if the services were not provided according to the agreement. This is the first time we have recieved anything like this from a contractor in this area, and it further impressed us with the professionalism of this business.
On the day of the remediation, they arrived on time, made every effort to minimize any disruption in our activities - we work from home, so this was important - and the work was completed in good time. After the work was done we were provided with before and after photos of the affected areas, and the actual cost of the work was exactly what was provided in the quote.
We were very impressd with this company from first contact. Coastal Pure Air staff were responsive, professional, and definitely went above and beyond to help us. We would highly recommend them to anyone.
Thank you for the wonderful review Laura, Coastal Pure Air always strives to deliver the best customer service possible. Regards Mathew Wetyk Owner/Operator
I was very impressed with Coastal Pure Air! Mat did a fantastic job in my brand new condo. When I moved into my new built condo there was still a large amount of smells associated with all the new building materials and supplies. These smells where causing me to have frequent headaches as well as waking up throughout the night. Since Mat has serviced my home, I no longer have headaches and I am soundly sleeping through the night. The air in my home smells clean and fresh as I no longer have new build smells circulating through my home. I am a registered nurse so I understand the importance of good health. It is important for everyone to have clean air in their homes in order to have good respiratory health long term. Mat is extremely knowledgeable and professional. Mat spent the time to educate me on the allergens that are harmful in a new built home. I would highly recommend Mat to everyone!!
Thanks for the wonderful review Jacklyn, new build VOC's can be extremely irritable in new homes. We are so glad we could restore your indoor air and you are now able to sleep throughout the night. Coastal Pure Air prides itself on providing the best customer service possible as well as affordable indoor air restoration services.
I had Coastal Pure Air dry fog my home and trailer to eliminate the mold/musty odour and allergens from my home, and trailer. This process was done to completely restore the indoor air quality to my home and trailer.
I was very impressed with how my home and trailer smelt following the dry fogging process. Mathew was extremely professional, knowledgeable and efficient.
I would highly recommend Coastal Pure Air.
My father's truck sat idle for over a year after he stopped driving. When he finally agreed it was time to sell it, we found it full of mold an smelling terrible! Coastal Pure Air came to the rescue and in a very short time, the truck was ready to sell and smelling fresh! For such a reasonable cost, we got the best sale price for Dad's truck! Thanks, Matt!
Coastal Pure Air has a TrustScore™ of 4.1. The average TrustScore™ for other businesses providing similar services in Victoria and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 6 |
Approved | 0 | 6 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2021 |
Member of TrustedPros Since | 2021 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Traditional mold removal can take days or even weeks to complete and is usually very expensive. The Coastal Pure Air process takes only one visit and requires no removal of any of your belongings with minimal to no demolition. Therefore making our services extremely cost effective.
Coastal Pure Air is an industry leader in mold removal, inspection and remediation, air quality testing, odor and allergen abatement, pathogen removal and bio-decontamination. Our certified technicians service Victoria, British Columbia and all surrounding areas and will travel throughout southern Vancouver island. We guarantee that your indoor air quality will be improved, refreshed and healthier after our process, providing a safer living environment for your home or business.
Coastal Pure Air was awarded Best of TrustedPros in 2021 for Mold Removal and Home Restoration in Victoria.
Main contact(s) | Mathew Wetyk |
Listed with TrustedPros since: | 2021 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2021 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.