Comfort Pro Ltd.

Tom came to assess our needs for a new A/C unit, and by the next day we had an estimate to install a new Split-System (including a heat pump option). The quote was much better than the competition, but what sold us was Tom himself. We felt that he was polite, professional and portrayed great integrity.

Tom and his crew showed up as scheduled and did the installation. They were polite, friendly, neat and tidy and cleaned up after themselves. Before leaving, Tom tested the system thoroughly and explained the operation to us. From the first e-mail to the end of the installation, they were very polite, professional and made us feel at ease.

I would recommend Comfort Pro to anyone who requires this type of work done. You won't regret hiring them.

I was using oil for heating the house and water and last winter (2018/ 2019) the bills for the oil were going through the roof.

I got estimates from different suppliers. Most contractors spent about half an hour, they looked at the current furnace, asked which is the size of the house and then sent me the estimates. Tom from Comfort Pro was the only contractor who took time to answer all my questions, he took notes with measurements of the duct-work, went few times up and down the stairs explaining why the heat (or cold air) were not evenly distributed to all the rooms. I could see that he is very knowledgeable and experienced. We then sat down and Tom showed me documentation on equipment which would respond to my needs.

Next day I had the estimates with two options for me to chose from. I spent quite some time for research and at the end it came clear to me hat Comfort Pro's proposals were the best. Tom also made some calculations and shared those with me.

Once I accepted their offer they booked the work in the coming days. The team from Comfort Pro showed up in the morning when work was scheduled and the entire job was done as planned with no delays. They are a nice group, courteous people, hard working and very organized. Everyone knows what is supposed to do.

As I switched from oil to propane (there is no natural gas in my area), I decided to have the tanks away from the house; Comfort Pro was the only contractor who offered to take on the job of setting the propane line outside and that helped me more in building trust with them for getting a good job...

And the results were beyond expectations! The new hot water tank and furnace perfectly fit in my utility room, the layout of duct-work changed somewhat and new air connections to the new furnace replaced the old, bulky ones. I find it so much better now with an ergonomic use of the space for access, I liked it very much. For the propane line I had in mind where I want it to enter the house. It was not the easiest job to pass the iron cast propane line through the concrete wall and then route it inside through a relatively crowded space. It did not matter, Comfort Pro agreed to do it that way and an extra piece of iron cast pipe was added to provide for a strain relief to the whole pipe system.

I thank Comfort Pro very much for a job well done and I highly recommend them for any heating and cooling jobs/ projects.

M. Dobas, Dunrobin, ON.

I'm very with happy with the installation of our new AC system.

Tom was very thorough when he first came to the house. We discussed exit points for system, how it was going to be installed into the plenum and what I was expecting to achieve with an AC unit for the home.

He's professional, courteous and very respectful. He certainly wasn't the cheapest price but with the way he conducted himself and the reviews of the Bryant product sold us on doing business with him.

I'd recommend him to anyone in the area.

We've always been happy with the service received over the years for our heating and air conditioning equipment. Great company to work with! They came out on the same day we called to repair our electric furnace. Very happy with their work.