Comfort Pro Ltd.

Tom and his team were professional and friendly. He took the time to provide several options on his quote and explained the trade-offs between each one. Installation was prompt and a follow-up email was appreciated. Highly recommended.

Stephen

Tom came to assess our needs for a new A/C unit, and by the next day we had an estimate to install a new Split-System (including a heat pump option). The quote was much better than the competition, but what sold us was Tom himself. We felt that he was polite, professional and portrayed great integrity.

Tom and his crew showed up as scheduled and did the installation. They were polite, friendly, neat and tidy and cleaned up after themselves. Before leaving, Tom tested the system thoroughly and explained the operation to us. From the first e-mail to the end of the installation, they were very polite, professional and made us feel at ease.

I would recommend Comfort Pro to anyone who requires this type of work done. You won't regret hiring them.

I was using oil for heating the house and water and last winter (2018/ 2019) the bills for the oil were going through the roof.

I got estimates from different suppliers. Most contractors spent about half an hour, they looked at the current furnace, asked which is the size of the house and then sent me the estimates. Tom from Comfort Pro was the only contractor who took time to answer all my questions, he took notes with measurements of the duct-work, went few times up and down the stairs explaining why the heat (or cold air) were not evenly distributed to all the rooms. I could see that he is very knowledgeable and experienced. We then sat down and Tom showed me documentation on equipment which would respond to my needs.

Next day I had the estimates with two options for me to chose from. I spent quite some time for research and at the end it came clear to me hat Comfort Pro's proposals were the best. Tom also made some calculations and shared those with me.

Once I accepted their offer they booked the work in the coming days. The team from Comfort Pro showed up in the morning when work was scheduled and the entire job was done as planned with no delays. They are a nice group, courteous people, hard working and very organized. Everyone knows what is supposed to do.

As I switched from oil to propane (there is no natural gas in my area), I decided to have the tanks away from the house; Comfort Pro was the only contractor who offered to take on the job of setting the propane line outside and that helped me more in building trust with them for getting a good job...

And the results were beyond expectations! The new hot water tank and furnace perfectly fit in my utility room, the layout of duct-work changed somewhat and new air connections to the new furnace replaced the old, bulky ones. I find it so much better now with an ergonomic use of the space for access, I liked it very much. For the propane line I had in mind where I want it to enter the house. It was not the easiest job to pass the iron cast propane line through the concrete wall and then route it inside through a relatively crowded space. It did not matter, Comfort Pro agreed to do it that way and an extra piece of iron cast pipe was added to provide for a strain relief to the whole pipe system.

I thank Comfort Pro very much for a job well done and I highly recommend them for any heating and cooling jobs/ projects.

M. Dobas, Dunrobin, ON.

I'm very with happy with the installation of our new AC system.

Tom was very thorough when he first came to the house. We discussed exit points for system, how it was going to be installed into the plenum and what I was expecting to achieve with an AC unit for the home.

He's professional, courteous and very respectful. He certainly wasn't the cheapest price but with the way he conducted himself and the reviews of the Bryant product sold us on doing business with him.

I'd recommend him to anyone in the area.

We've always been happy with the service received over the years for our heating and air conditioning equipment. Great company to work with! They came out on the same day we called to repair our electric furnace. Very happy with their work.

I hired comfort pro to install a tank less water heater and furnace. I liked how they took care of all the small details that other companies would neglect. Their quotes were very competitive and they, unlike other contractors, are very prompt to respond. I felt like Tom genuinely cares about his customers. I would definitely recommend this company.

Lois is awesome and helpful on the phone. They were quick to arrive and reasonably priced. Etransfer friendly!

Dallas

We called a few companies in our area to get quotes for a mini-split air conditioner/heater. With the exception of Comfort Pro, most took over a week to respond and come over to review the installation. Tom from Comfort Pro came by the next day. At the outset it was clear that he was very knowledgable and was able to determine the correct equipment and design quickly. He then checked all aspects for an install in the house (electrics/framework/dimensions) even with the understanding that a sale had not happened yet. Their quote was delivered promptly a couple of days later. A bonus for us was that after a bit of our own research, the company was quoting the best equipment for mini-splits from Japan.

It took three weeks more, but we finally got all the estimates in from the other suppliers we called. One supplier had a slightly cheaper quote, but it was for an unknown brand of equipment made in China. Comfort Pro was next with quite a reasonable price for their quality gear. Two other quotes were way more in cost ($1,300.+). We were going for a high quality model of equipment. We confirmed with Comfort Pro and the installation was scheduled for 10 days later.

Installation was on time and very professionally executed. Tom himself and two other top qualified technicians completed the job in a day with some very valuable time allotted in testing the equipment to perfection. Everything was neat, cleaned up and operating just as we expected. In the end, there were no financial surprises at all. It was all explained and honoured ahead of time by Tom's careful consideration.

I would highly recommend Comfort Pro anytime to anyone looking for HVAC services and equipment purchases.

As always, this is the 3rd or 4th time I have used ComfortPro to clean ducts for my clients new home purchase... As always, excellent comfort service. I always recommend ComfortPro!

I would highly recommend Tom and his team at Comfort Pro. They came for an initial visit at no charge to check the system in September of 2016. On the first hot day of 2017 (not many of those yet) we pulled the trigger. They ordered the necessary parts and were in within a few days. The installation team was quick, efficient, and then finished it off with a couple of minute overview of what was done... and what may need to be done in the near future. Very good experience... and nice cool air.

Thanks guys!