Bringing comfort to your home is our top priority. From furnaces and central air conditioners to air filters and package systems, Comfortable Home Systems is dedicated to improving your quality of life by creating comfortable, healthy environments in which to live. With more than 28 years in the heating and cooling business, Comfortable Home S read more...
Very very pleased with the job done by Comfortable Home Systems. Our new furnace works great, and he did a spectacular job on installing new duct runs into an addition in our home. Couldn't be happier, and I would definitely recommend them to others.
The owner Manny L promised a one week, trouble free installation. The installation took closer to 4 weeks. Mr. L the journeyman relied on his apprentices to complete all the work. He was at our home for less than 4-5 hours the entire time providing no supervision to the apprentices. In fact he went on holiday for a week during the installation of the furnaces.
The inspections were to be completed by the City of St. Albert, however these were never scheduled by the company. We had to set our own appointments. Then we were notified by the City that the building permits which were to be picked up before work started, were never obtained by Comfortable Home Systems. We had to reschedule the City Inspections several times until the company pulled the proper permits.
Upon inspection the City of St Albert notified us of several deficiencies in the installation which needed to be corrected before we could continue with construction. We set up an appointment with the company to have these deficiencies corrected. On the appointment day May 9th, 2016 I took off a work day to be home.
Manny L entered the house, went downstairs with me spent less than a minute surveying the furnace room, “yelled out I’m not playing these games”, rudely informed me that he would not fix any of the noted problems. Since that day he and his company, Comfortable Home Systems, refuses to return calls, text messages or emails.
I paid for the entire installation. I will now have to hire another contractor to come and repair the noted deficiencies and problems, which of course will cost me extra.
Here is the list of uncorrected deficiencies:
-The furnace was installed too close to the hot water tank which does not allow proper access to the hot water tank for servicing
-The air intake to one of the furnaces was improperly installed causing cold air to flow directly into the furnace which causes it to constantly run. Air is not running through a filter system.
-The humidifier was improperly installed, so we have water constantly running even when the furnace is not working. The humidifier has to be shut off since it doesn’t function properly.
-There were vents that needed to be capped. This was also never done.
Other problems we encountered:
-The furnace installation was so poorly thought out that servicing in the future will be difficult.
-We paid for a modulating furnace but did not receive the proper thermostat to control it.
-We had a new air conditioner installed, which was not even turned on. In fact we don’t yet even know if it works yet.
-There were several gaping holes left in the walls from installation errors which were never repaired and they charged extra for their mistakes.
-When the workers left our house they didn’t even take the time to clean up after themselves.
If you do hire them I strongly suggest:
Get a quote / contract in writing. Don’t trust his word. I made that mistake.
Ensure you retain a hold back amount until the inspections have been fully approved.
Comfortable Home Systems has a TrustScore™ of 3.1. The average TrustScore™ for other businesses providing similar services in St Albert and the surrounding areas is 3.8. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2003|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Bringing comfort to your home is our top priority. From furnaces and central air conditioners to air filters and package systems, Comfortable Home Systems is dedicated to improving your quality of life by creating comfortable, healthy environments in which to live.
With more than 28 years in the heating and cooling business, Comfortable Home Systems is dedicated to providing the best possible service for you, your family or your commercial enterprise. You can count on us to provide you with a system and solution that fits the unique needs of your family or your business, and since we've installed many systems in this area, we've earned a reputation for doing the job right.
|Main Contact(s):||Manny Leonard|
|Listed with TrustedPros since:||2015|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Legal structure:||Sole Proprietor|
|Licensing Information:||Licensing information available upon request|
|Insurance Information:||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.