Connor Windows and Doors

Darren was great to work with while planning out our new doors and windows. He was helpful in reviewing photos of past projects, and samples. The quotes provided were competitive.

When it came to installing, our project was a bit more complex and time consuming than most. The installers worked hard and finessed the product until we were satisfied. Darren also provided great customer service.

We were very happy with Connors and plan to complete more projects with them in the future.

Initial experience at the store was very good. They were helpful courteous and showed a great deal of product knowledge leaving us with the impression that this is a good place to do business. The installation was done quickly with a courteous and friendly crew and we were completely satisfied with the work. I would recommend this business to anyone looking to install the products they provide. Very satisfied.

Connor windows installed my new sunroom and I am more than satisfied with the service and installation. I was told it would probably be done in January of 2018 and it was. The two men that did the work were neat polite and definitely knew what they were doing.

I would definitely recommend Connor windows for your projects. Not many businesses can say they do a perfect job but this business can.

Bev Matthews

The installers were well experienced and did an excellent job. All work was completed in a timely manner, with attention to details. The cleanup was also good.

We are thrilled with the look of our house and consider our new windows and front door a great investment. They kept us warm in the recent extreme cold weather conditions. Thank you to the team at Connor Windows and Doors!

Fast installation. Considerate personnel. This was worth the wait!! Good pricing.

We are very pleased with the results of the project completed by Connor Windows and staff. See below for our rating.

My wife and I are very pleased with our new windows. Right from the initial walk down to the final install the job was right on track..The installers we're very professional and personal. The windows look great. We ended up ordering a garage door as a result of a pleasant install.

11 windows and 3 doors installed. Installation was done by the time quoted. The gentleman who did the installation were respectful and professional with attention to detail. All questions or requests were answered and addressed in a timely manner. Clean up and removal was very well done. I can't say enough good things about the experience we had with all involved. So far so good. Only been two weeks since install. No problems yet.

The installers were prompt and did a very professional job. They cleaned up each day, took the old windows and doors for disposal and ensured everything was fully finished before leaving. We would retain them again in the future and recommend their services to others.

Quote was provided promptly after an on-site visit. Product was installed ahead of schedule. Installers were neat and careful in their work. We are very pleased with our new railings.

The installers did a great job and they even cleaned the windows inside and out, which was a huge help because they are on the second floor.

Would definitely recommend Connor Windows!

Sincerely,

Don Bocking and Anne Morawetz

I must express what a delight to deal with Connor Windows and their owners and installation persons. After I got the first 2 bay windows I liked them so much that I arranged to order 2 more and I love the windows and quaility of workmanship . I had one minor problem and they refused my payment till they ordered replacement parts and absolutely followed up promptly and fixed the problem. I have absolutely no hesitation in stating they are a lovely group of people to work with and the experience exceeded all expectations. Lest anyone think my response is made up I am a cottage owner on Upoer Stoney Lake and would be happy to respond to any inquirey.

I wouldn't recommend this company if my life depended on it. I am a woman over 60 and asked them to fix a screen and make a new one for me. The owner, Darren, came and measured the one window I needed to replace. There was never a screen in the window. The screen that I needed was 13 3/8" x 49 1/4" White Frame. Black Fiberglass Mesh Screen. I ) ordered August 15/17 and today I finally got it and installed it myself. (October 5/17)

Here is the problem.....When I first received the screen it was way too large! I called, they said bring it in we will fix it. Another week goes by and I called, screen is ready. I go and pick it up...bring it home...and it still doesn't fit!! I called, they offered a refund, I said no...I need the screen to fit. It appears to be backwards. He states he found that hard to believe. Offered to come to the house to see. A week later, an hour later than he stated he would arrive. He looks at the screen agrees it is backwards. Scratches his head and states again, refund? I showed him other screens in the house. Asked if it could be fixed with any of those options. We decided to used screen clips and pull the other spring ones out. Another week goes by, I drop in, screen is not ready. Another week goes by, I call...screen is ready but can't find screen clips, I say, "I am sure Home Hardware will carry that." He claims he tried and no clips. Says he is going to contact one of his contractors. He calls a few days later, still nothing!!! I stop into Home Hardware, across the street from where his shop is. Guess what???? I found the clips!!! I drive across the road to pick up my screen. Darren is there. I tell him I found the clips at Home Hardware!!!

So after all this, I ask for a rebate on my costs $70 for this screen, plus $5 for the clip, never mind all the gas I consumed coming and going for this screen, not to mention all the time involved............ and he says, "Oh, I can't do that!" I was so put off that he just didn't give a damn.

Oh, and the other screen that I asked to be fixed. There was a clip broken off it, and asked if he could find one for me. He stated he would try. When he finally gave me my quote, he stated he couldn't find those clips, not manufactured anymore. He could replace the screen for $120+ I told him I would pass. Guess what?? I found the clip at Home Hardware and they fixed it for free!!!

So, do yourself a favour, The company sucks!!!!

I did ask to have the retractable clips removed as they were on the outside of the screen!!! In order to remove the screen to clean the window I would have had to damage the screen to get it out. (crank window) You scratched your head wondering what to do and I offered suggestions to what could be done based on what we already have in the house. With the screen that you made, the screen clips were the only option. The appointment time was for 10 as I had written it on the calendar and you arrived shortly after 11. I was called into work for 1:00

I asked for a rebate because of all the gas I used to travel back and forth to get the screen. You never once offered to deliver it!! I was told you couldn't find the clips and I waited a few days. If you had called to tell me you had them, I certainly would not have purchased them!! And to tell me that you were offering them to me at no charge?? Well I guess you should. You made a screen that was far to big, then when I came to pick it up, it was made backwards with the clips on the outside of the screen instead of the inside!! You kept offering me a refund because you didn't want to deal with the mistakes you made. The time it took to make this small screen was unacceptable. I will never do business with you again.

Great product, great staff, great service. The new door is now the focal point of the front of our house.

Thanks.

Truly a pleasure to deal with start to finish. Attention to detail and fit and finish second to none in my opinion ??

Also used Connor for our rear sliding door a couple years back.

Thanks and will definitely use you for our windows in the not to distant future.

Jim and Susan Thompson from Ennismore.

Connor Windows was great! Darren was lovely and provided the quote in a timely manner. The two gentlemen who put the patio doors in were courteous, polite and efficient. The area was completely cleaned up and the doors look beautiful! I am very happy with my purchase and am planning for an installation of a couple of windows next summer!!!

Thanks Connor Windows!

Connor Windows and Doors did a stellar job on the work they were contracted for on our home and boathouse.

The work commenced on exactly the day they promised. The team arrived in good time daily and worked steadily for full days during the time they were with us. A pleasure to work with, great integrity and work ethic. Communication was excellent we always received replies etc. in a timely manner.

The site was kept clean and tidy at all times and they were respectful of the neighbourhood { no loud radios or unseemly shouting }.

The product is excellent and visually very appealing. The glass areas of the railing are stunning and add more to our view than we ever expected.

The screened porch was a difficult request... to be fitted between an existing "roof" and "floor". The finished product is totally amazing, the existing structures are seamlessly incorporated. Lots of unique work to be done here and everything is perfect. Darren was so helpful helping us to achieve our vision and changing the material for the fascia mid job to improve the effect was much appreciated.

The Duradek installation was a disappointment. The team who installed it did not work for Connor Windows. We have lived with a similar product for many years and know its worth as a waterproof floor covering, it is a first rate product .The installation and the sub-floor materials were poor, the result was that the Duradek is not as smooth and level as expected, initially with many small lumps in the surface. Darren helped us reach a compromise that was acceptable to us with the contractor, the lumps were resolved and we have a 10 years warranty on labour and materials. Not what we wanted or hoped for but the best under the circumstances.

Wouldn't hesitate to recommend Connor Windows and Doors, would cetainly use them again ourselves.

We just purchased a new front door for our home. We found the personnel at Connor Windows and Doors very friendly and obliging. They provided good advice and were able to actually show us what the end product would look like installed. The installation was done ahead of schedule, and the workmanship was to a high standard.

Good experience with this company. We had one issue with one of the windows but Darren was prompt in fixing the problem. Overall good experience.

We were very pleased with the great job Connor Windows did at both our office and home. The new windows are beautiful and were installed earlier than anticipated and on budget. They took away the old windows and there was no mess left behind. These were big projects and we appreciate Connor’s expertise and professionalism – thanks again.

We had Connor install windows in our Oakwood house a number of years ago and again in our Peterborough house in February 2017. The windows are great, well priced and the installers at both locations were very professional. The installations and the finish on all of the windows were great. We were very happy with the service and the product and plan to get Connor back to install additional windows in the near future.

We couldn't be more please with the purchase and installation of our windows and doors. Connors customized the windows to our design and they look awesome. From the first time Darren came to our house for the initial quote, until the last time he came to see the finished product, everything was to our liking.

We will being calling Connor Windows again for any future projects.

Paul & Julie

Peterborough

The installers were thorough and did an excellent job of replacing really bad prior work on both doors and windows. They were professional and pleasant and inspired confidence in the work they did.After such previous bad experiences it was a pleasure to have Conners do the work as I know the results are guaranteed. This means no more drafts and heat escaping. I now have good quality glass panes for better energy savings in winter and summer.

Heather K.W.

They were very professional and on time. They did a great job. We would hire them again.

Connor Windows was a great company to work with. Second house have used them to do windows on. Very patient and walked us through the options available, and always kept our overall budget in mind. We had some changes along the way we wanted to include after reexamining some changes to a bathroom that was happening at the same time, and subsequently had to actually change our order after some windows were already produced, and they worked with us to reconfigure them with no problem. All the cladding work turned out great, no mess, and good clean up. Our 100 year old door got replaced with all new keeping our heritage look, but new and fresh. Quality of door and windows is great.

They replaced 7 windows. Excellent price, courtesy and workmanship. Would highly recommend.

Upon getting two other quotes we felt that Conner Windows, doors, etc., suited our needs. The quote was precise and clear. Appointments, that were made, were on time which is important to us.

The job was done on time at a fair price with no hidden or extra costs tagged on. We would use and recommend them again.

The two gentlemen who came from Connor Windows to install my patio door and 2 bedroom windows worked like a well oiled team. They were knowledgeable and were very respectful of my home. They cleaned up when they were done. I would highly recommend Connor Windows to my friends, and I would use them for any future jobs I might have. Their windows and door are very good quality. Especially the Moose Patio Door. It has extra locks on it that make me feel very safe... that's why I ordered that door.

Val Davis

replaced 7 windows in our house. they were not the cheapest quote we received but we were able to see the windows in their showroom and see what we would be getting. install went good and we are very happy.

We had Connor Windows remove our existing railings. They sloped our deck, installed plywood, and installed duradek onto our deck. They installed new Railings and new stairs.

The crews did a great job and cleaned everything up when they were done.

The installers did a great job, were very professional and cleaned up everything after they were done I would certainly recommend this company to friends, thanks Lorri Kerr

We called a few companies in Peterborough when we were looking at replacing our doors. Only two responded and came to our home to provide us a quote. Connor was the first company that came and we went through some options and they provided us a quote. The other company came by in reasonable time but did not have many options. I received a quote from Connor the next day and they were able to do a custom colour that is exactly what we were looking for. The other company took 5 days and could not do the colour we were hoping for. We ordered the door from Connor and provided a deposit.

Connor phoned us about 5 weeks later to schedule an install date. The installer was on time when he arrived to site. I was very impressed with the gentlemen and his son that performed the install. We could not believe how clean and organized they were. We had a few questions which they answered.

We would definitely recommend Connors to everyone.

I got a quote from three different companies. Connor was the only company that showed up when they had scheduled the visit. They were also the only company that got us a quote in a reasonable time. We went to their showroom which had lots of displays of what we were looking for and made a deal with the salesman. They gave us a date they said they would call us to schedule an install in which they did. The installers were very polite and did a great job. This was a big investment for us and we can't say enough how easy they made this experience on us. We will continue to suggest these guys to everyone.

I ordered new windows from this company early February. They booked an appointment 5 weeks later. I took the time off work to accommodate them. They called the day before to cancel appointment and move to following day. I took this day off to accommodate them once more. The installer arrived with windows, and was told the windows were too big and were measured incorrectly. He left and I waited from Thursday to Tuesday to hear back from them. No word. So I called them finally and told them I was unhappy with service and wanted refund of my deposit. I was told that I would not get my money back because it is a custom order! I have yet to get an apology from these people. They have assured me that my windows have been reordered and will be installed. I am appalled by their lack of professionalism. Mistakes happen, but incorrect measurements for a window company? I was told at time of measurement that exterior measurement was necessary for accuracy. The person measuring told me that someone would come back at a later time and measure exterior. Not sure why this was not done at the time! I assumed that everything was fine. I will eventually get my windows, but the service from this company is less than satisfactory.