This Peterborough area window company is rated 4.8 from 150 reviews with a TrustScore of 4.4. Services offered include window installation, sunroom and garage door work. Read their reviews, view license and insurance information, and request a quote.
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On Feb. 10, 2020 Connor Windows replaced 6 windows and trim in my home. Darren Ritchie was more than patient when he visitied my home to discuss my needs and explain the products they offered and the costs involved (no hidden $ surprises when settling my account). Further visits to their office to ask more questions were met in a professional, friendly manner by Lindsey Ritchie.
On installation day the crew arrived on time-Gord, Raymond, and Phil. They did a great job while dealing with my constant hovering and many, many questions. Compliments to them.
I am enjoying my new windows, won’t hesitate to use Connor Windows in future, and would highly recommend them to anyone.
This is our second install with Connor Windows & Doors. Working with Darren and his team continues to be a great experience. Darren came himself to measure our door and provided us with the best replacement options (ie. size, colour, etc.). The door was delivered within the time-frame he gave us, and without any pricing surprises. His staff who installed the door were friendly, skilled, and professional. The door looks fantastic and adds so much "curb appeal" to our house! We'll be calling him again!
We were so pleased with the responsiveness of the owner Darren to our request for a quote and then a reasonable work date. After contacting several companies his was the most attentive to our request. There were 2 sets of workers that arrived at different times to do specific work. They were polite, hard working, rarely took breaks and kept us informed of progress. The work was outstanding and Darren checked back with us after completion. We were entirely satisfied and will be hiring his team again for more work in 2020.
We had an excellent experience with Connor Windows and Doors. The sliding doors we purchased are top quality and we immediately noticed a significant reduction in our heating bill, which was unexpected. The new doors operate so smoothly and the added locking mechanisms are a great security feature. The installers were extremely polite, efficient and cleaned up our property thoroughly. Thank you Darren and team, we couldn’t be happier with the end result!
Very happy with quality products - two large casement windows - equally pleased with installers - it was obvious they knew what they were doing and quickly instilled confidence
Darren, the owner, is friendly and professional. They will be back to install bedroom windows in 2020.
I would like to say how easy it was to deal with Darren. He was professional knowledgeable and very helpful with my decisions. The gentlemen that came to do the work were amazing. If something was out the tiniest bit they took it out and fixed it. They were beyond good. I will be using them again and would definitely recommend them to family and friends. 10+
Buyer Beware!!! Darren is a very inexperienced business person. Any mistakes he makes he does not take responsibility for, instead he puts the blame on the client that they should have checked his measurements. Then he bullies them into accepting the product unless they want to pay more for what should have been provided originally.
There is no thought of customer satisfaction. He has a lot to learn in business.
If you decide to buy from Connors Window and Doors ask plenty of questions, have all measurements recorded on the invoice and double check them and be prepared to wait months for your product to be installed.
The issue that we had was we asked him to replace the front entry door with the same size of door. He put in a 32" door instead of a 36" door. But somehow it wasn't his fault?
I will never recommend this company- not professional at all.
Hi Keith and Sylvia, we appreciate your frustration and disappointment with the situation however we have forwarded you the email in which you were informed the door was going to be 32" wide in which you responded that you understood and would talk it over. The next email we received was a request to proceed with the order.
We do not understand your remaining comments stating bullying. We did three previous orders for your home over the last 2 years replacing numerous windows and a patio door which is why we are sure you felt comfortable ordering the front entry door from us. With all respect we have never bullied or attempted to charge you more than quoted for any of the windows and doors installed at your home at any point. We did however issue you a discount on the front entry door in which you accepted as a resolution, despite the fact you were informed of what the size would be.
The installers that installed your front entry door stated how happy you were with the installation and with the look of the door when they completed the project. I do hope that you continue to be happy with it moving forward, along with the other windows and patio door that we have installed for you.
Best to you and your family moving forward.
We are very happy with the patio door installation today. The two men were very pleasant, knowledgeable and efficient and the work areas were well cleaned up. We could not be more pleased with our new doors and relieved not to have to worry about discarding the old doors. Definitely will recommend you to any and all who ask. Pleased to be able to hire locally and buy Canadian products.
K&W Gray
Peterborough, ON
Connor Windows and Doors has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Peterborough and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 12 | 150 |
Approved | 12 | 150 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 | 4.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1985 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Garage Doors, Sunrooms, Windows and Doors,
Awnings, Bathroom Renovations, Decks, Shutter Systems, Skylights
This Peterborough area window company is rated 4.8 from 150 reviews with a TrustScore of 4.4. Services offered include window installation, sunroom and garage door work. Read their reviews, view license and insurance information, and request a quote.
Connor Windows and Doors was awarded Best of TrustedPros in 2023 for Windows and Doors in Peterborough.
Connor Windows and Doors was awarded Best of TrustedPros in 2022 for Decks, Windows and Doors and Sunrooms in Peterborough.
Connor Windows and Doors was awarded Best of TrustedPros in 2021 for Windows and Doors in Peterborough.
Connor Windows and Doors was awarded Best of TrustedPros in 2020 for Decks and Windows and Doors in Peterborough.
Connor Windows and Doors was awarded Best of TrustedPros in 2019 for Windows and Doors in Peterborough.
Connor Windows and Doors was awarded Best of TrustedPros in 2018 for Decks and Windows and Doors in Peterborough.
Connor Windows and Doors was awarded Best of TrustedPros in 2016 for Windows and Doors in Peterborough.
Main contact(s) | Darren Richie |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Our Vinylguard Contour Series Vinyl Windows Come with a Factory Lifetime Labour and Material Warranty from the Manufacturer on all vinyl, hardware, and sealed units. |
Accepts credit cards | Yes |
Year established | 1985 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Connor Windows and Doors to request licensing info. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.