This Ottawa area general contractor is rated 3.0 from 6 reviews with a TrustScore of 1.9. Services offered include home improvement, kitchen and basement work. Read their reviews, ask about license and insurance information, and request a quote.
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Our expérience was excellent thanks to the office administrator's prompt and courteous email replies and to the professionnalism of Manuel who performed the work from the moment he arrived. He was friendly, polite, prepared and got right to the job. He also removed the bulky boxes the new toilet came in. No mess left behind. I would deal again with these people and would highly recommend them.
Told us the warranty was 8yrs while manufacturer website says otherwise. Damaged handrail. Didn't link the container underneath the tank to the drain. Charge way more than the real cost of parts. Invoice is confusing makes you think warranty is even shorter than manufacturer says. Not satisfied. Would not recommend.
We told him that we were pretty sure that it was just the sensor and even told him to make sure he brought one. Because everything was closing down the next day for quarantine.
1. He said he would be there in the morning and showed up at 12:45
2. He did change the pressure valve and then told me WASN'T the sensor but that it was the mother board!!!!!!
I started to cry and he told me he was still waiting for and answer from "someone" but I should prepare for like 2 man job digging up my pump from the wetland he would change the motherboard cost approx 2,500$ !!!!!!!!
I told him i was about to have a nervous breakdown and how much for what he did today and please try to find a used motherboard or something because I rent my basement out, and will need water, he told me 275 + tax and he would call me tomorrow.
I still havent heard from him since......
We called another company that digs wells near our house and they came over right away took like 15 mins came back with a NEW SENSOR SWITCH, and we have had water ever since.
SHAME ON YOU!!!
so the second place fixed the problem in 15 mins and less $ than this guy AGAIN SHAME ON YOU for trying to take advantage of people.
Update is: I submitted the other company's facture.
Thx for the email i try to call you and we did put it with new censer and nothing something must wen ok cuz we did it and dint work and I did try to call back the next day if you can prof that was just censer we like to give you discount back thx
Caroline patry
I retained the services of CP & Son for a simple plumbing job. From the get-go, I found the owner to lack people skills.
Nevertheless, he showed up as scheduled, but it appeared like he also needed to be at another site, which made him hurry his work.
I had not requested a quote for the work to be performed (my mistake), and ended up paying way too much for the services I received.
My job would have needed a follow-up visit, which I took care of myself. When I informed the owner about same, as FYI, he challenged me and was arrogant.
Do not recommend.
I’ve gotta say that my family is extremely happy with our new finished basement . The project manager was very helpful and very attentive to our needs. Manuel also helped us out with the layout and design. He did a fantastic job in helping us find the right design. The contractors were very polite and willing to answer any questions we had. We had a great overall experience and would strongly recommend them to anyone.
CP & SON General Contractor has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 7 |
Approved | 1 | 6 |
Unverified | 1 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Ottawa area general contractor is rated 3.0 from 6 reviews with a TrustScore of 1.9. Services offered include home improvement, kitchen and basement work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Caroline Charron-Patry |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact CP & SON General Contractor to request licensing info. |
Insurance information | Contact CP & SON General Contractor to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.