Curative Heating & Cooling Inc

In a market swamped by options, it can often be overwhelming to find a service that you trust. I have experienced this first-hand with heating and cooling companies. After cycling through providers such as Enercare and Reliance, I was disappointed with the empty promises, hidden charges, and bureaucratic hurdles. Just when I was losing hope, I was introduced to Curative Heating and Cooling. Their professional, expert, and reliable service compelled me to award them an unprecedented six stars out of five!

From my initial contact with the team, specifically Mr. Umar, I immediately sensed their unwavering commitment to their customers' best interests. Where other companies saw opportunities to levy hidden fees and tie me into expensive contracts, Curative was transparent, trustworthy, and flexible, making sure I understood every step of the process.

A particular challenge in my case involved moving my furnace back by five feet. I was initially quoted an excessive fee by a subcontracted team. However, Mr. Umar, ensuring affordability and transparency, arranged for another team that provided a more reasonable quote. This act alone highlighted their dedication to customer service and satisfaction.

Further cementing my trust in Curative, Mr. Umar diligently set expectations about potential additional costs due to the complexity of the work. His anticipatory communication kept me prepared for a nominal $200 increase, and so when it materialized, it didn't come as a surprise.

The whole experience was smooth and seamless, from the initial negotiation phase to the final installation. The team's attention to detail, proactive communication, and meticulous work ethic left no stone unturned. I would also like to commend Mr. Sami and Mr. Arif for their stellar work and commitment on the ground. The entire team's dedication reflects in their five-star service.

I am more than pleased with Curative Heating and Cooling's service and would readily recommend them to anyone seeking either repair or installation work. Their commitment to customer satisfaction, transparency, and quality is truly a breath of fresh air. My encounter with them was nothing short of exceptional, and I am glad to have finally found a trustworthy team for all my heating and cooling needs.

I would like to say thank you very much to Mr Ali Syed. My mother's furnance broke down on Saturday January 6th, 2018 and we did a online sesrch and found Mr Ali Syed' s company, Curative Heating & Cooling. Mr Syed provided my mom who is a senior with all the detail of work that he was going to do. The furnance had to be replaced and he replaced it with a good price. I have to say trust and honesty is very hard to find but we found it in Mr Ali Syed and his team. He took the time to do a followup call to my mother to make sure she understands how the new furnance works. I have to say. "Hats off to your team, you provide over 100% excellent work and your communication and customer Service skills are priceless". My mom Gloria says thank you from the bottom of her heart.

Thank you,

Bernadette

Great Service. Expert job done with perfection. Exact knowledge and totally affordable with 100% satisfaction. Really Like the job. very Co-operative and understanding and doesn't cut the corners. Takes time and does the job perfectly.

My home furnace stopped generating hot air on Sunday. I called a few places to check quote - Ali from Curative was the one with the most competitive quote and offered to show up without charging me 'weekend premium'. When Ali and Syed arrived within an hour and started working on my furnace, I was impressed again with their professionalism and integrity. Ali said, "don't let anyone tell you this furnace needs to be replaced. This is a well-built furnace and it'll last another 10 years at least if you take good preventive care every 2 years". I thought his modus operandi was really refreshing, coming from a HVAC guy who could've tried to sell me $2000 furnace. He isolated the problem to the ignitor, ran diagnostic on every possible part that could have caused the problem including flame sensor and gas valve. I appreciated his problem-solving approach too. While he had the hood open, he also vacuumed the air duct leading to and out of the unit thoroughly, and was genuinely interested in making sure my family is well taken care of. I will definitely use Curative for my HVAC needs going forward.

Just so everyone's aware, I didn't get a discount to write this review.

Harrison from Mississauga

Very nice behavior, expert servicing and cleaning of my furnace at a very reasonable price.

My furnace was broken down on Saturday night and I have a call to Ali for a service call, she arrived within 60mins after I called him understanding the urgency of the situation. Since the specific type of motor used in the furnace was down and he didn't carry it that day.he offered to fix the problem to let the heat back first in cold days and he came back again on Monday making sure things are fixed and replaced with a new motor. I also asked him to do a duct cleaning and he complimentarily did a air freshener for me. He also noticed the previous electrician did a poor job wiring the furnace and humidifier he fixed the wiring problem and come back couple days later with the needed part to fix the humidifier problem for me. What a dedicated guy would definitely recommend it to friends.

Today we contacted this company as our furnace broke down in this cool weather. Within a very short time they came to check the situation out as it is going to be a cool evening and we needed heat. They assessed the furnace, and determined the work that needed to be done. A reasonable quote was given by them, explanations were then given to us both verbally and visually to enable us to see the problems and to ensure us of the need for the necessary repair. They were concerned for the final outcome as they were concerned there may be an additional problem elsewhere beyond the replacement part but wanted to spare us the additional cost if the furnace could be repaired properly with the initial diagnosis. It was. And not only did they repair it efficiently, they further cleaned the furnace as it was in a need of it as it hadn't been done for quite a while, and then they proceeded to repair the humidifier for us as well on their own time when they saw it wasn't working either. . They further rectified a prior installation problem that was left undone by other servicing. Not theirs by the way! They wanted to ensure we had no other issues before they left. And the quoted price did not change. This was their service!

The level of service they provided was well above and beyond the norm. It was done promptly, reasonably, and perfectly. We now have heat! But the main reason for this review is the manner in which they presented themselves. They were very professional and knowledgeable, and, most important to us, we could see they operated in a very ethical, honest, friendly and caring fashion. Caring is a missing value in most servicing arenas of late, but this company more than made up for that with us.

We would recommend them to you unhesitatingly and highly - and we are prudent in our recommendations! If you are in need of excellent furnace, heating, cooling or related services - do give them a call!

Excellent and honest service. Changed the leaking pipe and cleaned the furnace fan and motor. Punctual and has lots of knowledge. Knows what he is talking about. Would definitely recommend family and friends. Thanks Ali. Appreciate your service

I was referred to Curative few years ago for duct cleaning, which I did at a very competitive rate and the job was well done. Recently, my 16year old water heater began to leak and the rental company issued a red tag and left without offering any solution. Go figure! Later, the only answer I could get from them was to replace it with tankless water heater and keeping it on rental for my cost benefit. For me it now meant additional $$$ for months and years to come.

I called Curative and they were prompt in responding and completing all the repairs and required changes which to meet TSSA standards. They were accommodating, professional and I am happy with the overall quality of work done. I definitely recommend Curative to anyone for their complete heating and cooling maintenance and solutions.

I had my AC broke in the middle of summer. I called a big well known company. They checked my AC and told me that my compressor was damaged and can not be repaired. They gave me a big quote to install a new unit. In the meanwhile Curative was referred by one of my friends. I called Curative and they told me that they can revive my unit and when they came here I was extremely pleased to know that curative was able to repair my AC and saved be a big money. Also they gave me the guarantee for its working. I highly recommend Curative Heating & Cooling to someone who is looking for real professional work.