We provide quality home renovations, home additions and construction, kitchen renovations, bathroom renovations, basement renovations, window and door installations, cabinets and finish carpentry, decks, painting, interlock installations, stucco installations, painting, carpet and flooring installations and rem read more...
DO NOT HIRE THIS COMPANY!! We hired them near the end of February and they took our deposits and then kept delaying the project. They provided us with drawings that were lacking in any information (like dimensions) and finally got around to demolishing our old kitchen on June 2. Again more delays. They consistently failures to respond to e-mails. Then we found them on a complaint board saying that they had gone bankrupt. We immediately e-mailed them again desperately trying to find out what was going on - still no response. We then called all of the phone numbers we had for them; all but one (Craig's cell number) were either non-functioning or going straight to voice mail. WE then had to threaten police involvement to get a reply. We were met with all kinds of denials about the complaint board. We asked for a detailed breakdown of every/anything that had been done on our behalf and gave them 2 weeks to provide us with invoices, purchase orders etc. regarding what had been done. The deadline came and went, and there was no response to our e-mails, so we phoned again. We got more song and dance from Craig. After more ignored e-mails and phoning him again, Craig finally "admitted" that they were filing for bankruptcy, and they "could not pay for any of our items" (how odd - seeing as we gave them a huge deposit!!). We were then told that we would be receiving paperwork soon. It has been two weeks now and we still have received nothing from them. We still have no kitchen and are out a lot of money and we are considering legal action. I actually want to put zero on all of the below options, but I cannot submit this form unless I give something! Craig talks a good game and comes across as very courteous and likable, but he really did nothing but lie to us and steal our money. We have had to start over again with another contractor.
I was originally contacted by this client through your website at this point time I was the sales and operations manager for Custom Percision Homes Inc. Shortly after this project of theirs began, the company run into some major problems and I started to inform the client of these issues. I let them know that I wasn't 100% sure what was going to happen, I even at one point offered to have help them personally myself with all of my contacts that I have. Because I am not an owner of this company, and I really like the Client, I felt obligated to try to give them some sort of real help, I offered my personal services for next to nothing in return. So I felt like I lived up to my personal obligation to try to help these clients to best I could.
At this point I have no idea what is actually happened with Custom Percision Homes Inc. I have officially resigned from the position. I have heard that the owner is been in contact with the trustee and is looking at all of the options, including bankruptcy.
So I would appreciate it if this client could respect the fact that my hands of been tied, and I am not personally liable for any of the actions of this company.Yours truly
Custom Precision Homes has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Vancouver and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2011|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Architectural Design, Basement Lowering, Basement Renovations, Cabinetry and Millwork, Carpentry, Carpeting, Caulking, Ceiling, Central Vacuums, Closet and Storage, Commercial Renovations, Concrete Work, Countertops, Decks, Demolition Work, Design Build, Drywalling, Electrical, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Garage Construction, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Inspection, Home Restoration, Home Staging, Home Theaters, House Cleaning, Insulation, Interior Design, Irrigation Systems, Land Clearing, Landscaping, Lawn Care, Masonry, Mold Removal, Moving Services, Painting, Plastering, Plumbing, Power Washing, Property Maintenance, Roofing, Sheds & Gazebos, Siding, Snow Removal, Stonework, Stucco, Sunrooms, Swimming Pools, Tiling, Trash Removal, Tree Services, Wallpapering, Water Heating, Water Treatment, Waterproofing, Welding, Window Cleaning, Window Treatment, Windows and Doors
We provide quality home renovations, home additions and construction, kitchen renovations, bathroom renovations, basement renovations, window and door installations, cabinets and finish carpentry, decks, painting, interlock installations, stucco installations, painting, carpet and flooring installations and remodeling services. As well as home maintenance and all your landscaping and irrigation needs.
|Main Contact(s):||Heidi Soo|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Contact Custom Precision Homes to request licensing info.|
|Insurance Information:||Contact Custom Precision Homes to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.