Darby Design and Build

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Darby Design and Build is a central Toronto residential/light commercial aboriginal based contracting company working with aboriginal organizations like Miziwe Biik Aboriginal Employment and Training to ensure the success of aboriginals in the trades by giving them the training, employment and tools they need to succeed and supersede the standards o  read more...

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1730 Dundas St E , Toronto ON M4L 1L8

4 Customer Reviews

Rating of 2.9 / 5 from 4 Reviews

2.9 2.9

Darby Design and Build began operations in 2012 and has received 4 reviews for an overall customer rating of 2.9. The average rating for businesses providing similar services in the Toronto area is 4.2. Write a review

Overall Rating Summary

Quality of Work Quality 3.0
Timeliness Timeliness 2.8
Cleanliness Cleanliness 3.3
Budget Budget 3.3
Communication Communication 3.0
Courteous Courteous 3.3

Rating Distribution

Very Good
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Darby Design and Build has a TrustScore™ of 2.4. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.

TrustScore 2.4 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 0 7
Approved 0 4
Unverified 0 3
Suspicious 0 0
Overall Rating N/A 2.9/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 0 1
Employees & Sub-Contractors 0 0
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Posted License Information Available upon request License Information
Posted Liability Insurance Available upon request
Posted Workers Compensation Available upon request
Company Website No
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 2012
Member of TrustedPros Since 2015

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.


Darby Design and Build has received complaints from their suppliers and/or creditors

Complaints Filed By Suppliers/Creditors
Name: Evangeline , Received: 4/17/2016 12:00:00 AM

Complaint: Incompetent Work and Putting the homeowner at risk by doing faulty electrical work. I fired him yesterday after I hired a licensed electrician to check his work.

Reply From Darby Design and Build

We started this project with the agreement of a 3 week schedule. Total cost $14, 600.we agreed on 4000, every Monday, and a final payment of $2600. On completion. Right away she broke that contract, we received $4000 in 2 payments in 10 days. She had, had a serious amount of pluming done by the company waterman, without a permit. Also electrical done years earlier also without permit. When we were negotiating for our basement part of the project, she was trying t get a better deal by dangling a man cave project to do in her garage and a 4\500sqft bedroom in her attic space.we said thats great, but we will definitely be needing a permig for thoose two projects. That is when she started saying "I dont need permits, I am a prosecuter for the city, and all I do is call the inspector and tell him and tell him who I am and that is that. (She said this in front of multiple people on our crew, multiple times) once we took out all the old walls, we started to notice all kinds of problems with the plumbing and electrical. She made a huge issue about us touching the electrical so we did not touch any electrical. We cleaned up some old knob and tube that was hidden in the walls. ( all was dead). I then brought her down to show her all the plumbing and electrical that was bad. So our plumber fixed a few things, and she then had a plumber friend if hers check it all . of course all was to code. So we continued on all of the frameing part of the project . We were then informed by her that the city was called by a neighbor and they were coming Tuesday 19 of april. So she freaked out , which was funny because of the way she kept saying I am city prosecutor etc..so I told her to relax she had not done anything wrong. But her plumber buddy advised her to drywall and hide everything but one wall. So at this point I said I cant do that so began working with her on the custom cabinetry for the project ( 14 cabinets for bathroom, kitchen and office) and at this point we are almost a week behind on payment. I started to stress that it was time for a payment or we can not keep working.then she started to say that we should clean up her property from her pile of garage that her and her husband had piled up outside, old tile and some old trim and rotten cabinets, even asking for me to clean up dirtbags at the side of her garage. I informed her that I would take it to the dump but she would have to pay the dump fees. (We would have done it for free, but the fact that it was hundreds of pounds ..noway ) we include all dumping of our demo work , in our qoute.so she started to say that building custom cabinetry was not labor therefor she would not release the next deposit . At this point I had to tell her no money, than we can not proceed with project. She said she fired us , that is false . She then emailed me a new pay schedule, like as if that is was normal , so I said no and we packed our tools and left. Now she is sending me pictures of the electrical that her past electrician did and is blaming it on us .this woman is a nutbar . She is now advertising all the same projects on your site with NO permits. We have never problems with anyone like this. We are not perfect but this is way out of line . This woman thinks she is smarter than everybody. Please put her, in her place and do not allow her to post this sham of a review. We are so glad to be involved with trused pros, we have not been with your company for very long but we intend to keep finding work thru trusted pro, as of up to this point it has been great. Thank you hope you can help us with this situation. Thx

Complaints Filed By Employees and/or Sub-Contractors
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Overview Continued


Darby Design and Build is a central Toronto residential/light commercial aboriginal based contracting company working with aboriginal organizations like Miziwe Biik Aboriginal Employment and Training to ensure the success of aboriginals in the trades by giving them the training, employment and tools they need to succeed and supersede the standards of the trades.

Darby Design and Build specializes in custom renovations from small kitchens and bathrooms to full home design. Darby Design and Builds main goal is to be the leading aboriginal contracting company in the Greater Toronto Area (GTA) ensuring the success of aboriginals in the trades for future generations, We work to rebuild/restore the aboriginal residential and light commercial communities and non aboriginal communities in the central GTA.

Darby Design and Build will be giving our clients the option of integrating ethnic cultures like Aboriginal integrated art, carvings, and culture in with our renovations. Our goal is to teach/educate the non aboriginal and aboriginal communities in the GTA about the strong presence of aboriginal culture and community in the GTA, Ontario, and all of Canada.

Darby Design and Build works side by side with certified Aboriginal tradesman from carpenters, plumbers, electricians, designers, architects, and engineers to ensure quality, reliability, and efficiency to all of our projects.

Darby Design and Build is encouraging aboriginal contractors, sub-contractors and tradesman to become apart of our roster of aboriginal tradesman to work with use ensuring the success of aboriginals in the trades. Darby Design and Build has a dream of putting together a network of aboriginal tradesman and aboriginal contractors from all trades, to establish an aboriginal contracting roster.

Additional Information

Main contact(s) Jesse Darby
Listed with TrustedPros since: 2015
Residential work Yes
Commercial work Yes
Warranty No
Accepts credit cards No
Year established 2012
Offers financing No
24 Hour emergency service No
Legal structure Sole Proprietor
Licensing information Licensing information available upon request
Insurance information Insurance information available upon request

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