Dekorte Plumbing Inc is a plumbing company dedicated to ensuring our customers are given peace of mind, and that our knowledgeable plumbing staff are able to help in a timely, professional, and budget friendly manner. Based out Hamilton for the last 10 years, we have built a solid name for ourselves by listening, and reacting to the need read more...
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I would like to thank you for the excellent service you provided today. Jason was extremely professional and explained everything fully to me.I will also be recommending you to family and friends. Once again many thanks for your service.
Jason arrived on time and immediately went to work. As we needed a variety of plumbing fixes (shut offs, new sink, shower valve, etc) Jason was quick to review all the work and went on to correct all issues. I was completely satisfied with the work and the cleanup of the work site when completed.
I would recommend Dekorte plumbing very highly.
We had to replace our sump pump that stopped working in our 7 year old townhouse as part of the home inspection for it's sale. To save some money we bought a brand new sump pump and had a plumber from Dekorte plumbing do the replacement installation. The work was done and we trusted that the pump was in working order when he left. Later that day my husband went down only to find that the cover had not been replaced. We called the plumber back and he made time to come back later that evening...which we were happy with. Now, 2 days before closing, the realtor and the buyer came through and checked the sump pump which wasn't working again. We were able get the company to send someone out today which was great since it's closing tomorrow. However we were charged even more than the initial installation to replace the pump's check valve, testing the checking valve and draining the lines...all which should have been done with the initial installation even if it would've costed us more at the time, rather than having to deal with this problem a month later and having to pay again for the job to be done properly. Disappointed that the plumber didn't take responsibility for not having it working when he did the initial work.
Dekorte was wonderful to work with. Excellent communication throughout the process.
I received emails confirming my appointment, when the technician was sent out (with a photo of the technician) and then again confirming the job completion and sending an invoice with photos of the work. I was able to get an appointment for the assessment a few hours after I called in the morning and the work was performed the following morning. I was able to pay remotely which was helpful because I am a landlord and did not need to be at the house myself.
Dekorte Plumbing Inc has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Ancaster and the surrounding areas is 4.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Available upon request|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Yes|
|In Business Since||2008|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Dekorte Plumbing Inc has been recognized for their skills and expertise by their peers in the following categories
DEKORTE PLUMBING has an efficient team of customer service representatives, technicians and supervisors. In our experience, questions were answered promptly and coordination between trades handled with expertise. On any given project it is normal for problems to develop unexpectedly; the key is working through issues to reach a satisfactory end goal. DEKORTE PLUMBING has proven themselves adept at solving problems and keeping all relevant parties informed. They remain professional from start to finish. We have no hesitation recommending DEKORTE PLUMBING for any size project, large or small.
Gas Lines, Water Heating, Water Treatment
Dekorte Plumbing Inc is a plumbing company dedicated to ensuring our customers are given peace of mind, and that our knowledgeable plumbing staff are able to help in a timely, professional, and budget friendly manner. Based out Hamilton for the last 10 years, we have built a solid name for ourselves by listening, and reacting to the needs of our customers. We specialize in all fields of plumbing such as service and repair, residential new construction, and commercial projects - big and small.
Dekorte Plumbing Inc was awarded Best of TrustedPros in 2017 for Plumbing in Ancaster.
|Main contact(s)||Mark Dekorte|
|Listed with TrustedPros since:||2016|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Licensing information||Licensing information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.