Desmarais Cabinets

So this is 2 summers past since they came into our kitchen to replace all doors and drawers and facings so basically a while refacing of kitchen cabinets. The whole process was a mess from workers not measuring correctly to workers not qualified and seemed confused as to what they were doing. They were expensive and we also got particle board boxes. So here are pictures of the chipping happening all over the kitchen with two adults living in the house and we are not careless with our home. Also there were paint drippings on sides and corners which I only found after all was said and done.

Consult started Oct 2019. Completion was Oct 2020. 1 year to do a job for a kitchen cabinet supply and install. Measurements were incorrect, from the kitchen layout/skematic to actual cabinets. They came back and did 4 other measurements for accuracy. Why could it not have been done correctly the first time? We asked for hardwood boxes, they came in partical board which were sent back. Could not give a timeframe when the next "phase" would start or be completed. Asked about progress of various cabinets or installs or completion dates and got very little information or did not hold to said timeline. Difficult to communicate with. Had to postpone the tile install 3 times and the counter top templating 4 times because they could not meet the date I arranged with other trades. When counter top did come, part of the cabinets were still not installed and they were given the wrong size of counter top for a hutch. This portion of the counter had to be resourced and reinstalled (extra cost) because of their screw up. Had to call back tile installer (extra fees) because they did not have cabinets in place. I was getting toe kicks and risers sent to the house before I had cabinets in my island or uppers in place. Every piece of cabinet came in dirty with sawdust. I asked many times to have cleaned product delivered and never once was it cleaned. I wiped many a door front or vacuumed a cabinet out. Would not come back to do a final count of delivered items, which was less than what was quoted to be installed, yet expects us to pay. We had 5 installers on the project, they either quit or were fired because it was a poor company to work for. When you loose employees, that says something. Our island was to be a "furniture" look to it. It was no where near what we wanted.

We had our storage room renovated into a storage/sewing room by Disciple Homes and Improvements and once we decided on cabinets and building the sewing table to accommodate my sewing machine, Desmarais Cabinets were recommended. Lou was very pleasant to deal with and knew his stuff. When we went to his shop we were shown several options to choose from. The design he came up with was great. Minh, the installer and his assistant did an excellent job in installing all the cabinets and building the sewing table, which included a hydraulic lift for the sewing machine. Work was done quickly with great workmanship and service. We would not hesitate in using Desmarais Cabinets again for our next project. We would highly recommend them to anyone wanting quality cabinets and work.

Marja and John Odlum

The cabinets supplied are overpriced, and the work on the countertop shoddy.

We were "advised" (against my better judgement) to go with the more labour intensive, and therefore more expensive countertop, which resulted in shoddy work, as it already starts to delaminate after just a few months.

There was no follow up after the job was finished, as Mr. Desmarais is probably to busy catering to his "big" customers in more deserving homes.

Desmarais Cabinets provided us with fantastic quality kitchen cabinets. Excellent craftsmanship and ideas - all our friends love our kitchen. Also installed windows for us. Install was quick, clean, and when we had a couple of minor issues, they came back to fix it right away. They also replaced an old wooden entrance way railing with a beautiful stained wood and wrought iron railing. We would recommend Desmarais Cabinets to anyone looking for high quality work!

We renovated an old home as a rental property. Lou installed brand new cabinets and made several built-in closets to replace the old stinky ones.

The new cabinets he made were beautiful, we used the maple. His staff were fantastic to work with. Always showed up happy and got straight to work. They helped us with extras that were not on the scope of work. This was very helpful towards the project.

Thanks Desmarais Cabinets!

We have worked with Lou and his team in two houses with numerous projects and we were completely satisfied with the work completed. Economical, timely and quality work.

Lou was recommended to us from a friend. He came in and did the estimate for our kitchen renovation. I was already impressed with the detail list of anything that need to be done and the price for each item. We had other contractors came in for the suggestion and estimate. We made a good decision to select Lou’s team for our project.

Before the project started, Lou provided us the drawings with detail measurements. He listened to our needs and made changes on the drawing many times until we satisfied. He is very professional. Couple times he called the subcontractors to re-do the work because it’s not perfectly done. Other staff worked in the project were punctual and provided excellent work. The project cost was over the estimate, because there were some unexpected obstacles and our change of selections. However, the costs were listed clearly and there were no hidden costs. We were very happy with the service that Lou had provided to us. The kitchen looks beautiful and we enjoy it very much.

We would hire Desmarais Cabinets again in the future and highly recommend it to others.

Lou and his team were excellent. They were the best price out of 4 quotes I got. They were also able to to save our existing granite countertop and backsplash which no one else would so that was a big cost savings. The custom sizing meant we could fill every inch available with cabinet storage space instead of using standard sizing with fillers to waste space. Very quick, on time and professional.

We are very happy with new Kitchen Cabinets crafted by Lou Desmarais. With building thousands of kitchens, Lou has many great design ideas to assist with the planning but I found the real benefit of dealing with Lou is that he can make your dream and plans come true. He excels at taking your drawings and make your wishlist happen! We brought pictures and ideas to Lou and he was willing to incorporate into his drawings. This helped us visualize whether the idea would work in our space. During our major reno of whole main floor, there were times where last minute issues arose. Lou was extremely calming and was always available to discuss and if necessary, fix last minute changes.