Dial An Applianceman

I called this morning and explained what is wrong. Naz was able to identify the problem and fixed it ASAP! Loved the service, and pricing was fair. Thank you for your honesty and prompt service!

Literally the most unprofessional and incompetent repair person I have dealt with in all of my life. When he didn't show up in the two hour window, I called him to see if he was still coming. From the very beginning he was extremely rude on the phone, would not give me a revised time, and told me he would, "get there when he got there." Okay, fine, I work from home, not the end of the world. Hours later, he finally shows up. He LOST the parts he had purchased for the drawer, so shockingly, he wasn't able to fix the drawer. To skip ahead a bit, he actually left the drawer in worse condition when he got here.

While he was working on the repair which involved him beating the drawer with random tools for about 20 minutes, needing to be buzzed in and out of the condo THREE times to get more tools, and bending the drawer out of a rectangular shape, I was taking a business call. The call was fairly heated (to be clear, no raised voices or swearing, so not something that would be deemed offensive), but this had zero to do with the oven repair and quite frankly, was none of his business (fun fact, the issue was resolved and I was apologized to, which the repair guy wouldn't know because he wasn't part of the conversation). I went into the kitchen to discover, alas, that since he didn't bring the parts (I had provided him with the model number of the oven weeks prior and he actually had purchased them) he wasn't able to complete the repair. I was obviously frustrated, seeing the drawer sticking out inches from the oven all bent, now completely unusable, and asked when he would be back to do the repair. He said he didn't know. I explained that I would be away on business and could he get the keys from the property manager and come when I was away. His response was, "I'm not driving over there to get the keys and then coming back over here. It will have to wait until you get back." I explained that I was frustrated as this was the end of a long list of repairs that had to be completed since I moved in, and I wanted it resolved so I could get my kitchen set up properly. He then told me, "well you shouldn't have rented the place then." He then indicated that the drawer might not now be fixable, and the owner of the unit should "just buy a whole new stove." WHAT?!? The drawer needs wheels and you're going to recommend to the property manager that they ask the owner to buy a new stove?!? If that wasn't all ridiculous enough, I was obviously, at this point, incredibly frustrated, and asked him again what the time frame would be to repair the drawer, as the owner absolutely would not be replacing the entire stove due to missing wheels. He then said proceeded to lecture me about the way I was talking on the phone, called me names (rude, ignorant) based on how I was talking on the phone...uhhh, buddy, my phone conversations have zero to do with you. And I'm annoyed because you showed up late, were rude on the phone before you even got here, broke the drawer, recommended replacing the entire oven unit, couldn't give me a revised repair date, refused to pick up keys like ten minutes away to have it repaired while I was away. Now you're yelling at me (did I mention that? yeah, he was yelling at me), wagging your finger, lecturing me on how to talk on the telephone, threw a hissy fit and said he wasn't coming back. I had to ask him to leave my home repeatedly before he condescended to me a few more times and then, finally, left. Needless to say he is not welcome back here and my PM will be sending another company. If I was a man, I guarantee he wouldn't have spoken to me like that. So hire this guy if you want him to break your stuff, yell at you, lecture you, call you names, and condescend to you. And leave your oven drawer broken.

Max came quickly, knew what he was doing, and took care to clean up his work area. Efficient, friendly service.

Naz was punctual and very knowledgeable. Enjoyed talking with him while he fixed my dishwasher. Cost less than I had anticipated.

Will use him exclusively from now on. Recommend strongly.

I have been calling Naz with panics relating to all major appliances within mulitple rental properties (including my own home) over the past 5 years. He is always helpful and prompt. Many times I have asked him to coordinate the repair with a tenant and he has taken care of everything. He is now my go-to repairman and wouldn't hesitate to recommend him. Prices are very reasonable.

Called Naz regarding issues with dishwasher and had same day response. He was professional, friendly, and provided a thorough assessment as to what was causing the issue. He told me what part we would need and that we could most likely do it on our own which would save money, though he was available to order the part and fix it himself if we needed. As he said, we were indeed able to fix it on our own. This recommendation meant less business for him, yet he was kind enough to be honest. I truly appreciated this approach and would recommend his services to others.

That's the second time I've had Naz out. Exemplary service. Went that extra mile getting me parts at a cheaper price and made sure I was not put out by the freezer not working. Reasonable prices as well, as it was a Friday Night/Saturday morning call out. Would be happy to recommend!

I’ve used Dial and Appliance Man numerous times. Not only does he provide an honest opinions on which companies or manufacturers products to buys, he consistently repairs our appliances with ease, in a timely fashion and is always budget conscious. He is probably the best tradesmen I’ve had in my house. I’d recommend him to anyone. Even if it can’t be fixed he has helpful advice on what and where to buy appliances as well as great tips on caring for your machines.

Prompt reply, quick service, reasonable price, explained everything as he was working, offered tips to increase lifespan of appliance.

Naz was awesome -- super friendly, resourceful, and happy to work with us/our landlord.

Highly recommended.

Awesome service! Will DEF use his service again. He stuck to his word on time and price, gave me options when it he found the source of the problem with my fridge, and was curteous. Scary to look for a repair man on ads/ internet.... I guess I lucked out.

I was very impressed with the service that was provided to me by Naz in regards to my fridge. He explained the problem with my fridge and repaired it promptly. I would highly recommend Naz, as an appliance repair man.

This was our second time calling Naz at Dial An Applianceman. The first time we used him to fix our refrigerator he was so great to deal with, when we had a problem with our deep freeze we didn't hesitate in calling him again. (A few years later we still remembered him!)

This time, like the first, Naz was pleasant to deal with, prompt with his arrival, and was able to use his expertise to fix our freezer very quickly. When all was said and done the final bill was a fair price that we were happy to pay.

Great quick service. Came same day I called and gave fair price will hire again.

Excellent service. Came next day after I called him and fixed right away. So professional. Now have a repair man so am very happy. Would recommend to anyone.

Naz was most helpful when contacted as I explain the purpose for requiring his services. I found him most helpful as I responded to his queries which allowed him to determine the type of service needed/parts required. He arrived - prepared and with a warm greeting. After demonstrating the cause of my problem, Naz concluded his service by demonstrating the replaced piece was now functional then cleaning up the "mess". I found Naz to be both knowledgeable and informative and when needed, would use his services again.

Naz - thank you for your professionalism, efficiency, and expert help. Great to make your acquaintance. We will definitely recommend you to others.

Naz provided very quick and professional service to repair our oven. He responded to my call quickly and based on the description of the problem we were having with the appliance, he was able to obtain a part and install it within a day of contact. We would definitely recommend him to others.

I really appreciated their prompt availability and their knowledge to identify and fix the problem in short order.

Naz has been our “go-to” for all of our appliance repairs for the past 15 years. Respectful, courteous and prompt are the 3 qualities that describe Naz. You don’t get any better!

Once contacted Naz was timely regarding communication and scheduling the service call. He arrived within the window and phoned about 20 minutes prior to confirm. Once here he diagnosed the issue and repaired the problem within an hour. He had the required parts on hand and the machine was back in operation. Very quick very professional.

I liked the service provided. He was upfront with the costs and when a part was late he called to say he would be late so I was not left waiting. Service was completed quickly.

Naz was prompt, professional and reasonably priced. He had to order a part for us and returned with it the next day, as promised. We are very satisfied with his work, and would call him again if we need repairs in the future.

This is the second time Naz has come to my home to replace the thermostat in the Kitchen Aid self clean wall oven. Naz has always conducted himself in a friendly, professional manner and gets the job done in a timely fashion. I would certainly recommend Naz to anyone who requires repairs to any appliance. I will not hesitate to call him again should the need arise.Thanks Naz. You saved us from having to buy a new wall oven. And I won't be using the self clean feature on my oven again!

Responded right away to my call, and I was able to schedule a good time with him to meet to repair the appliance. He agreed to call with ample notice before showing up which helped me make arrangements during my work day. He gave me options for repair or replace with prices for both, to which I agreed to repair as it was cheaper. We setup a follow-up for the next day, which was completed in less than an hour of his arrival, which fixed all the problems. The problem report was clear, and the repair was straight-forward. The final bill even came out slightly cheaper than the original estimate.

I've dealt with him twice now for two different appliance repairs and I've been satisfied both times, and will call him in the future for any other appliance repair before anyone else.

Naz was friendly and informative regarding the dishwasher and his thoughts on my best options.

I've use Naz a number of times now. He always provides quality work in a timely fashion. I've also recommended him to others based, not only on the service he's provided, the knowledge he brings, but also the pride he takes in his work.

This is the third time we have called Dial an Appliance Man to repair various appliances. Naz is always professional and timely. Great service!

Great service, same day service to repair fridge. Would definitely recommend Naz!!

Was very professional and priced well. I will definitely be calling them in the future if I have any appliance issues.

Naz was great for installing our dishwasher. It was done very quickly with no mess. I would definitely recommend him.

Excellent customer service: I called at 8am on Wednesday morning because my dryer was making a horrible metal on metal noise. Naz was at my house by 1pm and my dryer was operational again by 2pm. I will be recommending him to anyone in need of a appliance repairman.

Freezer in our fridge was working on and off, and the fan was noisy. On the phone, Naz was nice and polite, he assured me that he knew what the problem was, and was confident that he could fix it. He promised to come either Thursday or Friday. He didn't show up. I called again, he said he'll try for Saturday, although he already had lots of appointments. Finally he showed up on Monday. While working on the fridge, his phone was constantly ringing. In the end, he was not able to find out what was wrong with the freezer, had a few suggestions I already tried, and left. I had to put the fridge back together, and pay $80 for the service call. I'm not impressed!

I contact him and let him know what happened. He got me the quote, ordered my part, was able to fix it within a couple of days. I was able to make an appointment within a 2 hour time range. He called and advised that his earlier appointment completed earlier and asked if he could come early. He was courteous and professional.

I would use him again.

Naz was super helpful and saved us money by giving us som great advice!

Able Appliance came as a referral from a friend and I couldn't be happier with the service. Naz is knowledgeable and affordable and worked well with the member of my family available.

Thank you Naz!

We have had Naz (Edmonton Dial a repair man) as our "go to" repair specialist for years. He is knowledgeable, prompt, reasonable and a good businessman.

Naz Jivraj provided fantastic service. He was very knowledgeable, punctual, and a responsive/respectful communicator. He is my favourite appliance expert in Edmonton, and I look forward to working with him again.

Naz was here at our house and fixed our fridge. He was great and i would call him again for any other repairs. We tried to fix it but couldn't fix it but he was able to .

Naz was prompt with the appt. Professional in his approach. Polite and courteous. Reasonable charge.

Will use him again. We recommend him without any reservation.

Naz provided excellent, practical and highly professional service. He was able to diagnose the problem quickly, he executed all appropriate safety measures, removed the ovens and quickly and knowledgeably addressed the problem. The short-circuit was repaired and the ovens restored to their position promptly. My kitchen was left perfectly clean and the oven was in perfect working order. All of this was done in about 45 minutes. The cost of the repair was much less than I had anticipated. I am absolutely satisfied with his excellent and prompt service and I enthusiastically recommend Naz to anyone who requires appliance repair.

Naz was very courteous, efficient and knowledgeable. Will definitely call him for any appliance repairs in future.

I have hired Naz for various appliance repairs over the years, and he has always fixed the appliances to very good working condition. Highly recommended appliance repairman.

Naz was quick to respond and able to fix the dryer at a reasonable price. We would recommend him for any of your appliance needs.

Fast friendly service. Reasonable prices. Have used him twice now and would recommend his services.

I have used Naz for many repairs. He is very honest, capable and professional. I recommend him to my friends.

Very friendly and efficient service! Naz provided me with helpful tips on my other appliances as well.

Thank u for excellent service. I think I found my own appliance man.

I liked the person he was friendly and accurate in how I could help him, eg towel for the ice in the freezer. This made the process go quickly for both of us.

I did not like having to wait 3-4 days for him to arrive at my home.

Naz was amazing! I called 3 other repair shops and they said they couldn't come out for 3 weeks. I was referred Naz from a friend. I called him, he came the next day and fixed the dryer within half an hour. The price was reasonable and there were no surprises as he had told me what he charged over the phone.

I highly recommend him!

I couldn't be happier with the service I have received. We have used edmonton dial-an-applianceman on a total of 3 occasions and everything Naz has fixed for us continues to work without fault. He assesses the appliance quickly and easily - we haven't been able to stump him yet. He is professional and prompt. We will continue to use his service because I can't imagine anyone who could be better at fixing an appliance.

We have relied on Naz for years for quick response and good service for any appliance problems. He has done repairs on several kitchen appliances, including our our dishwasher and stove, and always gets the job done quickly and well. He is our "go to guy" for this sort of work.

I was so pleased with the quick and effective repair done on my dishwasher. The repair man was friendly and informative as he and walked me through the maintaince process to upkeeping the repair.

I've used Naz in the past and he is always good. He charged me a reasonable rate and has fixed my dishwasher and my washing machine. I would recommend him to anyone. Don't hesitated, call Naz!

Naz is professional and punctual. Gets the job done right at a very reasonable cost. Highly recommend him for his services.

Our oven door window cracked on the inside & Naz came out promptly with a new one to replace it. He is very quick with his repair, which he actually did outside on our deck, quite polite & congenial. He has lots of experience in the business. We will use Naz for appliance repair again.

Naz from Dial An Appliance was excellent. He was very prompt to return my call, and was able to come to fix the machine the next morning.

He was knowledgable, located the problem quickly, and then gave me 3 options regarding fixing. I appreciated that he did not try to "sell" anything, and was able to provide me with options in the event that I did want to change machines.

I would call Naz again for sure! Thanks.

Great service. I'm a returning customer and Naz is so professional, quality workmanship, timely and very reasonable price.

Naz was extremely polite and efficient. Cleaned out the dryer and repaired what was necessary. I highly recommend him.

Fast and friendly. My husband called Naz just after dinner one night and explained what we believed to be the problem. Naz was there the next morning with the replacement part, done in less than 1/2 hour and the price was on the low end of his quote. Will use him again and refer him to others.

I am a landlord and have used appliance repair guys for many years, Naz is who I will use from now on exclusively!

His service is complete from calling me to confirm what I wanted, calling me after inspecting my fridge, working on delivery and purchase of a new appliance that fits and best of all the price of his service and product is amazing.

If you read this Naz, thank you so much for reducing the stress and making my service call easy and inexpensive.

Vanessa, Edmonton

Naz was very quick about this response to my washing machine issue. Showed up with the correct part in hand and had it repaired and working quickly with a very reasonable cost. I also happened to mention that my stove burner was not working. Naz took a look and had the part ordered for me and installed quickly as well. Would highly recommend his services to anyone needing an appliance repair. Fast, reasonable and friendly service.

Naz Jivraj was very professional and very knowledgeable of the equipment. Naz explained what was the trouble that caused the issue, repaired and ran the cycle. I am very impressed.

Thank you.

Naz was punctual and quite professional. He kept his word and cleaned up after he completed the repair. He also stayed on budget and was very polite.

I use Dial-An-Applianceman for all my appliance repair needs. They are always on time and very courteous.

I know that when I call them to do my (or my tenants) repairs, that it will be done right the first time!

Naz did an awesome job at fixing our stove oven. He asked what the problem was beforehand and model number to have the required parts ready. The bottom heating element of the oven was not heating up and he found it was burnt out. There was also a loose element on the stove top that he spent time adjusting and making sure it was working. He advised us of the proper way to remove the elements to decrease the tendency for the element to get loose again. He tested all parts and ensured they were working before he left. On top of that, he replaced the lightbulb which had been burnt out. Now we can heat up our food that we wish to bake! I like that he gave us magnets with his phone number if we need to get in contact with him.

Our Kitchenaid refrigerator starting leaking onto the floor. On checking on the web I found this is a known problem with these devices due to a faulty drainage valve. I asked Dial an Applianceman to come and fix it. I was immediately connected to a real person and given a convenient appointment for the next day.

Toward the end of the scheduled appointment hour, Naz phoned to say he would be a little late but he arrived about 10 minutes later.

He completed the job which involved removing the freezer drawer and pulling the whole fridge out and fixed the problem in just under an hour. He was polite worked cleanly and efficiently and the charge was most reasonable. I would definitely use this company again.

Called in for dryer repair for one of my rental property and Naz coordinated every thing with the tenants. Repair was done before the weekend in a quick, reliable and professional manner. Very satisfied with the overall quality of work. He is now my go to guy for appliance problems.

Explained problem and why it occurred before replacing part that was not working.

Nah has repaired many appliances for us over the years! He is always prompt and his knowledge of any appliance seems endless. The only time he was unable to fix something, he told me and suggested I purchase a new one. Nah is always professional and tidy, and very friendly. I have recommended him and wouldn't hesitate to do so any time!

Naz was great. He came in started right away threw in a few funny comments and showed how to fix the problem if it happens again.

Price was very reasonable and he was quick.

If I have any other appliance issues Naz will easily be my first call.

Thanks Naz!!!!

Joel

I have been using Naz's sevices for over twenty years and two different homes. Naz has repaired by washer, dryer and oven at different times over the years. He is very knowledgeable and will go out of his way to find you the part you need at the best price.

I highly recommend Naz!

Naz has helped us out with numerous appliance repairs and has always been quick and wonderful to deal with. Best service for the price in the city!!

Naz was able to come to my home the morning after I called him. He very quickly found the problem with my clothes dryer and went to buy the needed parts. He then called me to tell me when he could obtain them and was right on time again in the afternoon to install them. Naz is very efficient, and on past visits has always repaired my appliances in the most cost efficient ways. He is very friendly and is very well mannered. I will always call him when I need repairs to my appliances.

I called to arrange an appointment to replace the belt on a maytag gas dryer at my rental property. He was courteous and friendly over the telephone. I asked him to contact the tenant about working out a time that was good for them. The dryer belt was replaced 1uickly and the tenant appreciated it. The price was fair and I would use this company again.

Thank you,

Leah

Very satisfactory service. Happy with the service. I would recommend to others.

Naz has been repairing appliances for me for over 20 years. He has always been on time and I always know the job will be done right. I have a number of rental properties and Nazhas always been available to help me out when I need it. I have recommended him to many of my friends and will continue to do so after he went above and beyond to track down hinges for my oven which were discontinued. He ordered them and brought them with him and had the oven repaired in less than an hour.

Naz is an honest, helpful appliance repairman. I have used him a few times in the past. He has always done his best to give me immediate service. I believe his rates are reasonable. I will continue to go back to him because he's a genuinely nice man and very good at what he does.

Prompt service. Had all the parts needed with him to complete the repairs. Answered all questions asked him while he was making the repairs and suggested maintenance tips for the two appliances.

Thanks, Naz!

Naz was quick to diagnose the issue and recommend a couple of different solutions. Highly recommended!

Naz was very professional, great to deal with and extremely knowledgeable in making the repair. I would highly recommend him for any appliance repairs.

Naz is a professional! We own rental properties in Edmonton and Naz treats all of our clients with respect. He does what I ask and if he can save me money he will! He's a great member of our team! Makes our business look professional!

I called Naz on Monday, and he arranged to come on Wednesday, between 12-3pm. Shortly after noon, he called to get directions, and came to the house quickly. He was polite, but a little nervous because of my large dog. I should have warned him, but it wasn't a big problem. I just had to make sure the dog didn't come near him. He couldn't fix my dishwasher because the part wasn't available. He explained the entire problem to me without being condescending. I would definitely call Naz again as he acted professionally the whole time. If you have a dog, warn him ahead of time.

I've had Naz out several times over the past 5+ years, I've referred him to friends and family- He is always awesome! He spends a few minutes on the phone each time to diagnose the problem and comes equipped with the parts he needs to fix it. He is always upfront about cost and he doesn't try and upsell you or anything like that but he does present the facts.

For example, yesterday he came to fix a squeak in the dryer (with the parts he needed), he had to take the entire dryer apart to get to this part and while he was here he showed me the other "wearable" parts of my dryer and recommended replacing them now (like the thinning belt) so that I don't need to pay him in a couple months to come back and take the dryer apart again to do it. He knows that I'll call him every time and instead of securing himself future work, he looked out for me and replaced these other inexpensive parts at the same time - It is refreshing to deal with someone who is so straightforward and honest. I'll continue using and recommending Naz until he retires ;)

Service was good. On time. Professional.

Called on Friday afternoon and booked an appointment for Saturday morning! I was pleased with obtaining service on a weekend so I didn't have to suffer without a fridge all weekend. Naz was great and was a huge help. He got all the information needed, and even though I could not provide a serial number, he was able to come by and decipher the problem within an hour.

Naz had great and timely communication... he was polite and quick to both identify and resolve the issue. Would recommend and will call in future when needed.

Thank you!

Naz has repaired my freezer & just recently my stove. He has done an excellent job both times. He is very courteous & calls to advise when he will arrive. He is punctual, works quietly & quickly. He also explains what the problem is. He takes time to test what he has fixed. I would strongly recommend him to others & I will call him again if the need arises.

I liked the quick service and friendly tech. I called for a repair at 0900 and Naz ordered the part, picked it up and had the oven glass replaced by 1330 that same day. Quick, efficient service and a knowledgeable repair man. While he had the door apart, I could clean inside parts that I could not previously access. Would definitely use this company again and have no qualms recommending the company to family and others.

The dryer in our office was making a horrible sound. We called Dial An Applianceman and Naz came out to our office the next day. He was prompt, found and indicated the issue and had the dryer fixed in a very timely manner. We would definitely recommend him for any appliance repair.

Right from the moment I contacted Naz regarding my fridge not cooling, he was very helpful. He came and fixed it promptly at a very reasonable rate. He also at my request had a look at my dishwasher that wasn't draining properly, and within minutes found the issue. We will definately be contacting him again with our appliance issues.

One of my ovens stopped heating after I ran a self-clean on it. After Googling appliance repairmen I stumbled upon some very high reviews of Naz at Edmonton Appliance Repair. He was very courteous on the phone and after describing my problem he asked me to text the model of my oven so he could go get a part. He didn't end up coming the next day but the day after. He was very polite, courteous and essentially fixed the problem. He gave me good advice on using the self clean and also gave me advice on my microwave and fridge while he was there. The bill was pretty much what he had quoted me so that was nice.

Overall I would certainly recommend Naz. He seemed to be very knowledgeable and capable at what he does.

Was able to come the same day, within hours of when we called!! Best price we could find and was not disappointed!

Easy to deal with. Flexible hours. Great rates. Nice guy overall. Quick response. No pressure or up charges. Straight forward and a pleasure to deal with with professional workman ship and quality. A rare find in these day. Great response time, easy to deal with, and quality work. Hard to find.

Naz was AMAZING! He was easy to talk with when I called and we were able to book an appointment for that afternoon. His rates didn't change despite the weekend which is so rare. He gave a window of when to arrive, then called to advise when he was on the way and even showed up 15 minutes early. Shortly into his arrival he knew exactly what the issues were with both the washer and dryer. He suggested we purchase new units versus repairing as it would be a waste of money. That was a life saver since this was a rental property and I want as little interruptions for my tenants or costs as possible. Naz was courteous and quick, he even did a quick repair on the stove while there without cost. I will use him for all my future appliance work I need done!

Jocelyn.

The service tech thoroughly cleaned and repaired the washer and then replaced the dryer belts and components and cleaned that. Everything is working well. He was helpful and knowledgeable.

I have a rental property and the tenant had an issue with the dryer not producing heat. Since this was my first time renting a property, and my first time calling someone for appliance repair, I was a bit worried about who to call and trust. My first call was to this company and I was very happy I did. Naz repaired the dryer just a few hours after calling. For any other repairs to either my rental property or my home, I will not hesitate to call.

Thanks for a painless first time repair!

Adam

Naz is the best! Such a gentleman. Old school service. I almost wish I had more work for him.

We very much appreciated that Dial An Applianceman was able to come out and do the repair to our fridge/freezer the next day after we called, even though they were booked up, they made an effort to fit us in the next morning. Having the repair done to the fridge/freezer so quickly meant that we did not have to toss out food, or be concerned that food had gone bad. The problem was determined immediately and the job was done efficiently, and the price was very reasonable. We were impressed with the completed job, and courtesy that was shown. We definitely will be calling again, for any future appliance repairs. Thank you !

Great service! Arrived the same day that I called, didn't have the part that needed to be replaced but returned the next day and completed the repair. Naz is polite, professional, and very capable. We'll definitely call him the next time we have work to be done.

I enjoyed the warm and receptive personality of the technician, Naz. I also appreciated the honesty as to repair cost and the options available to me with the freedom to choose. I would recommend using this company to friends.

Naz comes through every time with fast professional service that you can trust on. He has been doing work for me on my rental property for about a year now and it's nice that I don't have to hire a property manager , I can just text naz to get the job done at affordable price every time.

Naz was way get in touch with. Fixed the plugged condensate drain promptly the next day. Very reasonable rates!

Service was professional-the serviceman was clean and groomed and took his shoes off at the door. The repair was quick as the serviceman had the part in his vehicle. The fee was reasonable and we felt comfortable with the serviceman. He was very knowledgeable and kind in explaining the issues and made sure we were aware of issues that may occur later as the refrigerator is older.

Naz was excellent in both service provided and knowledge. He came only two days after receiving our call. When he ran into trouble making it to the house on time he was courteous and called ahead to inform me of the delay, even though it turned out to be a very short delay.

He arrived with the necessary part in hand, based solely on the information we had provided him with over the phone. His decades of experience served both him and us well.

I will certainly call on Naz again and will not hesitate to pass his name on to others.

Thank you, Naz

We were having renovations done to the bathroom on the mainfloor. We all know what that is like: Messy. And when it came time to wash the clothes, the washer does not work. One more thing to deal with! Naz showed up the next day, went downstairs, found a valve the plumbers had not re-opened. Problem fixed. Awesome! Nice work.

I phoned him over a month ago to fix my appliances. He said he ordered the parts, promised to come by and fix them. He scheduled an appointment with me three times and I waited all day for him. He did not even have the courtesy to call me and did not bother to show up. When I phoned him, he had a million excuses - he's the worst contractor I have dealt with and do not trust him at all.

A dishonest and disrespectful man and business owner. **Note** Naz's appliance repair business falls under various names, websites and phone numbers including 'Appliance Repair Edmonton' (780)669-2163, 'Edmonton Appliance Repair' (780) 628-6800, 'Dial An Applianceman' (780)473-4767 and (780)964-7861. Naz repaired my refrigerator then proceeded to charge extra 'fees' in addition to his regular Labour fee. Naz did not provide me with a written estimate nor an itemized receipt at time of payment on the day of service, but instead emailed me a receipt the following day. It was at this point I saw the fees. I contacted Naz requesting a refund of these unexplained fees. He refused and instead said (yelled is more accurate) that he would return to my home, remove the part from my fridge that he replaced and I could hire a new repair person to fix my refrigerator. I stated this was not a satisfactory resolution at which point Naz hung up the phone. Would never recommend doing business with this man who lacks ethics and integrity.