Family owned & operated, and proud to serve Barrie and the GTA. With years in the industry, Discount Granite Plus is the trusted, small, local business to call on. Discount Granite Plus thrives on providing custom granite installation service and superior quality at Rock Bottom Prices! Our strong attention to detail and granite price read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Job was never completed once they got the money. It seemed a bit sneaky what happened, when the installers left they covered the area they didn't finish with the fluorescent light. During the removal of the counter they turned the valve under the sink which flooded the bed in the room downstairs. They told me it was leaking, well this was her first there was never evidence of that before. And that BR is occupied so they would know. Very frustrating experience.
I just wanted to say how impressed we were with Discount Granite Plus, Barrie. From the moment we contacted this company, the Sales Manager Andrina was very responsive and made a recommendation on the Quartz, which we absolutely love. The gentleman who did the template was punctual, and very thorough, and the installation team was friendly, helpful, and very knowledgeable about the product. I absolutely love how the counters turned out, and when it comes time to renovate our laundry room, we will definitely consider Discount Granite Plus once again.
The installed countertop had a large gas…. 1/4” gap for two feet. Dap did not help. Low quality workmanship from template to install resulted in this error. They absolutely refused to cover the cost of repair if cabinets were damaged in the removal process. They didn’t get it right the first time so not trusting that they will fix and fix without damaging expensive custom cabinets the second time.
Shawn, Debbie and Stephanie lied about the price at 1st was quoted way however then the end price.!! very bad serine from Shawn and Debbie, they treated me like another number and just wanted my money!! Shawn is a very rude person who just wants yours money!! People please beware !!
My mother had purchased a countertop for 4k from DGP. Her cabinets were damaged during install the counter itself had multiple scuffs as if something had scratched it. When she told them about the deficiency the installer said its a warranty issue. Well trying to get them to replace the defective product was a nightmare. It took months of calls and no updates and the customer service was very rude. The contract was with GDP but they kept putting it on their supplier to make the call whether or not it was a warranty which even the GDP installer said it was. Order the new countertop and then fight with your own supplier about it don't put your customer in the middle. Once they finally decided to replace it they didn't reset the plumbing on the sink and told my Mother to hire a plumber which was an added cost as a result of your poor job. Was she to not have a functioning sink for the 5 months it took you to set things right?
The way this was handled was very poor. I will never recommend GDP ever.
From the moment we met Andrina in the showroom, it was obvious she wanted us to have the right look for our small laundry room. We found an off-cut at a good price, in fact, $600 less than another competitor in Barrie who we had worked with twice before. We went with Discount Granite Plus and I'm sure glad we did. The installation was tricky, but the installers did a great job, and also did their best to keep the area clean from the door right up to the laundry area where the granite was installed with precision. We would highly recommend Discount Granite Plus to anyone else.
Love our new countertop but totally disappointed that the beautiful new faucet didn't fit. We were left looking for a new one and a way to sell the original because Granite Countertop took no responsibility for an exchange or refund.
Hi Carol,
We are so glad that you love your counters!!
As you know, when you purchased your counters and sink, we included the faucet as a gift with purchase so sadly there is no cash value. We did offer to exchange it for another faucet by that manufacturer that you can use in the kitchen or another area in the home - we are pleased to keep that offer available as a solution to you and your family. :)
I had my counters installed a few years ago and they still look like new.
I just went back in to the store to update my counters in the bathroom and the service was even better this time around.
The team is professional, friendly and very knowledgable and the selection of granite in the warehouse was amazing!
Found exactly what I was looking for.
My vision came to life in a way I could never imagined and the price still has me in stitches!!
I tell everyone to go see the team at Discount Granite Plus when they need stone countertops. I live in Vaughan... my cottage is next!
It was a pleasure to deal with Discount Granite Plus. Helen was very helpful in narrowing down what we wanted to do and the look we were looking for. So many choices to create your own beautiful look. We also updated our main bath and ensuite with beautiful off cuts that saved us on our costs.
Susan who greeted us kept us up to date on the progress of our countertops. Always smiling, always excited for us. Our installers were courteous and took pride in the work they did. A truly wonderful experience.
Thank you Discount Team!
From the very beginning I should have run away from dealing with this company. First it took months for them to decide to do a counter top for me since they kept losing my measurements and template for my kitchen counter top. It was almost an arguement for them to come and do measurements in my home. When the counter top finally arrived the quartz wasnt even at once seam. I tried to get resolved but no. They charged me just under 5k for a counter top! They took me for a ride now that I know what I could have paid anyone else to do a counter top for me. I could have got a much better countertop for half the price. They even charged me $250 to remove and dispose of my counter top when I had to dispose of it myself!! I had a chip on the counter top from my mistake. They did come back much later and charged me $250 to fix it. They are 1/2 km away from my house!!! As they say chips are not warrantied but neither is thier quality or installation. Sorry we have to charge you again!! Not a happy customer at all. Run not walk away from this company. They say they care they don't. They care about charging you through the nose for as much as they can get away with. The owner says she will take care of things but the only thing she will take care of is taking more money out of your pocket. They are not concerned with quality and good customer service at all. Not a company with ethics.
I was going to have three bathroom done with this company but there is no way on earth I would trust these people again.
And now thier rebuttal is to save thier reputation and try to defend themselves by saying the price is paid is incorrect and they try... no they don't.
You want help it going to cost you $250 when you ask for help. It's not help when I pay you to fix a product that you installed.
I hope all stays away from dealing with you!! What a joke. Never again..
Dave
Barrie
Hi Dave,
Sorry to hear about your reply. You infact contacted us in November and we were happy to continue to follow up with you when you stated you and your family were taking a vacation in January to Vegas and would need more time before you could committ to a template date and time. We were happy to work with your budget and were pleased that your project came in at $3500 not $5000 as you state. We were happy to assign a dedicated Sales Rep to you who took time to ensure that you understood every aspect of the project and process and it was her infact that worked to get your price down to $3500 because budget was a concern to you. We always made time to address your concerns when you would call or come into the office, infact, we sent service technicians out right away when you expressed concern about your seam which is infact well within industry standards.We do our best to keep the site tidy but we express at initial sale that sometimes mess can occur during renovation. We knew time was of the essence for you and we were always punctual and polite and were absolutely willing to assist with your admittedly self-broken counter.
We have thousands of incredibly happy clients and we are happy to try to assist you where we can!!
Discount Granite Plus has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in Barrie and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 12 |
Approved | 0 | 12 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Yes |
In Business Since | 2012 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Discount Granite Plus has been recognized for their skills and expertise by their peers in the following categories
Simply the best from start to finish and I wouldn't use anyone else for my clients projects.
Basement Renovations, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Commercial Renovations, Concrete Work, Decks, Fireplaces, General Contracting, Handyman Services, Home Additions, Home Construction, Home Restoration, Home Staging, Home Theaters, Hot Tubs, Interior Design, Landscaping, Masonry, Plumbing, Stonework, Stucco, Tiling, Trash Removal, Windows and Doors
Family owned & operated, and proud to serve Barrie and the GTA. With years in the industry, Discount Granite Plus is the trusted, small, local business to call on.
Discount Granite Plus thrives on providing custom granite installation service and superior quality at Rock Bottom Prices! Our strong attention to detail and granite prices to fit every budget make us your best option for granite. Whether you are looking to renovate your bathroom or improve your kitchen counter top Granite & Quartz are quickly becoming a preferred choice.
Call us at 705-481-1236 for Granite Countertop Service and maintenance too!!
Main contact(s) | Shawn Gourlie , Debby Murray |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2012 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact Discount Granite Plus to request licensing info. |
Insurance information | Contact Discount Granite Plus to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.