Doan Custom Renovations

Tim was contracted with replacing a damaged kitchen countertop and kitchen cabinets in a rental unit. This was after repairing some fire damage at the same unit.

I live out of province and Tim could have fleeced me as I was unable to monitor the progress of the repairs.

To his credit Tim charged me nothing, but I received the same. Tim never followed through with the repairs and never had the decency to tell me to my face he was not going to complete the job. Funnily enough this was immediately after I had paid the bill for the fire damage.

After stringing both myself and my tenants along for several months I hope he reaps the rewards of the fine the city will impose for not completing the repairs in time.

I can't imagine that I am the only person who has had a bad experience with this contractor. Everyday I am reminded of their dishonesty by the shoddy work that is my reality. Since having the renovations done in my place 2 plus years ago, most of the grout in my kitchen tiles have pulled away from the tiles, only to be sucked up by the vacuuming when I am cleaning. The tiles in the kitchen snap and break and there's a cool breeze coming from under my stove, probably from a window they were supposed to remove or perhaps their failure to insulate the wall properly. These problems are the tip of the iceberg.

I feel the need to alert prospective clients so that they are aware of the problems I had with this contractor. Since our government seems unable or unwilling to protect consumers against fraudsters, I think we have to take our protection into our own hands.

Tim was called in to finish a bad renovation from another contractor. He and his crew stepped up and got the job done in a set time frame. The crew worked tirelessly, every day, all day and finished the projects. The reno was saved and looks awesome!!