We have been in business for over ten years and have built our company on trust and quality. Our clientale is all referals from previous work. We also work with premier home builders, local suppliers, goverment, and other contractors. Our history and future are built on honesty and integrity. We are a professional company that work 7am t read more...
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The Donaldson team did a big steel roof job on our home. We collaborated with our neighbour and shared the contract.
I waited too long to get a roofing contract and unfortunately, I was beginning to leak between the time that I signed a contract and Donaldson begin their work. The roof leaked into my bedroom and at three in the morning I texted the general manager, Simon, and by 6 o’clock that morning I had a reassuring text that they would come and set me up with an interim rain proofing system until They were scheduled to do the work.Within 24 hours they came to rescue me by providing a Lift and labour and tarped my roof This effort was way beyond the call of duty. And greatly appreciate it.
Simon, the general manager, is a fantastic leader and manager. He and his team of labourers were spectacular. They were punctual, kind, skilled, efficient, and very professional. Our decisions and specifications on design changed many times and not once was the team impatient with our changes. They were accommodating and never were anything less than supportive.
When the work was done, it was done with professionalism and skill. When there was a question, it was addressed with kindness.
I am very impressed with the Donaldson work, and the team of people they have working with them.
Several of the people I know have used Donaldson construction and are very pleased. If you are considering this company, you need not look any further. They can manage in renovation or construction project, or experienced, skilled, and have excellent customer relations.
They will not disappoint.
Terrible work from start to finish. By his own admission, his team was untrained but would learn on the job. Everything had to be redone twice.
The project took 4 months instead of 3 weeks as per our initial agreement.
Once the work was completed and some problems were discovered, Donaldson refused to repair.
As for the price, he claimed that the initial price agreed upon didn't include materials, plumbing and electricity.
Avoid at all cost.
Hi
I m not sure where all this comes from. We had a disagreement over the final payment amount and the customer did not pay me.
I chose to move on with life and not file legal action. Our client was very particular and had high expectations that even doing everything twice was still not satisfactory. The reason the job was delayed was the client asked to have the house painted for the second time after my company had painted it. We brought in an outside professional painting company at our cost to re paint the house. This company is very good at what they do and there is a waiting period for their services.
All our sub trades all have over 10 years of business experience. They are all booked well in advance. They are all red seal certified in their respective trades.
Our lead carpenter on this job was 60 years old and had 40 years of experience.
We addressed all issues including items that the client brought up 8 months after this job was completed and final payment still lacking.
I would be happy to share with anyone the email correspondence that took place between the client and myself.
Over the last 15 years in business and thousands of jobs I have tried to build positive relationships and give good results. I would be happy to discuss any issues anyone may have after reading this review.
Trevor donaldson 1-613-561-7243
Did a full bathroom install in our basement. Was completed quickly in about a month like we asked. Paid nothing up front without being questioned then paid in full upon completion like I wanted. Trades were well organized and were made to fix minor issues if not satisfactory. Will use Donaldson again for other projects and will recommend to friends. Trevor answers his phone and replies to emails and always gave me the straight goods.
Trevor and his team of professional tradespeople did an amazing job in renovating my basement. His team was always professional and courteous and the work was at a very high standard. What impressed me was that Trevor was always available to speak with me at my home or answer my calls. More importantly, he means what he says with no surprises. Well done!
Donaldson Construction has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Kingston and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 5 |
Approved | 0 | 5 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Available upon request |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2005 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We offer this service on the premise that we can build what ever the customer wants we can build. We have numerous satisfied customers and our always looking for new people to work for. All our clients are satisfied with their new additions and recommend us to thier friends and families.
We have done numerous basement renovations over the years. The most important aspect is that it is dry and the outside has been waterproofed. After this is complete you can guaranty the basement will be safe and free of mould for years to come. Safety and quality is important to us.
We are considered kingstons best in steel roofing. We also work for the major suppliers of steel roofing. We have done hundreds of projects throughout our area.
We specialize in tile and our employees are the best in the business. Our plumbing and electrical is done by sub trades and it will be impeccable and exceed code. We are also very efficient and will be complete usually inside a week. Organization and commited staff are keys to a quick completion.
We have caulked everything from bathrooms to complete exteriors on apartment buildings. Our staff is not afraid of heights and are trained in fall arrest. We also have completed training on all lifts and genies. We are very good at what we do and take pride in our finished product.
I am seventh generation farmer and have been taking care of the agricultural community for a long time. My barn I have restored over the years. It has a corner block that dates from the early nineteen hundreds. I am knowledgeable in all types of historical and new barn design.
We are now proud to offer wett certification and have been certified for one year. We will be offering chimney sweeping may 2016. Discounts will be offered for more then one appliance. We also do pellet and wood stove installations.
Knowledgeable and qualified in this feild. Our masons are considered the best in the trade by their peers. We have years of experience in this feild and enjoy working with people to restore thier homes.
Many years of experience and we use local window suppliers. We have technical support and sales people who will meet with the customer and provide extended service after the sale.
Qualified and professional sub trades that are all certified in electrical work. We exceed code in our work and encourage permits for the work we complete.
We enjoy these projects because we are outside and building decks is just plain fun. The more intricate in design the more fun these are to build.
We are the best in kingston at tile and pride ourselves on quality. Our installers have over ten years each of experience in all aspects of tile.
Qualified and professional sub trades who are licenced in this feild. We take pride in our work and provide quality in everything we do.
Qualified and professional sub trades who have many years of experience. The trades we use are known among their peers as the best.
Over fifteen years of experience in metal. we have done many projects from commercial steel buildings to residential sheds.
From residential to large commercial and all types of siding. We have years of experience and will work with all products.
We have been in business for over ten years and have built our company on trust and quality. Our clientale is all referals from previous work. We also work with premier home builders, local suppliers, goverment, and other contractors. Our history and future are built on honesty and integrity.
We are a professional company that work 7am to 5pm five days a week every week year round. Our employees are groomed to look after the clients needs and to do the best job that is possible.
We are well known for our ceramic, marble, slate tile work and speciality roofing.
Main contact(s) | Trevor Donaldson |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2005 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.