Done Wright Contracting offers you 25 years of contracting experience in all aspects of construction and renovation. We began the company specializing in deck construction and over the years have evolved into offering our clients full general contracting service. Whatever your construction or renovation needs may entail, Done Wright Contracting can h read more...
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I used Darren Wright to put siding on my single wide mobile home. He told me it would take 3-4 days. It actually took over 30 days to complete. I was out of town for a weekend when they sent me photos to say they were done and demanded payment immediately or they would start taking the siding off my home. I'm glad I didn't pay them because when I got home and inspected the work it was atrocious. Darren cut the continuous eves to install it leaving a 3 inch gap on both ends for water to pour down, he patched holes he cut in the siding instead of replacing the siding and the skirting was a complete embarrassment. He tried to charge me a convenience fee for using a credit card to pay with when he's not an authorized merchant to do so and then he tried to charge me extra for something that was already included in the contract. I don't understand how he is still in business.
Do not hire this people! They did not finish the job and now I cannot contact them as they phone number is not in service anymore. They do not send me the 10 years manufacturer warranty and theirs 2 year warranty is out of discussion as they cannot be found.
DO NOT hire these people. We hired them in April to do a bathroom Reno (replace tub, walls and tiles), they gave us a quote that was the same as everyone else but promised to be done in 3-4 days. 8 days later we had finally asked them to leave given the poor quality of work they had done. They would show up at 12 o'clock each day and work until 10-11 at night despite our request to start earlier given that we have young children that need to get to bed. They promised that the work will be done by professional plumber and tile setter which did not happen. Upon my insistence that I did not want him to do the plumbing, he brought his son in law who is an apprentice to connect the piping this was however after they had installed the tub which meant having to cut a hole in my closet to put an access panel so that they can put the piping in. Even then before the plumber got there, he cut out a piece of pipe without disconnecting the water which led to a leak on the main floor from around the light fixture. He also damaged the tub to which his response was well this stuff happens.
For the tiling he refused to bring in a professional and Darren and his girlfriend did the tiling, as you can see from the pictures below, it is a terrible job has no solution but rip down and redo which Darren refused. I brought in two independent contractors and they both confirmed that the wall and tiles were not installed correctly and the only thing to do is to redo the whole thing.
Darren promised to repay me $500 of the $1500 additional cost I have to pay to redo the walls as long as I promise not to post a negative review online, I agreed but 3 weeks later he is still not paying. For us the bathroom is going to cost us an additional 1500 to what we had paid him and have not had access to our bathroom for over a month because we can't trust the tiling work.
I have more pictures, video, witnesses and independent contractors and all my communications with Darren and be happy to share it with anyone.
Darren if you gonna lie in your response make sure you have proof, the promise to pay for rework was three weeks long and you kept saying the next week (I have all your text to prove it). I offered to have you come over and watch the rework and learn from a pro and find out what I am paying them. I have all communciation and video of your work, it was not one or two tiles. Once the wall was removed the contractor found pieces of 1x6 used instead of proper drywall as required by code. As well, deck screws used to hold my shower nob together. Make sure you have backup for your bs.
In response to this derogatory review we will keep it simple and the actual facts only as so much of customers reviews are based on their own biased opinions and perceptions of their own reality. Firstly DWC has always owned up to any defficiancies or short comings in its jobs. In this case the tile work was not up to DWCs usual standards and we were prepared to fix it at our costs.
The client at this point wanted to bring in another tile setter [a buddy] to fix the couple of tiles in question.We countered with wanting to have our tile setter do the repairs as we could control the costs and scheduling. The customer insists on his guy which is his right as the home owner. WE put a ceiling re imubursment of 500.00 which we offered to pay to our client upon reviewing a legitimate estimate. The client refused to give us any estimate only to say that the cost to fix would be 1500.00. This estimate in our opinion was absurd and very confusing.The client gave us a deadline to pay right down to the last 10 minutes with an e mail threat to go public if we didn't meet his demands. This type of ransom situation I've never experienced in 30 years of contracting so we had to initiate new policy.This policy being we will never give in to such demands. If the client can provide us with a legitimate work order of completed work then we will still refund 500.00 towards his cost. But we will never offer a 500.00 refund simply because a client isn't 100% satisfied, we will always try to make the client a happy one either by fixing the problem or providing added value service at n/c We strive o have the best available trades people working with us at all times so that we can provide our clients with the best job possible. In some cases mistakes are made and we release and hire new trades all the time. In this case we will be interviewing for a new tile setter. We believe a true test of measure for a successful company is how they manage their problems, because every now and then problems arise and we manage them. In this case we were not allowed the opportunity.
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Done Wright Contracting has a TrustScore™ of 1.2. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Busines Name(s)||Bowen Windows & Doors Inc. / Calgary|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Business does not require workers compensation|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2002|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Done Wright Contracting offers you 25 years of contracting experience in all aspects of construction and renovation. We began the company specializing in deck construction and over the years have evolved into offering our clients full general contracting service.
Whatever your construction or renovation needs may entail, Done Wright Contracting can handle your entire project, from start to finish. We offer you the peace of mind of dealing with one contractor rather than many. We will facilitate and manage all the manpower and resources necessary to complete your project in an efficient and timely manner. We handle a very broad scope of contracting services from decorative stamped concrete, composite decks, residential and commercial fencing, kitchen and bath renovation, flooring, painting , roofing, landscaping, snow removal, the list goes on
If You can Dream it... We can Get it Done... Wright!
We stand behind all of our work and to make sure it's "Done Wright", we offer a guarantee on all workmanship and will not consider a job complete until you are fully satisfied. We are also pleased to offer flexible payment options which recently include our acceptance of all major debit and credit cards.
We at DWC look forward to discussing your project, big or small. Give us a call today at 403 616 7419 and we can discuss what we may be able to get "Done Wright" for you!
|Main contact(s)||Darren Wright|
|Affiliations or other locations:||Bowen Windows & Doors Inc. / Calgary|
|Listed with TrustedPros since:||2013|
|Warranty||Done Wright Contracting offers a 2 year warranty on all workmanship as well as support for any warranty offered by our manufacturers.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Contact Done Wright Contracting to request licensing info.|
|Insurance information||Contact Done Wright Contracting to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Done Wright Contracting has contributed 7 responses to the following questions posted in the 'Ask the Pros' forum