Dr Rooter is fully licensed and insured company providing residential and commercial work for customers since 2012. We specialize in the following fields: Drain Plumbing Waterproofing Foundation repair Excavations Concrete Underpinning
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Update! This company is on the CONSUMER BEWARE list:
https://www.consumerbewarelist.mgs.gov.on.ca/en/cbl/businessdetail/bd4ef6c1-eeb5-e811-8787-00155d3b69c9
We have had an absolutely horrible experience with Dr. Rooter. We have a signed contract stating they would install a sump pump, a back water valve and look after city plumbing permits. Only after we paid in full did we realize that they didn’t fulfill the work detailed in the contract. They even provided us with a detailed receipt and city rebate form for the sump pump they didn’t install! We wanted to withhold payment according to the consumer protection act but the owner threatened to dump waste on our property. They have been extremely unprofessional. We also used them to underpin our basement and they failed part of the city inspections and left our permit open. They took months to complete a small underpinning job and we never knew when workers would be showing up. They will not respond to our calls despite our many attempts to contact them. We would not recommend this company to anyone.
Just want thank Dr. Rooter team for saving my house from this spring flood. We have bought a house few years ago in a high water table area. which caused almost every spring and each out of average rainfall to get water sipping in a our coldroom. Dr. Rooter did waterproofing, put back flaw valve and sump pump for us in our basement in fall of 2017. Spring of 2018 it stays dry and it is a big relieve for us now.
Thanks a lot guys!
They've exceeded my expectations! Want to thank Dr Rooter for great job done at my house. It was done quick, flowless and with respect to my property. With minimal disruption to my flower beds and lawn. It was fairly priced for the quality I've got. It took two days to replace damaged by tree roots sewer drain. Roots went through the pipe drain causing sewer back up in the basement. They also put fans for several days in the basement to dry it out. Would definitely consider them in any project forward.
Thank You! For choosing Dr Rooter
Best Regards,
Oleg
I had a very old home, and decided to put it into full renovations from the bone. Thanks to Dr Rooter, all the old drains in my house were gone and new ones were in, they also replaced the outside main drain and ran a new water service into the house. Prices were more than fair. The experience was very painless, their professionals knew exactly what needed to be done, I felt like I could trust them to do the work without having to be there and control everything, like you have to sometimes do with some trades. Again, clean, professional, trustworthy, and fair. Their team will always be a part of my house that now feels new and refreshed. Thank you.
I had a small leak in my basement so I desided to fix it. It was a small job Dr rooter, did it in one day. Its been one week and everything is good. I am very happy with their services.
Thank you for your business
Best Regards,
Oleg
Dr. Rooter was quick to respond and came within an hour after my call. Sunny came and have replace my toilet seat. I was very satisfied with the quality of work and how clean he left my place. Sunny was very knowledgeable, clean and polite. I would definitely recommend to work with Dr. Rooter.
Dr Rooter has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 9 |
Approved | 0 | 6 |
Unverified | 0 | 2 |
Suspicious | 0 | 1 |
Overall Rating | 4.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2012 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Dr Rooter is fully licensed and insured company providing residential and commercial work for customers since 2012. We specialize in the following fields: Drain Plumbing Waterproofing Foundation repair Excavations Concrete Underpinning
Main contact(s) | Yuriy Yakovenko |
Alternate Phone Numbers | 647-778-9872, |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 25 year warranty on all drain work |
Accepts credit cards | Yes |
Year established | 2012 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Dr Rooter to request licensing info. |
Insurance information | Contact Dr Rooter to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.