DSC Construction Inc. is a versatile company which provides services in many trades. The business assures a timely completion with each job without compromising qualitY or satisfaction. Our team is very knowledgeable in this industry and as a result, can provide professional recommendations to any project venture. Commercial or residential, we are h read more...
DSC Construction Inc began operations in 2008 and has received 10 reviews for an overall customer rating of 4.3. The average rating for businesses providing similar services in the St Albert area is 3.9. Write a review
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1
I'm writing this review due to the TERRIBLE customer service I received from this company. I got flooring done last year by this company and there was a flaw in the work which resulted in one vinyl plank cracking. I reached out to the GM and it took over 7 months to get it fixed. Since then I have had to reach out to the GM again because I have noticed that the planks that were torn off were re-used now don't lay flush with the rest of the floor. The GM still hasn’t returned my messages or emails and it has now been over several months and I have done a follow up couple weeks ago and still no answer. It started out with one issue and has now resulted in four. This company does not adhere to their warranty program. I do NOT recommend this company to anyone as straight from the beginning I have had to chase after this company to get warranty work completed or follow up appointments.
Nishal has finally reached out to me and sent a worker to my house back in Nov 2018 to look at the floors. I received a message from office here in Edmonton and I was advised from someone there that the flooring has been delayed and would be there at the end of the week (Nov 13). I then followed up again on Nov 27 regarding to the flooring – I received no reply. Then I followed up again on Dec 7 – I received notice that whoever was in charge of my follow up and warranty issue was out of the office and would touch back with me in the following week. It was now Dec 17 and I still hadn’t heard a response from anyone. I messaged the worker that came to my house late Dec and was advised that the vinyl planks they had originally installed have been discontinued and that they are going to try to locate more from a different supplier so they can complete the warranty work. I then proceeded to again try to call and follow up on the 17th and 20th of Dec. I finally received a call from Nishal on Jan 7th but I missed the call. Nishal did not leave a message and I have been unable to get a hold of him since then. I’ve tried calling Nishal repeatedly on Jan 10, 15, 18 and today the 22 – all calls going to straight to voicemail which has not been set up so I was unable to leave a message. I have also tried calling the Calgary head office (403) 250-9073 and the Toronto office (905) 597-0066 to see if I could get any help and both numbers for some reason do not work.
This is UNACCEPTABLE - not providing clients with follow up and pro longing any required warranty dating back over a year to Jan 2018 is ridiculous! Also, to add more to this my flooring is now discontinued (as per the worker that did show up in Nov) and they have no spare planks available for warranty issues. The way this company has conducted business is NOT that of reckonable company. I would NEVER recommend this Company to any of my friends or family. I feel like I’ve been left in the dust with repairs that need to be completed because of the shoddy workmanship that was done when the installation first happened. Due to the negligence of this company and the lack of care to the workmanship I will be filing a complaint to the Better Business Bureau. This needs to end. People pay thousands of dollars for a good company to come in and do a good job on their flooring and then when their tradesmen are unable to provide good workmanship they then leave the problem up to the home owner to fix, which is outrageous! All I want is for my floors to be fixed!
4.7
DSC did a beautiful job on my basement after a pipe burst and flooded everything even though it was a very stressful time for myself DSC handled it very easily for me and made it less stressful they dealt directly with the insurance company and got the job done! With the skills this company has I see them moving forward real fast i know if I need any work done in the future this will be my go to guys and I highly recommend them to anyone and everyone highly reliable!
5
Nishal and his team did an phenomenal job on my master bedroom and bathroom. They were able to complete the project in a reasonable time minimizing the stress. When it came to choosing the finishing and fixtures, they made it very comfortable and easy for me at their office. I would like to take this time to thank Nishal for taking extra measures to make sure the process was stress free for me!
5
Nishal and his team did an phenomenal job on my master bedroom and bathroom. They were able to complete the project in a reasonable time minimizing the stress. When it came to choosing the finishing and fixtures, they made it very comfortable and easy for me at their office. I would like to take this time to thank Nishal for taking extra measures to make sure the process was stress free for me!
DSC Construction Inc has a TrustScore™ of 2.8. The average TrustScore™ for other businesses providing similar services in St Albert and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 5 | 13 |
| Approved | 5 | 10 |
| Unverified | 0 | 1 |
| Suspicious | 0 | 2 |
| Overall Rating | 4.1/5 | 4.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 2 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Yes |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2008 |
| Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Alarm Systems, Appliance Repairs, Awnings, Basement Lowering, Bathroom Renovations, Bathtub Refinishing, Cabinetry and Millwork, Carpentry, Carpet Cleaning, Carpeting, Caulking, Ceiling, Central Vacuums, Chimney Cleaning, Closet and Storage, Commercial Renovations, Computers Service, Concrete Work, Countertops, Data Wiring, Decks, Demolition Work, Design Build, Drywalling, Duct Cleaning, Electrical, Excavation Services, Fencing, Fireplaces, Floor Heating, Floor Refinishing, Flooring, Foundation Repairs, Foundations, Framing, Furniture Repairs, Garage Construction, Garage Doors, Gas Lines, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Restoration, Home Theaters, Hot Tubs, House Cleaning, Insulation, Interior Design, Irrigation Systems, Land Clearing, Landscaping, Lawn Care, Locksmithing, Mold Removal, Non Slip Treatments, Painting, Paving, Pest Control, Plastering, Plumbing, Power Washing, Property Maintenance, Roofing, Satellite Dish, Sewer Services, Shutter Systems, Siding, Skylights, Snow Removal, Solar Energy, Stonework, Stucco, Sunrooms, Swimming Pools, Tiling, Tree Services, Wallpapering, Water Heating, Water Treatment, Waterproofing, Window Cleaning, Window Treatment, Windows and Doors, Wrought Iron, Gutters
DSC Construction Inc has received complaints from their suppliers and/or creditors
Complaint: To date Nishal has not made good on any promise to pay for services rendered over a year ago. He is not good for his word, will rip off anyone he can. This is an extremely dishonest company and I would not trust them with anything they say.
Complaint: DSC construction owes our company money for garbage disposal bins provided last summer. Despite numerous attempts to collect, false promises, dodged phone calls, and dishonesty, we have been unsuccessful in getting our account settled. I expect our next step is go to small claims court.
DSC Construction Inc. is a versatile company which provides services in many trades. The business assures a timely completion with each job without compromising qualitY or satisfaction. Our team is very knowledgeable in this industry and as a result, can provide professional recommendations to any project venture. Commercial or residential, we are here to be of service to.
| Main contact(s) | Tommy Segren , Samir, Dan Vu |
| Alternate Phone Numbers | 780-885-2372, |
| Affiliations or other locations: | DSC Construction / Calgary (Rated 3.7 / 5) |
| Listed with TrustedPros since: | 2015 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Warranty details not yet provided |
| Accepts credit cards | Yes |
| Year established | 2008 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Incorporated |
| Licensing information | Contact DSC Construction Inc to request licensing info. |
| Insurance information | Contact DSC Construction Inc to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
