We are a experienced family operated company that offers good workmanship, great relation between supplier/customer and we will work with you through the all process that is involved in construction. We offer free consultation and proper estimates,acording your project. Our company is based in Europe, since 1996,expanded in north ameri read more...
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Skilled, detail oriented, craftsman, diligent, honest. These are just a few of the words to describe Duarte Tile, Oscar, Peter, Brent and the team. We hired Duarte Tile to replace our kitchen tile floor and to repair bathroom/laundry tile. Oscar patiently explained the steps and materials needed/used to complete work, and checked in regularly to see if I had any questions or concerns. What impressed me the most, apart from the workmanship, was the obvious respect that everyone on the team have for each other and the respect they have for the homeowner. Duarte Tile really take pride in doing the trade to the highest standard, no matter if it's a few tile replacement, or a whole home. I have no hesitation in recommending them.
Oscar and Corbin added a new backsplash to our kitchen. Their price was competitive, their quality of work was excellent!!: They were able to schedule our job in a reasonable timeframe. We are so happy with the result!! Highly recommend Oscar's company!!
This is my first experience with Duarte tile and I don’t often write reviews and as a trades person, skilled in a variety of venues I think my opinion has some merit.
Oscar and his assistants were very polite, friendly and courteous. My job was a bit of a rush and even though they managed to fit me into their already busy schedule they were on time, worked steady and most important they did an excellent job.
I wouldn’t hesitate to refer these gentlemen and I will be calling them back to my new home once I’m moved.
Brian Miller
Creative Woodworks
Hi Brian
Thank you so much for your business, and your review, it was a pleasure working for you.
I read through the other reviews and can only agree with their collective judgement. Timeliness, cleanliness, courtesy, cost: I am nearing the end of a major home renovation and Oscar Duarte and his team performed head and shoulders above other contractors I engaged.
Two things I would like to add. The first is that I asked Oscar to inset several hand-painted tiles into the kitchen backsplash he was to install. Another contractor refused the job because of this, saying he was unsure his workers could do it. Indeed, such tiles are complicated, and if they are broken they can’t be replaced. But Oscar learned his trade in Portugal, where painted tiles are commonplace. He did the job and the result is stunning.
The second thing is that of all the contractors I’ve dealt with, Oscar was the only one to show up with an apprentice, a young man learning a trade the old fashioned way. For two days, I listened from my office to a master craftsman taking the time to pass on his years of experience to a new generation. With building trades in high demand and, yet, young people still struggling to find the training they need, it is nice to see someone step up.
Many thanks.
Decided to have a shower pressure valve installed due to periodic hot water scalding over past 3 years. Once a plumber opened up the wall, it was discovered that pipe to shower head was unsupported due to cut stud. Luckily, Oscar of Duarte Tile promptly came to my rescue & immediately remediated the problem in a timely manner. His expertise, meticulous workmanship and efficient attitude were much appreciated. An agreeable fellow who is a craftsman. Oscar chose a beautiful color of tile for the head wall that he rebuilt, refinished, carefully applied the waterproofing, installed the new tiles, grouted & finally caulked with clear silicone. Very impressive process with a great result !
My wife returned from an 8 day trip and was delighted with Duarte Tile's excellent work.
I am so grateful to Oscar for being such a positive person and the extra effort he made to help me out. It meant a lot and I will tell others in my condo building all about my happy experience. Thank you. / Regards, Mark A.
Duarte Tiles is amazing! Very professional, courteous service, and the job they did was really well done. They suggested styles of tile to use, since I was undecided. They were right on time and the estimated cost and time it took to do the job were spot on. I definitely recommend them.
They also fixed some floor tiles in my kitchen and you can tell that they know what they are doing. They fixed the subflooring first, causing the new tiles to b completely level. No chance of them breaking again!
Thank you Duarte Tiles!!
Oscar and his team are hands down the best in the business. I chose an intricate backsplash pattern and every single tile was perfectly placed. Oscar has a great eye for design and he made suggestions to take my ideas to the next level. He also made practical suggestions regarding the quality of the materials and helped me to pick the right product for our needs and budget.
Thank you so much for your review.
We try to please the most we can our customers and its so easy to work when both parts communicate well.
We also appreciate your patiente and your understanding in all your renovation process, we know how it can be overwhelming.
Looking forward to work with you in the future.
Duarte Tile
By far the best from the quote to the finishing of the project.
Quoting was exact and no hidden charges, reliable time lines and they were on the job when they promised NO delays.
The installers were courteous, polite, efficient and respectful. There was nothing for us to do they took care of it all. Covering floor with mats and protecting our new counter tops with tarps. At the end of each day they swept the counters and floor. Then they washed them as well.
By far the absolute best out there.
If you ever have any tilling needs call Duarte Tile you won't be disappointed.
Hi Chris,
Thank you so much for your review.
Its our policy to be customer oriented first, we r pleased for your feedback.
We hope that you enjoy the final product.
it was a pleasure working for you.
Sincerely
Oscar
Duarte Tile
The Duarte renovation team did an excellent job for us. They kept to the estimate and budget. We had some extras and they were fair in the pricing.
They completed the tear out, plumbing, tile work, etc. ahead of schedule.
Oscar's crew showed up on the job on the times promised.
Used drop sheets so the place was kept protected. Cleaned up daily.
Amazing eye for detail, professional guys and real craftsmanship.
It was done right the fist time. No surprises.
I recommend them and plan to hire this company as needed in future.
It pays to do your homework first so one appreciates the scope of all the work.
Thank you Paul for your reply.
When you are doing renovations there will be always unforeseen circumstances especially when you are doing customized work in site, there's no standart price.
We always try to please our customers, that's why we never overcharge on the extras. We wish we didn't have extras but some stuff has to be done, like replacing mouldy and ripped vapor barrier.
Our company won't cut corners and will always ask for customers liability of choice.
Thank you so much for hiring us and your cooperation.
Duarte Tile has a TrustScore™ of 4.6. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 5 | 11 |
Approved | 5 | 11 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Available upon request |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1996 |
Member of TrustedPros Since | 2018 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We are a experienced family operated company that offers good workmanship, great relation between supplier/customer and we will work with you through the all process that is involved in construction.
We offer free consultation and proper estimates,acording your project.
Our company is based in Europe, since 1996,expanded in north america since 2011.
Looking forward to work with you in the future.
Main contact(s) | Oscar Duarte |
Listed with TrustedPros since: | 2018 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We offer a warranty of one year service and manufacturers warranty. We are not responsible for misuse or miscare of the products. |
Accepts credit cards | No |
Year established | 1996 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Licensing information available upon request |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Duarte Tile has contributed 8 responses to the following questions posted in the 'Ask the Pros' forum