This Ottawa area electrician is rated 1.0 from 1 review with a TrustScore of 0.7. Services offered include electrical work. Read their reviews, ask about license and insurance information, and request a quote.
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To start with, there is a Lady called Lise Dugas who nobody deserves to meet. Anyway, the point of my complaint today is that I hired their services for my full-renovation project.
They were late most of the time when they came it was always rush-rush and go, there was debris all over the house and when I complained they said they are not used to removing their debris. Also, the materials provided are not the best.
The smoker detectors (a safety product) stopped working after only 6 months of use, they asked me to call the company to get new ones sent over, and guess what? After another 6 months, all of the 7 smoke detectors stopped working again. I called them this morning and that lady, dares to tell me:
- "Out of our hands Celio. If you don’t qualify with the manufacturer, there’s nothing I can do to help. We don’t make them. Unfortunately, your warranty for any work at your place is expired with our company. " -
I am asking them to correct the service they made wrong due to their poor choices. It is not on the client to question which brand they use to provide services. and now, exactly 1 year after they "finish" the job they don't think they are responsible anymore. They told me that this product would last between 5 and 10 years but in only 1 year I already changed them twice. I imagine what will happen with the rest of the services they provided here. Is my family even safe? They just don't care I guess. Now that they have their money in their pocket, they leave clients with problems they caused. It was probably a conscious decision.
That was a very bad decision and regret it now! So if you are thinking of hiring these people, please do not!
Dugas Electric Inc. has a TrustScore™ of 0.7. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 1 |
Approved | 1 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1997 |
Member of TrustedPros Since | 2015 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Ottawa area electrician is rated 1.0 from 1 review with a TrustScore of 0.7. Services offered include electrical work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Marc Dugas |
Alternate Phone Numbers | 613-852-5857, |
Listed with TrustedPros since: | 2015 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1997 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Dugas Electric Inc. to request licensing info. |
Insurance information | Contact Dugas Electric Inc. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.