Please leave phone number and/or email in description body. Without that we are not able to contact you. Eco Forest Flooring provides consumers with free on-site consultations to gain the best option at the best price. We help you stay within your budget. Eco Forest Flooring specializes in hardwood floors, refinishing of all hardwoods, har read more...
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Despite a couple of miscommunication hiccups we could not be happier. The floors turned out fantastic. The guys doing the work were extremely personable, knowledgeable and professional. We would recommend their service to others looking to get similar work done.
I am writing this review, which I have done before, however, John immediately contacted Trusted Pros and they did not include my review in the rating and did not post it. He also threatened to list my name on his website for non-payment. My floors were in better shape before he started on them. I had to replace the oak hardwood and spent a great of time and money dealing with the disaster he left. My name is Malvine Giesbrecht and I am a Professional Interior Designer. Contact me at 204-233-9159 if you want to know more about this situation. This is the worst experience that I have had with a subtrade in my 30 years of working in this industry.
No business in the world can make everyone happy. Malvine is that one person and we did everything we could to make her happy. See Attached emails.
We do hundreds of floors in a year with the most happy amazing results and very happy clients.
People including myself generally don t leave reviews if we re happy. But if not happy with anything say like cell phone provider or any service we hire, or something we buy then we re more likely to complain or leave a negative review. We ve done the math and less than 5% of happy clients leave reviews. And 100% unhappy clients do. And keep looking down at our other greatest reviews we get. Out of a thousand floors we may get one client that takes advantage of me taking no deposit.
This is what really happened and can all be backed up by emails.
She wanted her hardwood stained and matched to the stain she wanted. I told her we guarantee that we ll be able to match her colour. I let Malvine know that using her supplied stain that we re not comfortable can risk floor not turning good. And when we did match her colour 100% she still insisted we have to use her stain. We all know someone that is very stubborn, believe they are always in the right and like to get stuff for free. She doesn t even get along with her neighbors. In fact one of the neighbors told me after that she is known for trying to get things for free.
So even after us telling her in writing that using her stain could risk blotches and sure enough it did. And even after this, us as a great company offered to do all of it for free using our stain. We even offered to pay a hotel for them. Even Manitoba floor inspectors were and are suspicious of her actions.
And now with us having to put a lien on her property she is going online and everywhere to try to bash us.
Despite her taking advantage I ll continue to operate on no deposit. People like her will not ruin that for all our great clients to come.
If you want any further questions answered here please call John 204-509-3239
Look at pictures we took and she claims her floor looked worse. It was the old strips of hardwood and she just wanted a new floor.
She also owns Synergy Interior Design. We ve heard from several people that she is very rude to her own clients.
Refinished hardwoods on the main level of our home. Approximately 300 sq ft plus stairs. Started with plain oak hardwoods and changed to a spice brown stain with a satin finish. Absolutely love the finished product. The job was started on schedule and finished on schedule. It was invoiced as quoted. John was in constant communication with us providing daily updates regarding the work done and what was next.
Work crew were professional and skilled. Wouldn’t hesitate to recommend them.
Literally not a bad thing to say—all the guys were great. Work was flawless. They replaced a 4x8’ portion of floor that was a sheet of plywood, that area matched the rest perfectly. On time, price didn’t change, job length was as quoted and they came at 630am one day to accommodate our needs for a dry floor by a certain date/time. There were couple scratches I saw after and they came and fixed them, free of charge, and we were likely the ones that did it. I had literally 11 companies/individuals by for a quote prior, don’t waste your time with the others.
Our kitchen floor is not huge and we were on a budget. John from Eco Forest Flooring not only provided a reasonable quote but gave us the confidence that it would be done in a timely and professional manner. We did not feel like it was too little of a job for them. After experiencing defects in the flooring we purchased as well as a couple of installation issues, John was able to assure us that they would support us in having a successful outcome. They kept their word and we are very happy with our new floor.
John and his team did an amazing job refinishing the wooden floors at one of our units. He provided us with a free of charge estimate that was more than reasonable for the work they did. We also needed to have the floors done in a time sensitive manner and they finished them right on time by fitting us into their schedule. So grateful and impressed by their work. The floors turned out beautiful and look brand new! Definitely recommend them to anyone that needs any floors refinished. 10/10.
Professionalism at its best. Crews always on time, clean work care of going the extra mile for their customers. Mr. P.J.Bernardo one of ecoforest technician took the time to give me a tutorial on touch ups and maintenance. Everyone there know what their doing. The succession of different crews doing different steps is seamless and very efficient. The end game... Absolutely wonderful?? Kudos to this great company.
I do not recommend this company to anyone. The floors that were sanded were damaged by leaving an uneven surface and "valley" marks from the drum sander. I paid to have a 3rd coat of finish applied and that coat looked even worse than the previous 2 coats. There were bits of material and sawdust all though the finish coats. It looked like none of the sanded material was vacuumed or wiped off before the urethane was applied. I had to hire a different company to repair the damage.
No business in the world can make everyone happy. The difference with my company is that we still always try to make clients happy. Even if we ve done nothing wrong. Bill is another one that falls in the .0001 % of clients wanting to take advantage of trying to get something for free. His expectations on a fifty year old floor is that it d be brand new. Yet the before and after results are amazing. A fifty year old floor will have some character and never perfect like a new floor.
We do hundreds of floors in a year with the most happy amazing results and very happy clients. We ve done the math and less than 5% of happy clients leave reviews. And 100% unhappy clients do. And keep looking down at our other greatest reviews we get. Out of a thousand floors we may get one client or so that takes advantage of me taking no deposit and wanting something for free. In his case it s because he ran over his budget on doing other Reno s on the house. Him and his wife said three or four times to my guys they are over budget. So I guess they decided to take it out on the flooring company that takes no deposit.
This is what really happened and can all be backed up by emails.
Bill s floor had been refinished over the years several times by other companies that did poor job with the drum sander. He now claims the valleys were left by us.
My employees even showed him the valleys before we even brought in a sander. He said he understood and was fine with them until it came to pay of course. Bill s floors had almost a hundred drum mark valleys. We worked very hard working on as many of them as we could. We spent an extra full day sanding and charged him zero extra when we should of. We ended up getting over 90% of them out. Some were so deep that the sander just rolls over them and can t be sanded out. Also something he said he understood. Also the new modern sanding equipment we have has a stopper on it so it leaves no marks or valleys. We also applied an additional coat at no cost even though we know we re right. But people like this are so in their own delusional world and we just wanted to help. We always go above and beyond.
We also installed new hardwood in one of the rooms. We told him that if we even get one drum mark on that floor that we d do entire job for free. He knew we could but didn t give us the opportunity. Also one of the types that always insists he s right and can t admit his faults. We all know these type of personalities and it s sad. I feel bad for them.
I know one of their co-workers and they told me they never did end up getting the floor redone. All they did was hire someone to finish that one new room because they knew that if we did that room perfectly that they had no leg to stand on. At the end of the day we re only as good as floor is. This one was rough and we ended up making the before and after results absolutely amazing. See pictures.
Despite them taking advantage I ll continue to operate on no deposit. People like them will not ruin that for all our great clients to come.
If you want any further questions answered here please call John 204-509-3239
Eco Forest Flooring has a TrustScore™ of 4.5. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 3 | 159 |
Approved | 3 | 159 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.7/5 | 4.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2005 |
Member of TrustedPros Since | 2010 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Carpentry, Caulking, Floor Heating, Furniture Repairs, Handyman Services, Home Restoration, Painting, Plastering, Power Washing, Property Maintenance, Wallpapering
Please leave phone number and/or email in description body. Without that we are not able to contact you.
Eco Forest Flooring provides consumers with free on-site consultations to gain the best option at the best price. We help you stay within your budget.
Eco Forest Flooring specializes in hardwood floors, refinishing of all hardwoods, hardwood installs and hardwood flooring product sales.
20 years experience and quality workmanship will exceed your expectations. All of our work is fully guaranteed or your money back. All employees are very professional and bond-able. All have gone through a criminal background
EFF is a reputable company backed with many references, testimonials and pictures.
If you have any questions or would like to set up an appointment for a free onsite quote call, email or text and John would be more than happy to help.
204-509-3239
Eco Forest Flooring was awarded Best of TrustedPros in 2021 for Flooring and Floor Refinishing in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2020 for Flooring and Floor Refinishing in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2019 for Flooring and Floor Refinishing in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2018 for Flooring and Floor Refinishing in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2017 for Flooring and Floor Refinishing in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2016 for Flooring and Floor Refinishing in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2014 for Flooring and Floor Refinishing in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2013 for Flooring in Winnipeg.
Eco Forest Flooring was awarded Best of TrustedPros in 2012 for Flooring and Floor Refinishing in Winnipeg.
Main contact(s) | John Blatz |
Listed with TrustedPros since: | 2010 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Ten years |
Accepts credit cards | Yes |
Year established | 2005 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Contact Eco Forest Flooring to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Eco Forest Flooring has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum