Ecoline Windows Calgary

I just had 10 windows installed in my home and Ernie and his crew finished in one day!!! I am very pleased with there work and commitment. Everything was left as it was and they cleaned up after themselves.. Great Job guys.

A great experience from start to finish. The crew was great explaining the job before beginning. First rate cleaning as they worked that was unexpected but very much appreciated. I would totally recommend Ecoline Windows to anyone for consideration.

The worst company that I have ever dealt with.. Installed smaller window than the original.. installation is really bad.. low quality product especially the screens.. broke just a week after installation. No response to service requests. The manager and the sales lead never attend your call or respond to your email requests.. so if you are looking for a product and service value to your money, do not go for Ecoline. You will end up with initiating legal actions…

My response to your feedback:

First of all, I didn’t receive any calls from you or your team on the day of installation even after repeated calls and emails to your sales lead, office manager and service manager indicating that the installation is not as per CSA guidelines as you claim. Then after giving a Facebook review I got a call from a lady employee of your team and talked to me very rudely. Then after a week I got a couple of calls and each one of them asked me to explain the issue and that shows a clear communication gap within your team.

While addressing the screen issue in your feedback, why did you conveniently forget the serious issue of installing a smaller window and used smart boards to temporarily fix the issue? Is the lack of response from your team on this because you know that it will cost you more. Also, you need to order and reinstall the window..

I can open a can of worms in this space about the actual issues and lack of response from your side.

So incredibly pleased with Ecoline! I was very happy with (salesmen) Alex and everything he asked me about what I wanted for windows and frames. Nick and the 2 that installed my 6 new windows were amazing. Very thorough and they also repaired and painted the stucco that had been damaged when the old windows were taken out and cleaned up everything when they were done. I would highly recommend Ecoline to anyone and I look forward to using them again when I'm able to replace the remaining windows. Fabulous company! Amy

I had a few windows and a patio door replaced through Ecoline and the whole process was awesome, start to finish, and the products are high quality and beautiful! The installation was quick, smooth, and very well done. The installation team was friendly, professional, and kept me in the loop the whole way through. I will definitely be returning to Ecoline for future projects!

Ecoline provided us with the best price out of all other companies. The installation was smooth and we are satisfied with the result and I will recommend Ecoline to my friends.

We had a very good experience with Ecoline Windows. The windows look great. The company communicated well and on a timely basis from the quote stage right through to installation. The installers were efficient, careful, and courteous.

Good and professional staff at office and skilled professional worker on site to complete windows repair work at home in timely manner and with quality work..i prefer to go with them again in any future project for my home.

After the hail storm in June of 2020 we found ourselves with many damaged windows, and prior to that there were several that we believe were old and improperly installed. We had 7 companies come and quote our entire job and Ecoline was definitely the most thorough and honest with delivery times and concerns. They kept very close to their timeline and the windows arrived in the first week of December. A very thorough and friendly crew showed up, 2 experienced installers and 1 apprentice and I enjoyed watching them actually teach best practices. The constantly explained to me what they were doing, were very careful with our interior, very detail oriented in their install and cleanup. We noticed a change in the temperature in our house right away and four months later, with the snow melting, we are finding no mess left over on our lawns or around our house, they were pretty meticulous in picking up everything. I would happily recommend them again.

These guys did an amazing job, from the first time I was quoted to the day of install. I felt comfortable and assured throughout my experience. Everyone I spoke to and met at Ecoline was friendly and respectful. The installers did a fantastic job and the windows look amazing. I will definitely call them back to have my basement windows replaced. Good job Ecoline Windows!

Joal and Polina went above and beyond to make sure I get the best windows installed - also the windows installers crew were so professional and finishes everything from A to Z. All was professionally done. Thanks Ecoline Windows - Calgary

The crew from Econoline Windows installed a new front door in our house. They showed up when they said they would, the product ordered was as we requested, they finished the job quickly, everything worked like it should and they cleaned up after the job was completed. The crew was knowledgeable and friendly. We were very pleased with the job. Thanks.

I've had two windows, a sliding patio door, and just this week two exterior doors replaced by Ecoline Windows. Their service hasalways been fantastic, and both their consultants and installers have been curteous, knowlegable, and all around professional. Our door installers were Nikoli and Michael; they did a fantastic job, and we couldnt be happier with our new doors, which have made our home noticeably warmer.

We love our new patio door. The installers Nic and Michael where great, they were professional and cleaned up the mess during the installation. They also paid attention to detail. We had a small issue with the lock after they left. Contacted Ecoline and Nic and Michael came back and fixed the issue. We live in Lethbridge and it is a 2 hour drive, but they returned for a 5 minute fix. I would recommend Ecoline to anyone wanting doors or windows replaced. Great job.

Nik and Mike exceeded all my expectations. My windows are so beautiful, I am exceedingly happy with my overall experience with this company. Very good value for the money!!

We just had 2 windows and an entrance door replaced in our garage. We are very happy with them and satisfied with the workmanship and customer service we received from all the staff at eco-line windows.

I was so excited to finally get my windows installed. I realize due to Covid-19 pandemic there was the delay in getting the windows and having them installed. I am satisfied with the quality of the windows. The people that did the installation did a fantastic job and cleaned up after themselves. They also followed protocol in regards to the Covid-19 standards. I am impressed by the service that Ecoline has provided and will use them again for future window installations.

The installers came on time, worked non/stop, were polite, efficient, and got the job done quickly and without incident. Would definitely recommend Ecoline windows.

Great customer service, Great product offerings and Great Price.

We just hired them to install 2 new windows - they were fantastic to work with and we would highly recommend.

We are thrilled with our new window. It looks amazing. Even our neighbours have told us that. We highly recommend Ecoline Windows. Their service went far beyond our expectations. It was such a pleasure dealing with them every step of the way. Even at the last stage, the installation of the window, we were impressed by the two individuals who arrived at our home right on time, installed the large window and proceeded to clean up both inside and outside wherever they created sawdust and wood chips when removing our ancient very cracked window. Again, I can't say enough about how pleased we were with this company and our experience with them.

Fast, professional, and great cleanup! My 40+ basement windows are a thing of the past and I can now enjoy some fresh air in my basement. Sealed tight and they look great! Timeliness was very good, some delays, but it's 2020.

Top notch craftsmanship and install. I was really impressed with Ecoline. Customer service was second to none as well. Anyone considering replacing your windows and doors - start here.

Ecoline Windows is very professional and always willing to work with you, should delays or issues arise! Ivan and his assistant, and Polina in the office, are extremely knowledgeable and professional! Great people to work with!!

This is the second time we've used Ecoline to do an installation. The first time was windows, this time it was an entry door with a side light. The estimation process was quick and painless. The reason I'm giving 4 stars rather than 5 is because of a delay in the installation. This was not all their fault. The Novel Corona situation has caused delays for other services. It would have been nice if the installation schedular would have been a bit more proactive in contacting us rather than requiring us to call them.

Regardless, the installation was done on a day when there was a light snowfall going on. The installers were on time and did an excellent job. There were a few issues they ran into once the old entry way was removed, but they handled it with professionalism and stayed until the job was completed (about 7:00pm).

Pricing seems on par with other first-rate companies in Calgary. Because this was the second job they did for us, we got a repeat customer discount. We have some more windows that will need to be replaced and we will be going back to them for the additional work.

Highly recommended.

Very positive experience. The installers showed up when expected. They worked nonstop to install both a front and back door to completion. When they packed up at the end of the day, you'd never know they'd been here. They vacuumed, tidied, hauled away old material and left us to admire our new doors.

Just had our new windows installed in Oct 2020. Very happy with them! Alex, our installer was very good, even vacuumed before they left. Someone from Ecoline called during and after installation to see if were satisfied. Recommend them highly.

Alex Hilario and team are outstanding. They are completely professional and competent. We are very satisfied with their service.

Please recognize their work! Thank you

We just completed replacing all of our windows. We did it in 3 stages. Sergey was great and gave us quotes for all 3 stages. Every time the installers were prompt and efficient. They did a super job cleaning up when they were done. Polina was very efficient in following up to see that things were going as planned and completed properly. I recommend Ecoline to all those who see our windows and ask where they were purchased.

Our home looks great with our new Ecoline windows. We are very pleased with Ecoline staff, especially the installation crew lead by Nick, and the quality control/administrative person, Polina. The job took a day longer than had been anticipated, but that was due to the fact that there were several unanticipated issues related to the poor installation of the windows that they were replacing. Nick and his crew were very professional, as well as polite and friendly. I highly recommend this company, as the products, and especially the staff, are superb.

Your windows are your view to the world … and to the weather (more important). But they’re a big financial and installation decision. Take care how you decide, because there are many windows suppliers: some just sell other’s windows and tack on a profit for themselves, some make manufacture and sell their own. Having many suppliers (competition) allows you, the buyer, to compare price and quality. If you have science or technology expertise, you can delve deeper into the window superiority, and even the installation quality. The buyer should understand the window project: maybe you only need the glass replaced, not the entire window. Anyways, depending on how much work you need done, spend some time delving into the topic.

I was planning the whole panorama, all 10 windows in my house (we’re talking big bucks). I did my homework and selected Ecoline Windows. Why? Several considerations: Their product is high quality. The salesman (Vlad B.) made several convincing presentations with models and was knowledgeable, devoted, trustworthy, and the price was competitive. I know this because I obtained 5 comparative quotes and conversed with these sales persons. I would not pleasantly discover until later that the installation team (Ivan & Vlad S.) was skilled, expeditious (2 days’ labour), clean, polite and generous (giving more than was expected from them). Finally, quality control (Polina) kept calling how the work was progressing; you can whisper problems (which for me failed to materialize) to her in case you have somehow gotten yourself in a tizzy.

I recommend and endorse Ecoline for these reasons. There’s much helpful information and awards on their website. Be cool and warm behind your new home windows.

Very happy with the install, the communication, and the salesman that came to my house. No pressure, no BS, and no drama! The install guys were friendly, informative and showed great attention to detail. They had a tough time working around stucco that was improperly installed around my windows but finished it off nicely. The price was great compared to the so called “Baumler approved” company and I think I made the right decision with Ecoline! I highly recommend them and their product. When I am ready to do the next couple windows, I will be calling Ecoline

I requested replacement of two windows that were placed by the builder and weren't installed correctly. As result both windows went warped. After checking numerous quotes Ecoline was the best price for triple glass windows I asked for. Great work quality product.

I want to share my experience regarding Ecoline Windows. When I requested a quote, they sent me a person with high knowledge and ease of conversation, the service was good at that time and I hired this company to change 17 windows and two patio doors. The price they gave me was excellent with ease of financing, the installation began two days ago by the LEO'S Team, really this team of people was excellent, they always followed the COVID protocols, they never put my family or them at risk. Kindness, friendliness, and a high degree of cleanliness, great standards of professionalism were what they gave us.

But what has surprised me the most in a good way is the follow-up from the first day to the last by the Quality team guided by Mrs. Polina Levitova, it has been impressive as is the final product, beautiful windows, and high doors quality, with a great installation.

I can say that I am very happy as well as my family for having chosen this company to do such a great job as it was all the windows and doors of our house. In these times it is difficult to see companies as responsible as Ecoline Windows.

We had windows installed on Friday. The installers were very caring and professional individuals. They did and excellent job and were very pleasant to deal with.

From start to finish our window install was great.

Working with Ecoline Windows was fast, easy and professional. From the first email contact to the measurement to the install, it was simple and easy.

This is our second set of windows and we will be using Ecoline Windows again next spring when we do another batch.

Recommended.