Ecoline Windows Winnipeg

Excellent service and great product. Great customer service and quote was given with great suggestions and options. I am very satisfied with their professionalism and job completed on given time frame. Will get their services for doors and other windows in near future. Highly recommend Ecoline windows. Thank you!

We had a few window places come to do estimates. we went with Ecoline for a few different reasons. They arrived and got right to work. Stayed the whole day with no breaks. Worked very hard and did a great job. Very pleased. Ivan did a great job! would hire them again and would highly recommend them and Ecoline windows.

We are happy and satisfied of our newly installed windows and doors. From consultation to installation, they are punctual, efficient and quick to reply to questions we have. Thank you so much Oleg's team, we highly recommend ecoline windows.

I can wholeheartedly recommend Ecoline Windows. When I called for a quote, they were very professional, courteous and answered all of my questions. The Manager came to my home, inspected the old window and gave clear and honest suggestions to upgrade my home project. The people who installed the window show pride in their work and made certain that I was happy and satisfied with the install. Everything went smoothly and the way they trimmed the window out, looks beautiful. Thank you Ecoline Windows!

One thing i like about their services is they always update you the status without me asking. For me, that speaks volume about their customer service. When installation came, they were on time and made sure everything was done accordingly. I highly recommend their services and products!

We had a great experience today! The installation team of Slava did a great job installing the windows fast and efficient. I love the products installed. We will definitely refer the company to our friends should they need window replacement.

Excellent quality product. We are so happy with our new windows. People from Ecoline are very professional and helpful. From sales to the installer we had a good experience. We will definitely recommend this company.

We are replaced all our windows. Had very good experience with Ecoline company. The contractors answered our questions. High recommendation.

Last week we had 23 windows installed by Eco Line. We were told they would arrive between 9-11. At 9 am 3 men showed up, Ernie, Ronie and Caye. They were very friendly and started working right away. They kept us in the loop as to what they were doing and why and were very careful to keep my house as clean as possible. Clean up was also very good. I would highly recommend Eco Line. We are now thinking of getting doors as well as window coverings

Rick and Patti

We used Ecoline Windows twice to install new windows in our home and we were pleased with their workmanship and service each time. They kept in touch after the initial meeting at our home to keep us updated on timelines for measurements and installations. We required a few service appointments after installation and their service technicians were professional, fast and helpful.

Great professionalism and communication dealing with Ecoline Windows! The renovation project from start to finish was well done and we are happy with our purchase. We would recommend this window installer.

The installer arrived on time.

With the necessary equipment and windows. I completed all the necessary tasks to reduce any damage to plants on exterior of area and moving artifacts in the interior of our home. Everything went smoothly and the installer vacuumed in the area where he worked.

Very efficient and very professional. After everything was done, everything looked great! Very happy w/ their services.

Outstanding product, service and after service!! Highly Recommend!

The company is top notch! They did such a fabulous job with the installation, they came when they said they would and the crew cleaned up after themselves. I didn't have to clean anything. I have had multiple compliments on both my window and the installation process. Great Job, Ecoline!

We had a concern about the window that was recently installed. Ecoline was really responsive, they provided us with some things to keep an eye out for and when we followed up sent someone out the next day. Every person we dealt with in the process was friendly, helpful, and knowledgeable.

After years of being disappointed in many contractors I was anticipating having to deal with the same after this job. I was pleasantly surprised at the work crew and the install. Everything was done to my standards without any Hassel. From start to finish they were professional, polite and careful. The site was cleaned up of all debris and they only left when we were satisfied. I now have a company I will recommend.

Vlad and crew were great to work with. They are very professional and efficient at their job. They did and excellent job replacing three of my windows, as well as replacing a rotted out frame. I highly recommend Ecoline to anyone looking to replace windows or doors.

Carlos and the team we dealt with were friendly, professional and upfront about costs and everything involved with the process. We will definitely return when we do the rest of our windows!

Eco line window did a great job on installation day. The crew was professional and very clean. I'm happy with my windows, the product is very good and the follow up calls throughout the process was very appreciated.

Great service from start to finish. Very pleased with our new patio doors.

We had windows and a patio door installed by Ecoline in Saskatoon and are extremely happy with the service; from the initial contact till the end of the install. On time, efficient and cleans up very nicely.

Window replacement measurements were scheduled quickly with reasonable competitive quote. Installation was done as scheduled, performed professionally and without any problems. Would call again and recommend.

Great service. On time and very efficient. Will use them again.

just had all our windows and doors replaced and I'm happy to say that they look great! The installers were very experienced and were able to show us the features for our new windows as they were completed and also cleaned up after themselves as best they could.

We had three windows installed by this company, the installation went very well, the window crew was professional, and the work in a timely matter, and did a good clean up after the job was done, they explained the cleaning and operation of the new window units.

I had several question I wanted to ask of the company, when I had made contact, no one got back to me with any follow up.

We just got our kitchen window replaced by Ecoline Windows. We are pleased with the installation job! The window is so much clearer than the old one!

Our windows were just installed. Ecoline's quote was among the lowest but the quality looks excellent. Communication was good and timely. The installers were courteous and very conscientious - we appreciated how they cleaned up thoroughly. Very satisfied.

I am Very satisfied the job well done to my house, nice people, explain how everything about the new windows they installed, clean as they go... highly recommended...

Very impressed with the work they’ve done for us over the years. We’ve had windows replaced 3 separate times through this company, and the work has been satisfactorily consistent through every job. Highly recommend.

Great looking windows and incredible installers.

The gentlemen were courteous polite and very professional.

Great job cleaning up behind themselves and we were very impressed.

Brad

Awesome service and communication. Great price and finished product. Definitely recommend to anyone!

Hi,

We had a window changed in our basement. The 2 gentleman that came were quick, efficient, professional and very good at their job. They did a great job. We are very pleased with the new window.

Great customer service! Installers arrived on time and were friendly. I would recommend this company 100%. I’ll be using them again for future projects.

Great free transferrable warranty on windows with Ecoline to new owner. Had a minor hardware issue 4 years after installation and service/fix was provided under warranty. Ended up ordering two more windows from the company.

I liked the job they do in replacing our window because they did a good job and explain everything to us.

I had Ecoline windows installed last December 2020 and I loved the windows and working with the company so much I went with them again this spring 2021 when I replaced another window in my sunroom. One this I really like is how well they communicate with their customers. They are always updating their customers with what is happening with your order/installation, which I really appreciated!

Just had 2 windows installed, they were on time, professional and friendly. The installer walked off everything with me and showed me his cleanup after. Very happy!

Very pleased with the service that was provided by Ecoline from start to finish. Big thank you to Oleg for explaining everything about the product and what we need to know, to Slava and the other guy (whom I didn't get his name sorry) for coming in on time and installing the windows and cleaning up afterwards. Super friendly and nothing but great feedback even from my whole family. Loving the windows. Highly recommended and will gladly do business with them in the future.

Alex was a great advisor, and gave me a really good price. This was top service.

Ecoline Windows is an excellent company. The customer service, sales staff and installation crew were exceptional. I appreciated dealing with a company that offered a quality product and professional service at a reasonable price. If you hire Ecoline Windows for your next installation you will be a very satisfied customer! 5/5!

This is my second time using EcoLine for window replacements. I still went ahead and got other quotes however EcoLine was very competitive and was impressed with Eli who came to provide me a quote. Knowledgeable and patient with my questions. The team who did the installations were very professional. They cleaned up inside and outside. Did an excellent job of installing including the trim I chose. Very impressed with the quality and looks of windows. I had a question for them. No one was there to answer so I left a message and they returned my call within 1/2 hour. Very polite. I’m one very happy customer!

Worst customer service ever had windows install in 2019 were install wrong they came back in 2020 reinstalled them and were supposed to come back and redo cladding around window and are still waiting for that to be done. Would highly recommend looking elsewhere for windows.

What a great job! We did have to wait several weeks longer than we were originally told for installation, but it was well worth the wait.

Installers were on time, fast, efficient, were very polite and courteous.

We had planned for a several hour appt, but they were done within a couple of hours. So impressed at how clean they left everything. Would definitely recommend.

We were fortunate to find a sale on when we started looking for windows. We ordered triple

Pane and the deal was for double pane price. The installers showed up early and work began. By the end of the first day of three the second floor was complete and the next two days would be the main floor and basement. The windows are fantastic. Enjoy being able to open part to clean easier. We found one window with a problem in the winter a couple of months later. We called and advised what was happening. They sent one of the foreman or lead hands in to check and he agreed. When the window was ready from the manufacturer they called and set up the appointment. From the moment we contacted this company they have given us exemplary service and kept us informed along the way. Covid slowed things down they let us know of a delay. I was never concerned and waited patiently. All of our windows are in perfect working order and we couldn’t be happier. The crew was great so we bought them lunch on their last day. They cleaned up better than we do and we appreciated that. Our neighbour did as well. We had to enter her yard and she said it was immaculate after they left. Thank you Ecoline. You will have our business again when we need to purchase more windows on our next property. Jen D

Ecoline Windows have been a nightmare. Five replacement windows too small so 3/4 inch gaps around windows just filled with silicone. We have consulted with a local contractor who tells us the many things Ecoline did wrong. Apparently they should have removed siding to install properly, leaving us with windows that will leak. One new window is warped, wrong size and not installed as per building permit instructions, so needs to be replaced and installed properly. Door replaced - bottom weather stripping has split and falling off within two months. It has been 5 months since install and they continue to be uncooperative and insist we pay the hold back before they will fix anything. They also say WE have to hire a home inspector to do a site visit and provide a report before they will do anything. We've contacted 3 home inspectors and sent photos, they say they don't need to do a site visit (we are rural) because the installation is obviously badly done. The latest is they are threatening to put a lien on the house if we don't pay the holdback. Pretty heavy handed for a $1,400 holdback. We cannot believe the nightmare this company is.

The only downside is that they took longer to get installed than we had hoped but this is the age of COVID! The windows are great, we are already noticing a difference in the warmth of our condo. The entire process from quote to install was extremely professional and helpful. We had gone to a number of different companies for quotes and while this was not the cheapest it was by far the most complete with the salesman making suggestions that have greatly enhanced the look and functionality of the windows. The installation went very well. They took their time to show us how the windows worked, they answered all the questions we had and did not leave until we were happy!

I have no reservations in recommending them.

I recently had Ecoline Windows replace windows in my 100 year old character home. (I had them do half last year, and the other half this year) I was very concerned about keeping the 'look' of the house and not damaging any of the original wood trim. The salesman was very knowledgeable and took his time to make sure that I was ordering exactly what I had in mind for the project. He clearly explained my options, as well as the pros and cons of the different products. They kept me updated on the project and installation through the covid delays. The installers were friendly, punctual, and left no mess behind. The office staff called regularly to make sure there were no issues.

I am beyond happy with their service. The end product is exactly what I wanted and the prices very reasonable. I would recommend them to anyone!

We had a positive experience with Ecoline (salesman, office staff and installers) from start to finish and are very pleased with our new living room window!

The installers arrived on time and did a good job installing the windows, they were professional and efficient.

The installers arrived on time, were very courteous and did an excellent installation of new window. They cleaned work area and all debris was picked up. All work was done in a very timely manner.

Great awesome service. Had windows installed last year. Vitaliy was very helpful and knowledgeable about the product. When it was time for the installation, the installers were fast, clean and professional. We were so pleased with the quality and service we invited Vitaliy to assist us in selecting an entry door. Looking forward to having the door installed this spring.

Thank you

In the past I had use Ecoline Windows, to install all my upper windows in the living room, dining room, and bedroom. There services were always professional and positive. I do appreciate their workmanship and their passion for providing quality services. In addition, due to Covid 19, and all the restrictions that were being implemented. They finally came in on December 15th, and installed 3 more windows in the basement, and the front door. The windows and door look great.

I am completely impressed with this company. They have been amazing to deal with from my initial inquiry, to the quoting process, to the finished job. They kept in constant contact as to what was happening with my order through production given the impact Covid has has on the manufacturing industry and renovation industry. The installers were extremely polite and professional never mind they did an incredible job! I highly recommend this company.

I have had all my windows replaced by Ecoline over 4 service calls in the past few years.

I am thoroughly impressed with the quality of work and professionalism.

Interior and exterior trim always fits perfectly and is sealed very well.

Shop around and compare build configuration and the trim stylings with other installers.

They ended up being cheaper than 4/5 quotes I was given by only 2-Pane generic window installation contractors.

My home was built in 1940, and I had a fair amount of rotted exterior trim and wood framing. The replaced all of it with new, quality framing and robust PVC and vinyl trim.

The build quality is top notch.

Our entire experience with econoline has been great one. Everyone from the company was very professional and helpful. I particularly enjoyed watching the window replacement, so fast and efficient. The window looks amazing, and we couldn't be happier with the whole experience.

Thanks econoline, for a job well done

David & Lori

We had a positive experience with Ecoline. From the selection process to the installation process. They were responsive to our questions and during installation, worked very efficiently. We had 27 Windows and 4 doors, and the work was done in just a couple of days. The installers work is very professional and they pay attention to the details. They took the time to review their work with me and allowed me the opportunitiy to spot for any difficiencies. During that process we found one window that need a little more caulking and the installer took care of it right away. The work completed and I'm comfortable knowing my investment with Ecoline paid off. This is a solid company to work with.

If you purchase windows from this company after reading this review, all I have to say is that you were warned.

Before I signed the contract with this company, I had “one” stipulation. I insisted the job completed by October 15th. I was assured this would be the case. Several times over the summer I contacted the company and was assured each time that the install would be done by that date. When they finally called to set an install date it, was set for the 15th Oct. When the installers showed up, I overheard some discussions prior to the work beginning. There seemed to be a problem but nothing was said to me. I was asked for the 60% payment, due prior to install, and was assured the install would be completed that day. Once installers had asked for and accepted payment, removed one window and partly removed several others, one of the installers approached me and informed me that they did not have the correct “jambs” to complete the job that day. The jambs they had were for 2X4 walls. I live in River Park South. There are no 2X4 walls for miles in any direction. How does a professional, measuring windows in the middle of River Park South, order 2X4 window jambs? How does a professional installer not know the windows in this area are 2X6 without removing a window or two? I was extremely upset but was then told by the installer that they would have the jambs installed and installation complete within a week. They offered to put the old window back in but the total damage to the windows was such that I agreed to let them continue. When the windows were in, the installers were adamant that they be paid the balance owing even though the install was not complete. Thinking the install would be complete in 7 day, I reluctantly paid the balance owing in good faith. As the installers were leaving, they told me I need to call the office to set up the completion date. When I called the office, I was told completion would be in 4 to 6 weeks.

I believe that the company sent the installers out knowing full well that they were not going to complete the work that day. The installers took payment and misled me about the completing the job that day. Only when they had done demolition to the point of no return, did they notify me of the issue. They then misled me again about the completion date to get their final payment.

They should have notified me of the issue prior to beginning the work. They did not because they knew I would cancel the project until the spring, if not completely.

Regarding the workmanship. There are many issues inside and out. Too Many to list in this limited review space

We are very pleased with the product, price, and especially the service we received from Ecoline. From the beginning of the process with Alex (sales), to the finance/admin staff and installation crew - we have had nothing but excellent customer service. Everyone was professional, friendly, and very easy to work with.

We only replaced one window at this time but if we had to replace any other window or door, we would definitely work with Ecoline again.

We ordered 5 new windows from Ecoline at the end of June. We had three quotes and our experience with Vasily was what sold us from the start. He was very knowledgeable and helpful. The price was far better than either of the other quotes we received. Although the windows were to be installed mid-September, with the trials of dealing in a COVID world the installation didn’t take place until the beginning of November. That was the only “hitch” in an otherwise positive experience.

The installation crew were very professional and did a wonderful job from start to finish. The windows are beautiful and the crew left our home in perfect condition - including vacuuming and removing all the debris from the installation.

We would absolutely recommend Ecoline to anyone looking to replace windows.

Excellent service, Installers are hard working migrants with always positive approach.

I would highly recommend them.

Ecoline gave very professional service from the original friendly, knowledgeable consultation to the efficient and expert installation. The product looks terrific.

I had a positive experience, from start to finish, with Ecoline Windows. Eli, Oleg and Alex were professional, efficient and knowledgeable. The quote was very competitive and the product is top-notch. We are enjoying our new windows and they have improved our home. I will definitely recommend Ecoline and will become a return customer. Thank you !

"It was nice meeting Oleg and his team they were fast, friendly and efficient. I am very happy with the work they have done specially my new windows I would recommend Ecoline to my friends. In fact I already have 2 friends that signed up with them. Thank you Oleg and your team. Pricing was reasonable and on our budget. Vitaliy was nice enough to explain their product and procedures. It was easy dealing with them.

I had most of the windows in my house replaced by Ecoline a few years ago and have been happy with the product. They provided a competitive quote and also gave me a discount as a return customer earlier this summer. They completed the installation this week. The gentlemen who did the installation were respectful of the pandemic guidelines (masks etc) and did a great job with the windows, complete with a thorough clean up. The windows look great.

My experience with Eco-Line was poor from day 1. The salesperson had no interest in providing me with information about what options I wanted. He was only interested in getting me to sign the contract. It took almost 3 months to get the window in Winnipeg and installed. During this time there were no updates from the company. Once it was to be installed the crew that showed up to do the installation was less than competent. This was a large picture window that must have weighed 600 lbs + and 4 guys were carrying it out of the trailer. They dropped it, not once but 2 times. They broke one of the panes in the window and damaged my stucco on the front of my home. I asked what was next and how the window would get repaired. The crew did not communicate in English very well so the installer said in broken English “call the office”. I asked them how payment would be handled, “Do I make it through the office or will they bill me?” Again all he said was “call the office”. When I called the Eco-line Winnipeg office, the gentleman who I spoke with on the phone asked me if pictures had been taken and if I had paid. I told him I did not think any picture were taken and that I was told to call the office. I was told he would send a lead installer back to take the pictures. When the lead installer arrived he came across my neighbour’s yard yelling at me, asking “Why you don't pay? Why you don't pay?” I felt intimidated and a little afraid what would happen so ended up paying in full right there. 2 months passed with no sign of a new window pane. Finally it arrived and the broken window was removed, these incompetent installers measured the window wrong and this new window was too small.This time the small window had to stay in and they filled the ends up with spray foam as a temporary seal from the weather. This window was ordered in April and we are now in September. Another fellow was sent out again with some cardboard to make a template of the opening. When the correct window did finally arrive it was cold and snowing. I had already installed custom blinds which the installer kept grabbing a hold of and they are now loose and hang crooked. In total I had to take 5 days off of work to wait for the crews to arrive and then do the work. I went for almost 6 months with no window coverings. I was intimidated and insulted by the installers. I was told all I would get compensated for was $150 which I would receive if I removed a negative review I had given Eco-Line. They were extorting me to remove the review and not make a BBB complaint as a condition. Well as you can see I am writing this review to warn everyone that this is not a professional nor competent company. Please do yourselves a favour if looking for new or replacement windows and go somewhere else.

We were extremely satisfied with our entire experience. Consultant (Adam Atamanchuk) was very knowledgeable, personable and professional. He was able to answer all our questions. The installation crew was very friendly and really knew their job. The actual installation went very smoothly and was finished with great results. We were very impressed with their tidiness and the way they took away all of the old materials. We were so pleased with this project that we have decided to have all the windows in our home replaced! I would recommend this company to anyone who is looking for a superior job.

With 2 doors and 14 windows replaced, I want to commend the sales and installation experience with Ecoline Windows in Edmonton. To start the handling of the sales process, Alexey, provide extreme customer focus, followed up in a timely manner, and further provided great post installation quality confirmation. The installation process occurred in tepid temperatures (December), Alexander and his team where efficient, qualified before doing, and went the extra step to provide a seamless experience. They were respectful of the house, keeping the dust and clean up to almost non existent on my part. Financially, provided almost a 20% difference from competitors with same delivery and time frame. Would definitely recommend reaching out to Alexey if in need of windows or doors.

We have hired Ecoline on three occasions over the past five years and have been very satisfied. Ecoline has gone beyond the scope of duty by assisting in replacement of blinds and returning the next day to change a lock. We will hire Ecoline again and have recommended them to friends and family.

Ecoline was a professional company from the start of our time with them. The salesperson came out and explained everything that we needed to know and answered all of our questions. The installation crew was on time, clean and quick. We would definitely recommend this company and use them again in the future.

I hate to give bad reviews, but I need to share my bad experiences with Ecoline Windows company. I had 7 windows installed in March this year, I and i am still dealing with the repairs. One of Windows was installed cracked and the installation team was trying to covered up until I found it, at that time. They demanded to be paid that day, but they never assured me how or when the repair would be done. They lied to me that they sent the repair order to the factory 3 month later, they booked a technical person in June and that person said that he didn’t have the parts when he finally showed up, i had waited for two hours pass the appointment time. Then he booked another appt, and one guy fixed the window. Unfortunately, I found another big window cracked on the casingof a different window at that time and the guy informed their company. Then they booked another Appt in mid of October. The same thing happend again, this company sent the same technician again and he came in the last 15 minutes of 2 hours Appt and told me that he was not able to repair it, because again he did not have the required parts, apparently, they DO NOT CARE about their customers' time and emotions. Even the silicones all cracked in just a few months. What quality are thier windows? How do you trust this company? There is a long way to go for 25 years warranty. I am not sure what is going to happen and how difficult it will be to repair my windows? I had a high hopes for this company because I have seen that there are so many good reviews online. I am extremely disappointed and frustrated with this company, and I will never recommend it to others. If you want to use this company, please think it again and again about my personal experience.

Quick professional service Installers were very polite and left no mess behind we were very pleased with the work.

I am very pleased with the work they did They arrived on time & got to work .

They worked hard & did an excellent job . I am very pleased with how it all went

& I love my new windows & doors, house is nice & warm drafts are gone .

EXCELLENT!!!

Experience was good, customer service was nice, only I felt rushed to choose a door and quickly did, but eventually asked to change that rushed decision over a month and a half before installation and they did not allow it. So make sure you choose your products carefully and confidently.

Installers were prompt and professional. Pleased with installation. Company's communication was very good from start to finish.

Very happy with the services provided by Ecoline Windows. They were reliable, efficient and did a great job installing my window and door. I would recommend them for your next project.

Good Communication, excellent installers

Would recommend

From the initial consultation to the instillation the staff was professional, provided good advice to make the project a success.I would recommend this company got it excellent work.

We received fabulous service from Ecoline......from Sales Representative Alex to the installers of our decorative front glass door / side window unit replacement. We were kept regularly informed of order status, production status and installation date.

The quality of the replacement unit is superior. We would definitely order further products from Ecoline in the future.

Ecoline replaced our two bay windows last year. Had them back recently to do the remaining windows (dining room, kitchen, two small bedrooms) and was just as impressed with how efficient the workers are. Window quality looks just as good. Thanks.

Great bunch of guys knowledgeable and professional. Always a breath of fresh air with trades now adays.

Great team of workers to install our large living room window. First time using this company - we would definitely recommend them. In under 90 minutes all the work was done - from removal of the old window to the clean up afterwards. One problem occurred - the insulating foam surrounding the window continued to expand after they left. The next day - for 90 minutes- more work was done to clean this up around the frame - by the project coordinator. We were compensated for the time and the small spots that need a paint refresher on the outside of the house. Overall a great experience with good customer service. We love our new window.

Our second time choosing Ecoline as we have been continually impressed with our first purchase 5 years ago. We had our entire main floor windows replaced at that time (8 total) and they have held up wonderfully. We had no question to choose them again when needing to replace a basement window. The service was excellent from the first sales meeting to the installers whom were very friendly, efficient and left no trace behind other than a beautiful new window. Will definitely choose them again should the need arise!

I’m very happy with the sales process (pricing and demeanour of salesperson) and coordination of the project. However, the installers were over an hour late (after the 2 hour arrival period) with no notice, they left without letting me know to confirm everything was done (I asked them to look at a previously installed window that was drafty) and they left some items behind. Because I’m happy with the actual windows and majority of the process I gave the score above.

Great customer service and quality product. Installers very professional and polite.

DO NOT USE ECOLINE WINDOWS! They are inexperienced and have vastly inferior products. We have started the process to sue this company as we had problems from day one of installation and they have been avoiding us ever since New replacement parts have been "on order" for 9 months. This company also does not have an actual office in Regina as they're a total scam. We will be suing them for complete reimbursement as well as more for damage to our house They lied about their product quality and their installers are completely incompetent. If you try to call them, they avoid you at all costs and have their receptionist dodge your questions and refuse to put you through to your representative.

Zero stars. Avoid at all costs. We have also filed a full complaint with the Better Business Bureau, which they have avoided as well. DO NOT USE THIS COMPANY!

In response to the company's reply to my post below... This is what you've been saying for 9 months. We have complained about the quality of your installation and the windows in general since the FIRST DAY THAT THEY WERE INSTALLED! You are avoiding our complaint and the legal system will take care of this if we are not given a full refund.

Ecoline Windows did an amazing job with our 4 basement windows- this included the entire frame. It looks professional and clean. The install team was fast, competent, and checked with us on each aspect that needed clarification. No guesses. Very little was left to tidy up.

Definitely recommend.

I'm super happy with my windows. The service is awesome. Sales person was great, explained everything easy to follow. The price was really good. I has 10 windows done and they done them all in one day it was great. I didn't have to wait for them to come back the next day it was all done. The install is great no leaks no air getting out or in very happy about that. I would refer Ecoline Windows to who ever I know thank you very much for your services.

From the original quotation to window install the where excellent professional company.

The quality of the windows where excellent when compared to the company who supplied

my previous windows.

Highly recommend this company.

Ecoline was professional throughout the entire process. From the quote to window installation I was updated by emails and phone calls on the progress of the window build to the exact time the installers would be at my home.

I found Ecoline to be friendly, courteous and caring people who do business the way it should be done.

Choose Ecoline as they specialize in replacement windows.

Pricing and service were very good and installation was done quickly and efficiently.

Would recommend to others.

This company is highly recommended. The people I deal with like the costumer rep, salesman and installer are all very professional. They are very courteous. They did their job excellently. Thank you to this wonderful people.

I was told about Ecoline by friend. So I call the company sales representative came to my house explain the product, great product knowledgeable sales man.

Waited reasonable time for windows installation, (Customer Service keep me informed on windows during waiting time), window installers did a excellent job, clean up after, job was done in a timely manner, I will recommend Ecoline to people I know who need the Service and will continue to as I have other windows to replace.

THANK YOU Ecoline, great produce, great job.

This was a great experience overall. We were impressed with the sales rep who was very courteous and knowledgeable. The installation team that showed up was excellent. They were very friendly, knowledgeable and able to answer any of our questions. Despite the cold outside temperatures, the team was meticulous to ensure that everything was plumb, level and square. The final job looks excellent inside and out.

We did encounter a delay between ordering and final installation, however the wait was worth it.

Overall Great experience. From the first appointment to the final installation. All involved at every step were true to their word. No surprises, no disappointments. All this, along with a fantastic quote. Thanks for a great job. looking forward to the next project.

P.S. communication through entire process was appreciated.

Dealing with Ecoline was great until the install. The salesmen/project manager and scheduling personnel were all professional, knowledgeable and led me to believe that they were capable of my window renovation. I was told that my windows were on rush and they would be installed in September, project started well over a month later in November. During our measurement we were told we would be able to use all of our blinds, which was incorrect, when the install was finally complete all of the windows were 1” or more bigger than the old ones forcing us to buy new blinds.

Fast forward to install they sent out an install team that where not all physically capable of installing windows leading them to stop work for the day after completing one window and a new team had to come back the next day. Being it was a two day install and they were already down a day, they seemed to be very rushed on the rest of the project leaving many mistakes like:

-Covering right over an electrical outlet with their casing

-Leaving my subfloor completely exposed to the elements under a sliding door

-Stickers left on windows

-Globs of caulking and spray foam left on countertops/flooring/furniture/carpet

-Paint on the window frames

-Missing interior casing

When the installers came, I told them I have two dogs and asked if they can do their very best to keep the yard cleaned of all debris. They took majority of the big stuff, anything small they left. I spent hours cleaning up tubes of caulking, nails, staples, wood, old window debris and cigarette butts left from their installers. When getting new windows installed by professionals you should not have to take an additional day off work to clean up after them.

When calling customer service to deal with these issues, I averaged 1 to 2 calls a week to get appointments scheduled and items fixed. After I spent $14,000 with Ecoline, they offered me a very insulting $50 rebate for me having to clean up after them. One week before Christmas the customer service representative said “if it makes you feel better the installer was fired.” I wanted compensation for doing the installers clean up job, it did not make me feel better knowing this installer lost his job right before Christmas.

The install from start to finish took over 2 months to complete. Not including the 2 day install, I have had to book off 3 extra days for them to come back and fix their mistakes. I would not recommend anyone to use ecoline.

This is the second time we've had our windows done by Ecoline as we're replacing in stages. Found the sales staff and installation staff very knowledgeable and efficient. Work completed in a timely manner and we're really pleased with the results. Installation staff made sure we were aware of all features and did a great job cleaning up after. Will use them for our last stage of 'windows' in the house.

I had issues with condensation build up (turning into ice) on two of my older windows from a renovation - so I was in need of window replacements. I had a few companies come to provide estimates for windows but the reason why I went with Ecoline was because of the time the salesperson took to educate me about their products. I am very happy with their windows and now there is no condensation issues.

Job well done. Very pleased with the service installation and the end result having windows I can enjoy.

I required one window to be installed which made it difficult to find a company willing to do that. Ecoline sent a representative who provided a quote and installation time frame which they adhered to. Fast friendly service. The product is great. Would highly recommend. The cost was reasonable as well.

I shopped around for windows this past spring. I called 3 companies and all three were very similar in pricing. The reason I decided to go with Ecoline Windows was because their salesperson was very experienced (I believe he was even an installer at one time). He knew the product very well, he followed up on his call. The other companies just dropped a quote and were never heard from again. That was okay as I felt most comfortable with Sergey. Once we agreed to use Ecoline, the follow up from Eric was great, always pleasant and follow up with an email after the call. The day of installation - they arrived as scheduled. They had a crew of 3 and finished with 4 guys. These guys meant business, they showed up to work and they didn't stop for coffee or lunch. They hardly chit chatted other than what they were working on. The post installation follow up has also been great. They have called a couple of times to make sure we are happy with the windows and installation. Would definitely recommend.

The windows are more than I expected. I have received compliments from all my friends and they have asked what company I bought them from. My answer -- Remember the brochure delivered in the mail from Ecoline? Right from the salesman to the guy who did the measurements to the installers I couldn't have asked for more professional workers ! I had things explained for each step. What a great experience and what a great company. I have and will continue to recommend Ecoline for window & door replacements.

We had 2 windows replaced by Ecoline Windows in Sept. 2018 & were very impressed by the serviceman Alex who knew exactly how to fix the problem. The one window was a special order with the oak wood trim jam extension. Alex fixed the tight blind problem to perfection.

Sales Rep Alex was awesome brought to my attention things I did not know they could do ie: vinyl window trim with the frames. Work Crew was very polite, friendly and never late for the job. Our house was left clean and tidy every day after they left. I would highly recommend them 100%

Jan

I needed to replace 7 windows in my home which can be an overwhelming task. So many window companies to choose from and then there is the material that the window is made of and then there is the style, colour etc. I finally chose Ecoline and I am so grateful to their sales representative, Sergey. He explained in great detail the construction of the window and the pros and cons of what I was looking for. The price was reasonable and in line with other competitors. The window installers were great. Petro was very efficient and knew his trade. No time wasted to install the windows. Everything was cleaned up after the install of the windows. Since the install of the windows I am finding less street noise filtering into the house, the air conditioner is not coming on as much which means I am very happy with the windows I chose. The test will come this winter and I will keep you posted whether the windows meet my expectations.

We had a great experience with Ecoline from start to finish when we needed windows for our 4 season sunroom. The estimate was professional and accurate. The installation went very smoothly and they cleaned up all materials after they were done. I would definitely use them again when we need new windows.

As I was in the market in replacing a few windows, I was a bit overwhelmed on how many window companies there is. My process began with searching online reviews of the various companies. I chose 3 who I felt were rated the best with Ecoline being one of them. Of the 3, Ecoline windows offered me the most impressive presentation at my home. Their salesperson, Iurii, was very knowledgeable and included a sample window to explain the construction and quality of materials used in constructing their windows. I was very impressed. The pricing was very competitive compared to others. When the windows arrived the installers were quick, cleaned everything up, and took the time to go over installing the screens, locking mechanisms etc.

To summarize I chose Ecoline because of the sales presentation, quality of window and finally the price. Very happy and would not hesitate to recommend to my friends.

Ecoline is superb at collecting your payment once the installation is completed. Getting things repaired is another story.

We had 8 windows replaced first week of April 2018. After a week, we noticed a crack in one of the windows and we promptly reported it to Ecoline on April 16. They promised it will be completed in 4 weeks considering that it still has to be re-manufactured and shipped. It has been 5 weeks now and every time we follow it up, all they say is they will check shipping status without giving information if the manufacturing was even completed. I think they are lying, more than a week and the train has not arrived yet??? Perhaps they haven't even started the manufacturing and they consider it not urgent since we have already paid.

Don't trust this company. Very greedy! I am considering filing a complaint with the Manitoba Consumer Protection Office.

This is in reply to Ecoline's response:

It has been more than 6 weeks now since we last notified Ecoline about the cracked window, and still their response is always once the shipment has arrived they will contact us. They are in this business for a very long time, they should be able to tell us the exact date when the train will arrive ... I am tired of always hearing from them ....next week, next week ... maybe they meant next week of next year? What a way to treat your customer!!!

I don't recommend this company at all.

They did amazing job with installation, they cleaned up, and have a amazing product, would definitely use them again.

I shopped around and got 4 quotes from different companies to get two windows installed in my kitchen. Ecoline had great reviews online which is why they were one of my choices. The reviews held true, as they were the least expensive quote but also had great service. Install was very quick and everyone was a pleasure to deal with.

We chose Ecoline due to their competitive rates and the very personable representative who came to our home. He was able to answer all our questions, show us products and made us feel good about choosing Ecoline.

We had our windows (4 sets of 4 bow windows) installed ahead of schedule all done in one day. The installers were professional and did a great job. The windows look great!

I've used Eco Line Windows before and I have always been a happy customer. The salespeople are very nice and knowledgeable. The install crew is very hard working and professional. I would recommend Eco Line windows. Hassle Free!

Very competitive price, the sales offers professional information about products. Finished 3 windows and 1 patio door installation in just one day. They also helped to seal the little leaking of existing patio door in dinning room for free.

Chose ecoline because they had no really negative reviews, had a brutal experience with one of the "top" heavily advertised companies so peer review mattered.

The experience was prompt and professional from the first call to install. Price was reasonable, and so far I am extremely happy with the product and service.

Ecoline was 1 of 4 quotes provided for our window replacement on our house. They were extremely fast to respond to a request for a quote and came at a time that was convenient for me. They were by far the best price I received and assured me that they could provide wide enough casings to cover any damage to plaster walls from removal. They arrived on time for installation and were quick and efficient to get the job done. The inside and outside of my house looked like new when they were finished and we are extremely pleased with the new windows, and beautiful casings!

Great service from start to go finish. They were on time and finished the job with no mess at all!