We specialize in replacement windows for the residential market and work directly with homeowners. We take care of supplying and installing the windows. We specialize in both full-frame and retrofit replacement. We specialize in energy efficient vinyl windows and patio doors. Our Mission is to Improve Your Home!
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Ecoline is superb at collecting your payment once the installation is completed. Getting things repaired is another story.
We had 8 windows replaced first week of April 2018. After a week, we noticed a crack in one of the windows and we promptly reported it to Ecoline on April 16. They promised it will be completed in 4 weeks considering that it still has to be re-manufactured and shipped. It has been 5 weeks now and every time we follow it up, all they say is they will check shipping status without giving information if the manufacturing was even completed. I think they are lying, more than a week and the train has not arrived yet??? Perhaps they haven't even started the manufacturing and they consider it not urgent since we have already paid.
Don't trust this company. Very greedy! I am considering filing a complaint with the Manitoba Consumer Protection Office.
This is in reply to Ecoline's response:
It has been more than 6 weeks now since we last notified Ecoline about the cracked window, and still their response is always once the shipment has arrived they will contact us. They are in this business for a very long time, they should be able to tell us the exact date when the train will arrive ... I am tired of always hearing from them ....next week, next week ... maybe they meant next week of next year? What a way to treat your customer!!!
I don't recommend this company at all.
Hello Bobby, thank you very much for your feedback. Your windows are under warranty with us, we have ordered a new sealed unit for you, as soon as it arrives to our warehouse, we will call you right away to schedule for a service appointment and we will replace this sealed unit free of charge, not even a labour cost, sorry for the inconvenience but please be aware that Canadian Pacific Rail was on strike. Which caused delays with your order.
They did amazing job with installation, they cleaned up, and have a amazing product, would definitely use them again.
Thank you Eli for your positive feedback, Enjoy your new windows and please keep in mind we also offer a referral incentive if you decide to recommend us to any friends of neighbours.
I shopped around and got 4 quotes from different companies to get two windows installed in my kitchen. Ecoline had great reviews online which is why they were one of my choices. The reviews held true, as they were the least expensive quote but also had great service. Install was very quick and everyone was a pleasure to deal with.
Hello Stephanie, thank you very much for such a great review about Ecoline Windows. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows, and thank you again.
We chose Ecoline due to their competitive rates and the very personable representative who came to our home. He was able to answer all our questions, show us products and made us feel good about choosing Ecoline.
We had our windows (4 sets of 4 bow windows) installed ahead of schedule all done in one day. The installers were professional and did a great job. The windows look great!
Thanks Sarah. We're glad you were satisfied with the replacement. Please contact us if you have any questions about your new windows.
I've used Eco Line Windows before and I have always been a happy customer. The salespeople are very nice and knowledgeable. The install crew is very hard working and professional. I would recommend Eco Line windows. Hassle Free!
Hello Ken,
Thank you for your positive feedback. At Ecoline Windows we strive to be very efficient from start to finish when dealing with the project. Please remember, we are always a phone call away if you have any questions or concerns.
We are certain that you will be enjoying your newly installed windows for years to come.
Very competitive price, the sales offers professional information about products. Finished 3 windows and 1 patio door installation in just one day. They also helped to seal the little leaking of existing patio door in dinning room for free.
Hello Chuan,
Thank you very much for such a great review about Ecoline Windows. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time. Enjoy your new windows and the patio door. Please keep in mind also, we do offer a referral incentive if you choose to recommend Ecoline to friends or neighbours.
Chose ecoline because they had no really negative reviews, had a brutal experience with one of the "top" heavily advertised companies so peer review mattered.
The experience was prompt and professional from the first call to install. Price was reasonable, and so far I am extremely happy with the product and service.
Thanks for your positive review Chris. We're glad you enjoyed replacing your window with Ecoline. Please don't hesitate to contact us if you have any questions or concerns in the future. Keep in mind, we do also offer a referral incentive in the event you decide to recommend us to friends or neighbours.
Ecoline was 1 of 4 quotes provided for our window replacement on our house. They were extremely fast to respond to a request for a quote and came at a time that was convenient for me. They were by far the best price I received and assured me that they could provide wide enough casings to cover any damage to plaster walls from removal. They arrived on time for installation and were quick and efficient to get the job done. The inside and outside of my house looked like new when they were finished and we are extremely pleased with the new windows, and beautiful casings!
Hello Tara,
Thank you very much for such a great review about Ecoline Windows. We always strive to deliver the best possible product and service while maintaining competitive prices at the same time.
Enjoy your new windows, and thank you again.
Our living room and dining room required replacement. Friends of our recommended we contact EcoLine windows for a quote. We did and received a quote and estimated delivery time. We decided to go with EcoLine and gave them the order. When the windows arrived they installed them promptly, cleaning up the debris before they left. Would definitely recommend this company to everyone.
Thank you Kris, We're glad you were satisfied with the replacement process and how the crew handled the post-installation clean up.
Ecoline Windows Winnipeg has a TrustScore™ of 3.8. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 186 |
Approved | 1 | 186 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2/5 | 4.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | N/A |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2010 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We specialize in replacement windows for the residential market and work directly with homeowners. We take care of supplying and installing the windows. We specialize in both full-frame and retrofit replacement. We specialize in energy efficient vinyl windows and patio doors. Our Mission is to Improve Your Home!
Main contact(s) | Spencer Black |
Alternate Phone Numbers | 866-644-6418 |
Affiliations or other locations: |
Ecoline Windows and Doors Calgary / Calgary (Rated 4.6 / 5) Ecoline Windows and Doors Edmonton / Edmonton (Rated 4.8 / 5) |
Listed with TrustedPros since: | 2010 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 25-Year Limited Warranty on White Vinyl Frame and Vinyl Sash Members 15-Year Limited Warranty on Painted Windows 25-Year Limited Warranty on Insulating Glass Fully Transferable at No Charge 25-Year Limited Warranty on Hardware Non-Prorated |
Accepts credit cards | Yes |
Year established | 2001 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Business does not require a trade license |
Insurance information | Contact Ecoline Windows Winnipeg to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.