New Home and Multi family construction. Design / Build Services.
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I used Elevation Homes in my new home build. I live on a pond and Chris recommended an engineering report which is optional but was so hugely important. The reports said that my house needed to be piled as the soil under my property was partially fill. I have been in my house now 10 years and every door closes properly and there is not one crack in the walls. Thankfully we had our house piled. One of our neighbours did not get the report and they had to underpin the house after the fact. I think if I remember right it cost them over $100k.
Its things like this that Elevation homes catches to make sure the house is well built. Our neighbours house burned down and I recommended they rebuild with Elevation homes. I watched the house go up and its 10x as well built a house as the last one. Being a walkout, when they tore down the old building they found the whole lower back wall of the previous house was rotted away. Water was getting in there and in several more years their house woukd have started collapsing. I saw how Elevation homes framer built this area the second time and used properly treated wood. This is a far superior build than the 1st house. I also noticed Elevation homes used more 2# spray foam under the master bedroom over the garage than they needed to but Chris wanted to make sure they had a warm room. The previous house HAD NO SPRAY FOAM!
What I notice about Elevation Homes is they seem to use top quality materials. Chris will not put in junk and and the quality will always be there especially where you do not see...behind the drywall where it is important.
Like recommending my neighbour to build with Elevation, I highly recommend them for your build. Chris is extremely easy to work. I also get the sense that Chris will build an exceptional home and his bottom line is not his goal. His goal is to have his client in a home they love, one that is built well above code. Build with Elevation homes and you will not be disappointed.
I am SO grateful to Chris and his team at Elevation. I was devastated at the amount of flood damage to my home and daunted at the amount of repairs required. Elevation worked and mediated with my insurance on my behalf and did the insurance repair and completed renovations of my full home.
From the start, they were able to assist with everything from the initial claim to the end product - explaining everything to me so that I was informed and confident through the full process. Further, they even repaired items that were not to code from the original build prior to my purchasing the home.
I felt well taken care of, exceptionally pleased with the quality of workmanship, accountability and respect to my budget.
I love my ‘new’ home now!
There were a number of mistakes made during the build that were never rectified. For example: The front gate wouldn't close properly. I pointed out the problem with the gate immediately. Chris blamed that on the weather. This problem was never addressed. After all, it wasn't the builders' fault.
After I took possession of the house, I found out that the house inspection was never completed. I asked Security Codes to please provide it. The inspector came into the home and denied approval based on a few minor issues. Elevation Homes & Design blamed the inspector. They denied that these minor issues were wrong. It was the inspector who didn't know his job.
I hired a landscaper to do the yard. I was informed that the grade in the back yard was done incorrectly. He had to put in extra hours and extra dirt to bring it up to standard. The town gave me permission to leave the yard as is, due to the difficulty and expense it would be to redo it, only because of the work that the landscaper put in to correct the builders' mistakes.
My house is less than 3 years old. I have already had to fix a number of plumbing issues: one that resulted in a flood that cost my home insurer money and disrupted my tenants for a few days. A connection in the pipes from the bathroom sink broke due to substandard material. Then the upstairs tub faucets seized up and had to be replaced. The grout around the sink upstairs had worn out and I had to replace that. One window - the inside pane - has mysteriously cracked. No known reason by anyone present at the time. This is after only 2 years of normal wear and tear. A brand new house. Everything new.
Because I have tenants, I knew I would need to paint more often than average. I hired a professional to repaint the downstairs suite. I was glad to do this because I had not been happy with the original paint job. The painter informed me that the suite had not been fully painted in the past. It was only the primer coat that had been on. No final coat had been applied.
My experience with this builder has left me with this lesson: if you want to use this builder, you will need to be on top of them. I was not in the position to babysit. The result of the Slave Lake wildfires in 2011 and the lengthy time it took to rebuild my home forced me to live in the city. I now live in a house that is around 50 years old. I rent out my brand new 2 year old house. I am much happier with my old house. It has not given me any problems in the past 4 years and yet my new house has given me more than enough in only the 2.5 years I've had it!
All the above issues were found to be not a fault by the Warranty Company. No Warranty issues were mandated to us from the Warranty Company. Inspectors were never blamed for any discrepancy and work only proceeded once the Municipal Inspections were done and passed as per Alberta Building Codes.
Gate was Frost Heave and explained. 1 post by house (warmer by foundation) one not by house.
Your yard was graded with the Town of Slave Lake Inspector on site and graded to his on site recommendations. Your rear neighbor had their fence with a raised garden in your yard for past decade or more. We pointed this out to you and that is where your grade issues arose from. City Inspector can confirm this.
Water into your home was due to the removal of ALL exterior rain leaders so water drained against foundation. Grade was also not maintained as per Homowner responsibilities and Home Warranty documents. I have pictures of rain leaders removed and negative grade to home after 1st winter. I can submit these to this site with home owners permission and removed rain leaders and negative grade are clearly visible. Water must have a way to move away from a foundation.(grade settles on new homes)
Sinks are not grouted in. We use silicone.
Plumbing connections break when hit. I imagine the renter pushed a basket or something hard enough under the sink to break a joint.
Faucets do not all seize up. If water is hard the cartridge can calcify but rarely in 2 years. You do not replace a faucet. Only the cartridge.
Inside pane cracking. This was brought to the manufacturers attention (Jeld Wen). Deemed damage.. probably renter.
The house was painted. We do not get occupancy Certificate with Primer only nor will Home Warranty inspector pass if only a Primer. The painter was incorrect.
Elevation Homes has built many homes over the years and we stand by our work. We work to rectify issues (homes have many parts and issues can arise) with home owners to their and the Warranty Companies satisfaction.
This homeowner was directed to the Warranty Company as we felt we could not explain or correct any work to their satisfaction. We were not asked by the Warranty Company to deal with any of the above issues. Photos were submitted to the Warranty Company.
Absolutely adore my home renovation. Chris Jackson Is a Co owner of elevation home and oversaw the project.
Chris management of this project made all the difference. He knows what he's doing and the trades he has working for him are respectful and have very good workmanship. Thanks to Chris and elevation homes I have a fantastic kitchen of beyond my dreams.
The only downside is it did take longer than expected. But the quality of the work overrides that in my opinion.
Elevation Homes and Design Ltd has a TrustScore™ of 1.7. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 5 |
Approved | 0 | 4 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 3.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 1 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Elevation Homes and Design Ltd has received complaints from their suppliers and/or creditors
Complaint: I submitted an invoice in October for cleaning and window cleaning we did at the end of September for a home he built. It s now January after countless emails/texts/calls Chris has not responded or sent a cheque or etransfer.
Being a small company I can t afford to not be paid.
Lesson learned on taking business on from a small home builder
New Home and Multi family construction. Design / Build Services.
Main contact(s) | Chris Jackson |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | New Home Construction with National Home Warranty Program. |
Accepts credit cards | No |
Year established | 2001 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact Elevation Homes and Design Ltd to request licensing info. |
Insurance information | Contact Elevation Homes and Design Ltd to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.