There were a number of mistakes made during the build that were never rectified. For example: The front gate wouldn't close properly. I pointed out the problem with the gate immediately. Chris blamed that on the weather. This problem was never addressed. After all, it wasn't the builders' fault.
After I took possession of the house, I found out that the house inspection was never completed. I asked Security Codes to please provide it. The inspector came into the home and denied approval based on a few minor issues. Elevation Homes & Design blamed the inspector. They denied that these minor issues were wrong. It was the inspector who didn't know his job.
I hired a landscaper to do the yard. I was informed that the grade in the back yard was done incorrectly. He had to put in extra hours and extra dirt to bring it up to standard. The town gave me permission to leave the yard as is, due to the difficulty and expense it would be to redo it, only because of the work that the landscaper put in to correct the builders' mistakes.
My house is less than 3 years old. I have already had to fix a number of plumbing issues: one that resulted in a flood that cost my home insurer money and disrupted my tenants for a few days. A connection in the pipes from the bathroom sink broke due to substandard material. Then the upstairs tub faucets seized up and had to be replaced. The grout around the sink upstairs had worn out and I had to replace that. One window - the inside pane - has mysteriously cracked. No known reason by anyone present at the time. This is after only 2 years of normal wear and tear. A brand new house. Everything new.
Because I have tenants, I knew I would need to paint more often than average. I hired a professional to repaint the downstairs suite. I was glad to do this because I had not been happy with the original paint job. The painter informed me that the suite had not been fully painted in the past. It was only the primer coat that had been on. No final coat had been applied.
My experience with this builder has left me with this lesson: if you want to use this builder, you will need to be on top of them. I was not in the position to babysit. The result of the Slave Lake wildfires in 2011 and the lengthy time it took to rebuild my home forced me to live in the city. I now live in a house that is around 50 years old. I rent out my brand new 2 year old house. I am much happier with my old house. It has not given me any problems in the past 4 years and yet my new house has given me more than enough in only the 2.5 years I've had it!