BEST WAY TO CONTACT US BY EMAIL The Elite Building & Construction team works directly with the homeowner to ensure that every construction detail of a project exemplifies elegance. We are dedicated to ensuring your project exceeds expectations, leaving no stone unturned in our mission to transform your home. The team at Elite Building brings toge read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
I heard from some other contractors that these guys had a lot of turnover so that must be why the other reviews are good. Mazin actually told me that he can't afford to repair the shoddy work and that I would actually have to pay him to fix crooked drywall.
These guys turned out to be the classic discount contractors that everyone is worried about. It wasn’t the price though maybe it should have been a warning - they came in $20k under the next closest bid. The quality of work just wasn’t there. Mazin and Karl would repeatedly say they would make it right, but the last message from them they were coming back to fix the damage that Mazin himself, but 3 weeks later they won’t answer messages or even acknowledge the damage they did on their last visit (which was actually to repair a tile they broke when they attempted to straighten out some of the crooked framing). I’ve now done the work myself on that part.
The finishing quality is poor, lots of drywall issues, the trim doesn’t line up in the corners (they didn’t even miter it), the floor isn’t level, the door isn’t square, corners aren't square, and walls aren’t plumb. They left my roof open for 2 weeks which allowed water to damage the ceiling on my main floor. Plumbing wasn't to code (they were apparently mistaken that the inspector even signed off, or they mislead me there) and I paid to have it fixed out of my pocket.
Their plumber cut a floor joist and they had to get an engineer to assess the damage and prescribe a correction, and hopefully the fix was done better than the rest of the work done here.
Mazin gave me back $1000 for a pretty poor tile job that was priced into the quote at $5000, so that’s nice, but he wanted me to pay him that back to address any of the other issues. Even after making fun of the tile job himself.
All in all, you should avoid these guys unless your project needs discount work on a house you’re flipping. Definitely no big jobs as they went more than a month over on an already generously allotted 2 months for a 5x10 bathroom.
---
To update in response to Mazin's work:
There was no attempt to get this project done on time. There were often weeks without workers here, while they left the place a mess (which Mazin and Karl acknowledge is unacceptable).
You created a dormer out of my roof and left it open for 2 weeks. TWICE I had to climb on my roof to put the tarp back that had blown off. Mazin said he was unavailable to help and Karl showed up in flip flops and smelled like beer.
My framing is literally not square or plumb. There is no exageration. The poor framing work is likely what lead to the issues with the tile.
As you can see from Mazin's responses, nothing is ever their fault. Even though they built an entirely newly framed room and had total control over everything.
The work done by these guys was clearly not to code and not to the specifications in the drawings. My crooked ceiling and sign off that they had to get from an engineer on the structural integrity issues they caused is proof, as is the additional work that I was required to do as part of the main floor bathroom job (that Mazin is bitter he lost out on due to the poor work quality upstairs).
These guys just don't stand behind their work which is unfortunate. They were seemingly nice guys but after the quality of work and refusal to correct issues, the only thing to conclude is that they just tell you want you want to hear and get angry when you question why there is shoddy workmanship.
Hi Kevin,
I would like to start off by saying We strive to do any projects with any budget our clients might have and we ALWAYS get it done on time & on Budget. Our original quote was much higher and after going back and forth with you we were able to reduce the price by using lower costs on product to meet your budget.
We created a dormer out of your roof and while the roof was removed it was fully tarped however a tarp isn t fully waterproof. Unfortunately we had a massive storm what we had zero control over. The damage you talked about was on a main floor bathroom ceiling was demolished for the second bathroom renovation. We would of repaired it but you had said not to due to the new bathroom downstairs going in.
As for the framing which we already discussed when new framing meeting older framing there will be some minor unevenness. The framing, plumbing, electrical and HVAC was all done by licensed contractors. Engineer, ESA & the city of Hamilton building department have reviewed inspected & approved all the work. (Contact me if you want all the backup) Please contact the city of Hamilton regarding your permit as the permit is fully closed and passed)
With all due respect Kevin, your comments are exaggerated. We have attended to all the deficiency items. I am sorry that you did not like Rustic Non straight edge the tiles that you supplied it has nothing to do with workmanship and I have walked you through this on site where I provided back $1000 Just to make you happy.
We finished the job on Nov 26. We sent crews out for repairs several times to keep you happy and after each visit before we left you said you were happy and then a week or two later you would complain again about something else and we would accommodated you and came back again. Some Items were not related to us, but still did it. The last time on site was March 3
Lastly, the reason why we stopped replying to your texts is because you got aggressive, especially passive aggressive and rude. I understand things can get frustrating but no one deserves that kind of treatment.
At the end of the day we built you a new dormer with a full bathroom for 20k less than any other contractor can and increased your home value by over 100k. We stand by our work and I truly believe there is nothing more we could do to make you happy.
Complete renovation top to bottom interior. complete gut job and done so professionally and in 9 months! this was no easy task. Elite did it so well. My house was a group home before 4600 sq feet and converted to four and a half executive apartments. you have to hire this team. great people to work with!
Elite Building & Construction has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Hamilton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 5 |
Approved | 0 | 2 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 3.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2011 |
Member of TrustedPros Since | 2020 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Architectural Design, Carpentry, Design Build, Flooring, General Contracting, Handyman Services, Interior Design, Siding, Basement Lowering, Bathroom Renovations, Cabinetry and Millwork, Countertops, Demolition Work, Electrical, Excavation Services, Floor Heating, Floor Refinishing, Framing, Heating & Air Conditioning, Home Additions, Home Construction, Home Restoration, Insulation, Painting, Plastering, Plumbing, Roofing, Shed Construction, Structural Engineering, Stucco, Tiling, Waterproofing, Windows and Doors
BEST WAY TO CONTACT US BY EMAIL
The Elite Building & Construction team works directly with the homeowner to ensure that every construction detail of a project exemplifies elegance. We are dedicated to ensuring your project exceeds expectations, leaving no stone unturned in our mission to transform your home.
The team at Elite Building brings together a highly specialized set of skills that uniquely qualify us to manage your next renovation project. The process begins with a consultation, where we listen to the clients wants and needs, and achieve a good understanding of the renovation. We provide a true start-to-finish service.
We specialize in:
Custom kitchen & bathroom renovations
Millwork & carpentry design & installation
High-end finishings
Whole home remodelling
Complete construction management
Design & rendering services
Appraisals & real estate sales
General contracting
Handyman services
Home improvements, big or small
All types of renovation & construction
Main contact(s) | Mazin Azoo |
Affiliations or other locations: | Elite Building Management / Hamilton |
Listed with TrustedPros since: | 2020 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We offer 1 year warranty on all labor and material purchased by ELITE |
Accepts credit cards | Yes |
Year established | 2011 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Contact Elite Building & Construction to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.