Empire General Contracting was established in 2008, having learned the industry secrets from professionals in various fields. Our company is a reputable, full-service home renovation and landscape company, specializing in many types of home improvement and renovation projects both interior and exterior. From our design consultants to our constru read more...
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Do not use this company! Mitch is plain and simply a crook! We paid him for the deck and he disappeared and never came back! His crew only half completed the bottom deck and did such a terrible job it needs to be redone! He would not answer our phone calls! Never even picked up some of his equipment! I am shocked that they are still operating! He owes us a LOT of money!!! I do not want to see this happen to anyone else! protect yourself! We need more systems in place to protect ourselves against criminals like this!
They are the worst company I have ever seen. Mitch agrees to do all the work and takes money on time but his workmen had no idea what they were doing and it was terrible. I have seen people posting some good comments about empire in some of the sites. Please don’t go with this guy you will loose the money for sure and you will be stressed out. If I put a rating in a scale from 0-10, I won’t even put 0. Please avoid them.
I hired Mitch Carnie of Rockwood landscape service & renovations to do a interlock walkway. I googled Rockwood and found nothing bad about that company. I wish I had googled Mitch Carnie instead because I would have saved myself a lot of stress and loss of money.
I was told job would take 4 days, but it ended up taking 12 weeks and that only because I would call him constantly (texts / emails / messages)
Just like all other reviews about Mitch Carnie which are 100% true please AVOID HIM AT ALL COST!!. Terrible customer service, constant broken promises, guys working for him have no clue and left on their own, poor workmanship.. list can go on and on.
The only time he said what he would do is when he would come to pick up payments. After going to police I found out about Empire general contracting …
I’ve called and answering machine says Trios construction…..this guy has 3 companies he is using. Empire general contracting / Rockwood / Trios, who knows how many more companies he is using.
Worst experience ever!!
With our advance payment, the owner - agreed and promised to have the work completed. So many broken promises and so may excuses to tell. My husband and I are very disappointed that he has not contacted us to make arrangements to finish the job. We did everything, called, text and e-mailed him. This year is the 3rd year and still no show. We are very disappointed, the owner is very unprofessional, greedy, childish and liar. He still owes us for not finishing the job.
Terrible customer service, especially by Mitch the owner. The guys working for him have no clue and are often left to their own.
A lot of broken promises by Mitch, and then he is rude and unprofessional when approached. We were left unhappy with the end product and would highly recommend you steer clear of this company!!!
Empire General Contracting has a TrustScore™ of 0.7. The average TrustScore™ for other businesses providing similar services in Whitby and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 11 |
Approved | 0 | 8 |
Unverified | 0 | 3 |
Suspicious | 0 | 0 |
Overall Rating | 1.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2008 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Accessibility, Basement Renovations, Cabinetry and Millwork, Carpentry, Ceiling, Countertops, Decks, Demolition Work, Drywalling, Electrical, Fencing, Fireplaces, Flooring, Framing, Gutters, Heating & Air Conditioning, Home Additions, Home Staging, Interior Design, Landscaping, Painting, Plumbing, Shed Construction, Siding, Stonework, Tiling, Tree Services
Empire General Contracting has received complaints from their suppliers and/or creditors
Complaint: This guy is a total crook. We were hired by Mitch to do aluminum and siding work. The first job we did went ok, but waited awhile to receive payment. Second job we received deposit and haven't heard from him since. Still owes money.
Never hire this guy or work for him.....total scam artist!!
Empire General Contracting was established in 2008, having learned the industry secrets from professionals in various fields. Our company is a reputable, full-service home renovation and landscape company, specializing in many types of home improvement and renovation projects both interior and exterior. From our design consultants to our construction team, we have assisted thousands of clients in Durham Region and across the Greater Toronto Area, complete the project of their dreams.
Since our origins, we have grown to become a team of licensed tradesmen and contractors specializing in various residential renovations, backed by designers, artists and engineers who are proud to be your Durham Region contractors. Along with our marketing and sales force, we are on a laser-guided mission of improving the homes of Durham Region and the Greater Toronto Area.
Having seen many residential renovation projects since we began, we are renowned to our extensive experience, quality products, and impeccable customer service standards. From the chic and trendy, to the functional and practical, and everything in between. Give us a call, we would be glad to help.
Main contact(s) | Mitch Carnie |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2008 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact Empire General Contracting to request licensing info. |
Insurance information | Contact Empire General Contracting to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.