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Customers service was very good.
William and team were exceptionally good. They asked what was needed and produced masterful art work of the concrete wall.
The budget was bang on. Way to go team Jorge.
Had this company do 2 separate jobs for us
First they removed our old falling down wall, prepared the ground and then built us a new retaining wall using treated 6x6 timbers with tie backs sunk into the ground very sturdy installed fence panels to finish off the job on time and cleaned up
Was happy with their work
The 2nd job was removed a tree stump and laid paving stones beside our existing driveway for additional parking did a very good job it looks great again on time cleaned up and lots of communication on both jobs no surprises
We would recommend jorge and his dad for others looking for quality work at a reasonable price
William took care of everything we asked. My neighbors (as are we) are in awe of the work done. William looked after obtaining the required permits and dealing with the Engineer and Surveyor as well for us.
Take a look at the before and after pictures of the wall and fencing to see for yourself the quality work.
In our opinion Jorge and Sons Pavestones Ltd. is as good as it gets. These gentlemen tackled a huge and difficult landscaping, fencing and stonework project and did an outstanding job. We would highly recommend Jorge for virtually any complete residential project that covers everything from landscaping to masonry. Extremely nice, highly knowledgeable guys. Amazing.
For the two years, we have contacted the owner Jorge and William to fix the issues and uncompleted jobs:
1) Upper set of Stairs poor workmanship since they did not build up the foundation and just stack up the block on the ground. The stairs are loose with cracks a safety hazard. See photos for the crack in the concrete steps.
2) Right side of the front yard under the deck. The Pisa One stone was half completed to cut cost breach of contract agreement. No proper drainage was built so the water eroding the soil.
3) Some areas not sealed properly to protect surface of the stones.
The project took an extremely long time and they left it unfinished because they were taking side jobs and leaving mine incomplete. They were very unreliable & disrespectful. We have contacted William and Jorge numerous times for the past two years. William promised a few times to come to fix the concrete steps but he always made up some excuse and so far, still have not fixed the issues which is very frustrating.
Warranty not honoured.
Hi Catherine,
I don't agree with your review, some of the things you mentioned are not true,you only contacted me this year, not 2 years ago. the quility of our work is very good and I have many customers as references. I have nothing to hide I don't need to lie about anything, we have never had a bad or negative review like this before. I'm not commenting to argue about your review, I just wish you where more honest. I did say I would send someone to fix some things even though they where weather related but I never promised you on when we would be there. We are so busy and it's hard for us to go Right away, we have other customers that are before you and need to fish that work first, I hired someone else to fix some things and he was going to go but you where not patient to wait for him. I'm sorry you feel this way.
They recently replaced an old wood retaining wall that was crumbling. They used 6"x6" wood beams & did a fantastic job. In addition, they were a pleasure to deal with. A Family operation. I would recommend them to anyone who needs their expertise.
Sincerely,
Rick F.
These guys gave a fair estimate, explained what hey were going to do and then confirmed it in writing. They showed up on time and ready to work. They finished when they said they would and cleaned up after themselves. They took the time to talk about some things afterwards and explain considerations for future work.
I would have no hesitation in hiring them again or recommending them to others.
NS
Thank you very much nick. I'm glad you liked our work, and working for a nice guy like you makes our job easy and fun. Thanks again!
I hired Jorge and Sons Pavestones Ltd to take out an old walkway and replace it with a larger, more intricate interlocking patio paver design. They came promptly when contact and provided several quotes. They offered excellent guidance on design, paver choice, sand, and provided an accurate timeline to complete the work.
The entire process was extremely professional. They made sure I understood the entire process and offered feedback during the job so I was happy all the way through. The quality of the design and complicated cuts were simply flawless. This is a terrific, highly experienced father and son team. They have 25 years experience, and it shows. Fair, honest, and high caliber work. I couldn't ask for more. Wonderful experience.
Thank you Lori! It was nice meeting you and working for you. Thank you for loving the work we did for you. Comments like this make us proud of what we do, and puts a smile on our face. Thanks again!
Envy Hardscapes has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Surrey and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 10 |
Approved | 0 | 10 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2012 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.