Everlasting Renos offers "all in one hand" renovation projects. Specialized in tile work we did high end projects with natural stone, steam showers and many other tile projects. We would be happy to assist you planning and organize your project and recommend you reliable contractors for your needs. We can act as a General contractor so read more...
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Tile installed on backsplash, the cuts made on several tiles along countertop were cut crooked, so they do not match the existing tiles which were all cut straight. Grout looks like a different colour and has holes and cracks in it. I was told they would be back to fix it. Today I was told by my contractor who hired them to do the work that they are not responding to communications.
Hi Julie,
We are sorry you feel this way.
Let s clarify a few things though and we ll attach a picture so you and others can understand what was done.
1. We were fixing / adding tile to an already existing backsplash due to a window addition (new window not going to counter as previous window).
2. The existing backsplash to left of window is having cuts that are 1/2 inch shorter towards counter then right side of window. Before these areas were separated by the previous window that went all the way to counter. Therefore we only assume when you say cut crooked that you mean that we had to cut them out of angle to meet both sides. Otherwise the tile would have been either to high or too low on one side if cut straight. Please understand that a fix of a crooked existing install can t be made straight.
3. We had no tile left over. You / contractor gave us 2 sheets (square feet) of tile for 2.5 linear feet x 8 inches high. There were cut offs that we could have left but didn t want to burden you with the garbage. Please believe us when we say that we would never keep tile from customers as it doesn t make sense to have a couple pieces from multiple jobs we are doing.
4. When you say "bad grout" we aren t sure what you are meaning either. You provided the left over grout from original tile install. Is the grout faulty?
5. We haven t ghosted anybody and until today never received a call or email from you.
Everlasting Renos Ltd. has a TrustScore™ of 1.1. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 2 |
Approved | 1 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 1 |
Overall Rating | 2.2/5 | 2.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2009 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Everlasting Renos offers "all in one hand" renovation projects.
Specialized in tile work we did high end projects with natural stone, steam showers and many other tile projects.
We would be happy to assist you planning and organize your project and recommend you reliable contractors for your needs.
We can act as a General contractor so that you don't have to worry about dealing with every trade.
We did all tile work in the showrooms at IKEA Calgary!
Please give us a call, we would be very happy to give you a free estimate!
Main contact(s) | Chris Tepe |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2009 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Everlasting Renos Ltd. to request licensing info. |
Insurance information | Contact Everlasting Renos Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.