Contractor in North York, ON.
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Bad job, bad customer service
Sergio came to install my basement kitchen counter-top on Saturday, July 17, 2021. One side of the counter-top is lower than the other side. I notified him, he said will come at 4 pm on Tuesday to remove it and make amendment. He did not show up, I called him, he said there is nothing he can do, I should adjust the wheel of my stove. As I was trying to explain that the stove wheel has nothing to do with it, he hung up on me.
Avoid this company.
Express Granite Countertops has a TrustScore™ of 1.6. The average TrustScore™ for other businesses providing similar services in North York and the surrounding areas is 2.7. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 2.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Business does not require workers compensation |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1998 |
Member of TrustedPros Since | 2014 |
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Contractor in North York, ON.
Main contact(s) | Sergio Melendez |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | No |
Year established | 1998 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact Express Granite Countertops to request licensing info. |
Insurance information | Contact Express Granite Countertops to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.