Fair Deal Heating & Air Conditioning

FDH-Ash was responsive and came on time and seemed technical during out exchange. Kept me informed on their arrival status. They came sooner than expected since they were in the area.

Wish he would have given enough time for his repair team to do more extensive work. Came at the end of the day during heat warning alert days and took them a while to diagnose the issue. Was informed the issue was a leak and that it would take 2-4 hrs to diagnose. His 2 techs seemed ok but I thought it was strange they asked for the ac manual. Fair enough, what do I know. Took them 30+ mins to diagnose. The problem was that I would have to wait 2 days before they would be available to test for leak.

With my family suffering, I had to resort to calling another company and had to pay another on-site fee. The tech determined the issue in about 15-20 mins and got my AC temporarily up and running. He determined the cause to be a faulty control board + evaporator coil leak. Going to be expense to replace those components.

I don't know if the 2nd installer did everything correctly but I can't argue the result. Have to wait a week for parts but at least heat wave is more bearable while we wait.

On a side note, paid taxes but have yet to get a receipt.

I've had the pleasure to interact with Ash/newlyborn from Fair Deal Heating & Air Conditioning in regards to getting a new furnace.

I've actually spoken to Ash several times before getting my furnace; once was when I needed a bit of assistance installing a Nest Thermostat in place of a proprietary carrier thermostat already installed when I first moved in. He also had come to troubleshoot some issues with my in-law's AC unit in the middle of a heatwave. And now, recently, he came to assist with my furnace.

I had woken up one morning and it was frigid. I went down to my furnace and with some troubleshooting, it had to do something with the unit not being able to turned on due to some issue with the burner of some sort. I had called Ash and he immediately called me back when he had a chance. He immediately knew the issue and had sent me a Carrier service bulletin. Fortunately, my unit was on that service bulletin, but unfortunately, it was not within the serial numbers that had the warranty service extended for the issue. He had provided me some options, and decided to replace the furnace as it was over 16 years old at this point.

I wasn't expecting him to come any time soon as it was extremely sudden and he had just come back from vacation, but he was able to get someone to come and install the furnace the very next day. That's incredible as I have a very pregnant wife as well as a toddler, so that saved us a ton of headaches.

His team came in installed the furnace within around 4 hours. I didn't know better, I wouldn't have known someone had come into the house and installed a furnace; it was that clean! They removed all the old equipment, installed the new one, inspected a lot of piping an hosing and installed some replacements for me without me even asking. They were courteous, meticulous and extremely professional. Within ours, my wife and toddler were able to come back to a warm house and many, many headaches were prevented.

Great service from Ash and his team at Fair Deal Heating & Air Conditioning. They definitely made me a customer for life and I will not hesitate to recommend them to everyone I know that requires any type of HVAC work. Thank you so much for your assistance and help!

Ashwani was so good. When I called him to look at my furnace which just had stopped working, he visited within a couple of hours. He was so knowledgeable and knew exactly what to do to fix it up. I found him as a trustworthy professional in HVAC field and would highly recommend his expert service for repairing or installation of Furnace & AC.

My central A/C conked off on the first day of the heat wave in June. Following up on my previous experience with Fair Deal, I contacted Ash to replace the A/C as soon as possible. He managed to squeeze me in within 3 days. He installed a high quality, high efficiency Carrier central Air Conditioner with a new evaporator coil. The installation crew Raj and Luvi arrived on time. They had to install new brackets and mount for the larger A/C. The did everything professionally and on time. I am super happy with the quality of service. I am now recommending Fair Deal HVAC to all my friends that need furnace or A/C.

I had a Rinnai RU 199i tankless installed last week by Ash and his team. Another excellent experience and I'm glad I bought the fully loaded Rinnai.

Previously had a return vent moved, A/C unit moved from the back to side of the house and April Aire humidifier installed. It's nice knowing that I have a go to HVAC company!! No doubt who I'll be calling when my builder furnace gives up the ghost.

Also great tips on how and where to move my floor drain that I didn't get from the RFD plumbing thread.

Another shout out to Ash and his team for another satisfied customer. He's delightfully honest, straightforward, and will tell you what you need and where you'll get good value. Absolutely no sales pitch - he understands what you want, and he gets you to the right decision. Replaced my 16 year old furnace with a Lennox Merit, Carrier AC and Aprilaire 600 humidifier - now the house is much much more comfortable, and the install was very clean. The crew was courteous and did really nice work.

Could not recommend enough - if you need a new furnace/AC, this is the guy. I will be sending all my friends and family to Ash from now on.

Our furnace was at the end if it's life, so we needed a replacement. We found Fair Deal recommended online and we are extremely happy with the service. Ash truly lives up to all the good reviews. His work is professional, he was able to answer all our questions and even notified us of several unrelated issues and fixed them free of charge! Additionally the price was very reasonable and he completed the job in less than 24 hours! We will be recommending this company to all our friends and family.

Hello, I have had my furnace installed since Aug and here is my review!

I have been looking into a new air conditioner and furnace.

I saw such good reviews of newlyborn on RedFlag Deals from Fair Deal Heating and Air conditioning that I decided to send him a message. He responded right away and asked a few questions. He stopped by and saw both my air con and furnace and suggested I do the furnace first and the air con later. Within less then a week I now have a new furnace installed! What fantastic customer service this company has! Something I have been putting off for way too long because I wasn't sure where to start. Ash and his team were a pleasure to deal with and I look forward to using them again when I'm ready for the air conditioner! = happy customers.

We decided to replace our aging HVAC & 36 year old water heater before they failed, and also wanted to revise some ductwork during the process. Called Ash for a quote, he promptly provided a competitive price and offered a few options to save some money, and was able to offer an immediate installation. I had many questions about the different furnace options; Ash was very helpful providing us information needed to decide on the right options. His installation crew Raj & Lavi were very courteous, efficient and hard-working; they accommodated the changes to the configuration that I wanted, perfectly. I am very pleased with the overall project and the workmanship. The new 96% single stage furnace is whisper quiet compared to the old mid-efficiency furnace. I would definitely recommend Fair Deal; Ash and his team did a great job.

Summary: great pricing, excellent service, outstanding workmanship. Answers questions via WhatsApp very quickly and thoroughly. Highly recommended!

Details:

I reached out to Fair Deal Heating and Conditioning early September 2020 via phone call. Ash picked up nearly right away and I explained that I was interested in replacing my furnace.

He asked me to send pictures of the current set up via WhatsApp, and within a few minutes of sending them, Ash called me back to explain my options and arranged for an in-person assessment with a free quote for the VERY NEXT DAY.

For the in person assessment, Ash himself was not there but his team was punctual, professional, and polite. The team did not provide the quote on the spot (I assume they relayed the details of the assessment to Ash), however Ash provided the quote within a few hours by WhatsApp.

My job was a little complex in that - on top of replacing my current furnace with a new high efficiency one - it also involved some work to bring my furnace room up to code, rotating a water heater, and working in a very tight space. Still, the price that Ash quoted was incredibly competitive compared to others. During this process, I must have asked 10-15 questions involving the model of the furnace, the process, the time needed to install, warranty, filters... Ash took care of all of that with patience.

The assessment was September 10.We arranged for the installation to be September 14. That day, his team came back and did the work in an efficient and professional manner. It involved some challenges that arose due to my extra request to put in a new thermostat that required an extra wire, but this was handled with expertise.

The job took a full day and I connected with Ash regarding payment. To my delight, Ash - in an act of outstanding honesty and transparency - noted that the job, which was notably complex - was not as convoluted as originally anticipated, and therefore charged LESS than he initially quoted, explaining that it was fair. Remember, the original quote was ALREADY the most competitive... So this was amazing.

I wholeheartedly recommend Ash and the team at Fair Deals here - and have been recommending to my friends and neighbours as well.