If you're tired of getting the runaround from contractors, being under-quoted and over-charged, being promised a timeline that isn't adhered to, and getting sub-standard quality work done, then you've come to the right place. At FC Construction, our main focus is on building relationships and trust with our clients, wh read more...
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I cannot say enough good things about the experience we had with Chris and his team. During every step of the project there was ongoing communication so no surprises and job finished on time and on budget.
Chris's attention to detail is absolutely second to none, going above and beyond to make sure that the job is finished to his extremely high standards.
The job site over the 8 week period was left clean and tidy at the end of work every day.
Chris's team, Vern, Chris Jr. and Ken were courteous and professional and an absolute pleasure to deal with.
I would not hesitate to recommend Chris to anyone considering extensive renovations. We have future projects planned for next year and I will be calling Chris once again to complete the work.
Sandra and I are delighted with the end result and cannot thank you enough for making our dream kitchen a reality.
Chris did excellent work in our house replacing all doors and door hardware,baseboards, adding crown moulding, building a cupboard and refacing the fireplace. He offered excellent suggestions, worked very hard and always left the place clean when he left. Chris provided competitive pricing and is a perfectionist in his work. He is sociable and we found him to be very reliable. Chris 'managed' my husband and I very well, when it was needed and we look forward to having him back to do more work on this old house. We highly recommend him.
Although this company has a few positive reviews on this site,TrustedPros, I have to doubt the validity of those reviews. Even though we scheduled Chris and his team a few months in advance, the job started with a delay. The IKEA plan that was designed by Chris was incorrectly measured by him, missing important bulk heads (which resulted in returns to IKEA and added cost), the kitchen cabinets were not hung level, the fillers cut raggedly with and incorrect saw, but installed nevertheless. The pantry was not measured correctly, and, as a result stuck out into the doorway. Their solution was to make the doorway fit the pantry, by narrowing the doorway, which was not up to Builders Code. They cut off the water pipes under the kitchen sink too short, under the kitchen cabinet,so a plumber had to come in to weld them back to normal height (after having to take the cabinet off the floor so not to set fire to my kitchen while welding). They damaged huge pieces of fillers which we had to get replaced at IKEA. After a progress payment - given in good faith, they slowed right down, not showing up at all on some days. A job that was quoted to take 2 weeks ran over, without any valid reason. All in all it was a horrificly costly and stressful experience. Don't bother with these clowns.
We are very sorry to hear that you were not satisfied with the work that took place. Throughout this project we continued to do everything possible to work with you - including finding better pricing for you on material, and helping you with disposal fees related to waste that was not created by our job (leftover carpet from a previous job). In good faith, we began this job (on the date that we had agreed upon, as scheduled) without a signed contract or initial deposit, and continued to work for you even after your progress payment was delayed.
I would like to address some of your concerns outlined in your review. The original Ikea plan was indeed designed by us, but was revised by you. The bulkheads you mention were not missed; we rearranged the design, as you know, so you did not lose valuable space. The gabel panel was rough-cut to size and screwed in place with two screws temporarily - the cut end had to be finished and edge banding needed to be added so that the panel could be finished on both sides. This is standard practice, and was not to be left as it was but as you know, our time was cut short as per your decision. The pantry was not measured incorrectly. We were both well aware of the fact that the space would be tight, and on two separate occasions we sat with you to discuss our proposed options - to move the doorway over by 2' (you said no because of your budget, even though we marked down the work tremendously to help you), lose one cabinet (you said no because you did not want to lose any pantry space), or lose 1' of the doorway. For the water pipes, we used Pex, which does not require sautering. A licensed plumber would know that. You mention that there were days that we did not show up. We both know that there was only one day that the installer was not able to work due to a personal matter, and he was back first thing in the morning apologizing profusely. As far as misquoted timelines, you were quoted 2 weeks. There were delays with the countertops that you chose, and you were aware of this. The only other delay was when we took time out of our evenings and weekends to meet with you when we recognized that what you had asked us to do was not going to work for your space. We went over all options with you to ensure you would be completely satisfied with the outcome.
During our progression meetings, there was nothing regarding dissatisfaction of the work brought up. It was very unfortunate that these issues were only brought to my attention once the job was a day away from completion, but even so, I had offered to come and discuss, as well as correct what you are not happy with on countless occasions - despite not being paid in full for a completed job. We take immense pride in our customer satisfaction, and have a few weeks worth of emails on file between us showing that we tried everything possible to ensure you walked away from your experience with us as a satisfied client. Unfortunately you had already made up your mind and would not allow us the opportunity to correct or even review what you felt was wrong with the work done.
We do apologize again that you feel this way about FC Construction and wish you all of the best in the future.
FC Construction is the perfect partner for home renovations. We discussed our plans and Chris helped us reach them even on a limited budget. He always provided us with all options to make well-educated choices for our home. Even when obstacles surfaced, he sought out 2nd and 3rd opinions from his wide network to ensure we are given the most updated information. Thank you FC Construction for your professionalism, expertise and ongoing support in making our home ours. We look forward to our future projects together!
Chris and his team were professional, courteous, and knowledgeable. There was a great deal of colaboration and Chris has many great ideas around working in tight spaces. They were very clean and tidy and thequality workmanmship shows in the end product...a bathroom of my dreams.
Quick response time, extremely helpful, accurate, and reasonably priced is how I would describe the service of FC Construction. I would not hesitate to recommend them. While my initial call was for help when we discovered that although renovated in only 2009 (by a different contractor) my kitchen cupboards were falling off the wall. Within days his teammate Ken was here and he went to great lengths to discover why this problem existed. He found it and went about securing the cupboards quickly and quietly, with a minimum of mess and he kept the tone positive by refraining from making (well-deserved) negative comments about the original contractor. In addition, when I asked him to find a way to reinstall an additional trim piece that had fallen off, he found a way to overcome the challenge of its position so I won't have to worry about it falling off again. But the icing on the cake was his willingness to go above and beyond and help me measure and hang 2 very heavy and 3 smaller pictures. Thank you Ken and Chris for great work.
Chris did a great job with our kitchen remodel. He was very communicative, punctual and professional during the process. His crew was careful and respectful of our home, laying mats to protect our floors and clearing areas before working. He adapted easily to plan changes and the schedule of our countertop installers. He quote was solid and there were revisions despite minor changes on our part.
Our job involved installing a base cabinet, a tile backsplash, upper cabinet valences/lighting and associated plumbing. He brought in licensed Electricians to perform all electrical work. He provided solid advice on products and referred us to his suppliers which helped save $$.
The valence work was well done, there were some challenging corners because of the builders use of cover pieces but he made them all look good, he ran LED strip lighting under our cabinets and hid all wiring behind false panels that matched perfectly, and used false panels to hide bulky electrical in-cabinet plugs giving it a clean look, the tile work was very well done (straight set) and it looks great.
FC Construction has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Oakville and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 4 | 22 |
Approved | 4 | 22 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.7/5 | 4.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information |
N/A
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Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 2003 |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
FC Construction has been recognized for their skills and expertise by their peers in the following categories
Chris Francis is a professional tradesman. I like the way he explains clients how the job will be done, all in a relaxed and friendly manner. He is a joy to work with and delivers what he promises often time going above and beyond what was agreed upon. I have also witnessed some of his home renovations projects where he was doing complete additions to the house and it was reassuring to see the high quality of his work and finish. I recommend his services both commercial and residential.
A new bathroom is a great way to freshen up your home, add value, and enjoy a touch of luxury each and every day. Modern day bathrooms reflect the taste, style and most importantly the needs of their owners. This is a very personal space and is used frequently, so it must be beautiful to the home-o.
For most people, a new kitchen is the biggest renovation dream. It's also one of the best ways to add value to your home. Kitchens of today have become so much more than a place to cook. It's the heart of the home, and a gathering space for entertaining, eating and enjoying each others company.
As real estate costs go up, basement renovations have become increasingly popular in the marketplace. It is one of the simplest and most cost effective ways of maximizing your living space, and adding to its future value should you decide to sell.
We bring your dreams to reality and the possibilities are endless! Check out our gallery for examples of how we have created dream projects for our clients in the past, and then contact us to begin making it a reality for your own home!
Architectural Design, Carpentry, Caulking, Closet and Storage, Commercial Renovations, Design Build, Drywalling, Electrical, Floor Heating, Floor Refinishing, Flooring, Garage Construction, Handyman Services, Home Additions, Home Restoration, Home Theaters, Interior Design, Masonry, Moving Services, Painting, Property Maintenance, Stonework, Stucco, Wrought Iron, Framing
If you're tired of getting the runaround from contractors, being under-quoted and over-charged, being promised a timeline that isn't adhered to, and getting sub-standard quality work done, then you've come to the right place.
At FC Construction, our main focus is on building relationships and trust with our clients, while building their dreams. In this industry, the majority of business comes from repeat clients and referrals; we have proven ourselves time and again and therefore continue to grow our strong and loyal client base. We are known for our top quality workmanship and attention to detail, fair pricing, commitment to customer satisfaction and staying within budget. As our slogan states, we bring dreams to reality.
We are a company comprised of employees who have independently been serving the area for over 10 years. By joining forces, we are able to offer you a one-stop shop for all of your home renovation needs.
We are equipped to handle all aspects of your renovation including fine carpentry, electrical, plumbing, cabinets, fixtures, tiles and countertops. We specialize but are not limited to open concepts, kitchens, bathrooms, basements, flooring, and home additions. Because we are a group of a wide range of trades who have come together, all of our work is sourced in-house, allowing us to control timelines without costly and confusing negotiations with sales reps and sub-trades.
Our vision is to be the first company you think of when looking for a trusted, respected, and innovative home renovations company, dedicated to bringing your dreams to reality and improving the quality of life in our community.
Our mission is to establish leadership in the home renovation industry and be recognized locally and nationally for our exceptionally detailed carpentry, efficient and morally sound work ethics, patience, and character. To dedicate ourselves to providing superior craftsmanship and service thereby creating a remarkably positive experience for our clients and the communities in which they live.
We look forward to hearing from you soon, for your free no-obligation consultation and quote.
Main contact(s) | Chris Francis |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 1year Warranty on all workmanship only. |
Accepts credit cards | Yes |
Year established | 2003 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Business does not require a trade license |
Insurance information | Contact FC Construction to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
FC Construction has contributed 18 responses to the following questions posted in the 'Ask the Pros' forum