My goal as the owner of Fellows Flooring is to guarantee satisfaction on all installs while being reasonably priced. Providing a one year warranty on all installs. Fellows Flooring is operating single handily meaning, I Steven will always be the one on site. This puts my personal guarantee to the quality and completion of the project in a timely manner.
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Steven helped my family out when we were in a bind. We had purchased new flooring but the installer we were originally going to use was not getting back to us with an installation date and we had a short window of time when we were going to be home for installation. We found Fellows Flooring online and Steven was quick to respond. He was able to come out within a few days to install our floors and they look great. He even vacuumed the new floor and my garage floor (where he was cutting pieces) before he left so we weren't left with a crazy mess.
Steve was quick to reply to my request and quick to arrange a time for an estimate. His prices were very reasonable. He went out of his way to fit my renovations that had a deadline into his busy schedule on just a couple of days notice. He didn't waste anytime getting the new flooring down in my basement. It looks great and I am well pleased with my new floor. Steve is very professional and personable, and was willing to help out beyond his job description. He charged the exact amount he quoted, no hidden fees or surprises.
Thanks again for all your help.
My wife and I hired Steve to install approx 1300 sq feet of hardwood flooring and 350 sq feet of tile in late November 2017. Some people would call me "picky" but I like to think of myself as having a great attention to detail; as a result, I felt any contractor that we hired would be in for a little bit of an uphill battle. I can honestly say that the quality of Steve's work exceeded my expectations.
There was some miscommunication at the beginning in regards to the start date but Steve went the extra mile in order to adjust his schedule to accommodate our required time frame. I think any project has the ability to uncover potential problems and what I feel really sets Steve apart is his willingness to addresses issues in a clear concise manner while adhering to price and quality criteria.After working with Steve on this project I would definitely consider him a "trusted (or trustworthy) pro".
I will be using Steve for future projects because I appreciate his honesty, professional manner in which he conducts his business and commitment to get the job done right in a cost effective manner. As a result, I would recommend Fellows Flooring without hesitation and I hope that you are as happy with his service as my wife and I are!
John Robinson
Had basement carpet on concrete floor replaced with laminate and subfloor. Overall satisfaction with the work and service excellent.
Fellows Flooring has a TrustScore™ of 3.5. The average TrustScore™ for other businesses providing similar services in New Hamburg and the surrounding areas is 3.5. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 8 | 18 |
Approved | 8 | 17 |
Unverified | 0 | 0 |
Suspicious | 0 | 1 |
Overall Rating | 4.8/5 | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2013 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
My goal as the owner of Fellows Flooring is to guarantee satisfaction on all installs while being reasonably priced. Providing a one year warranty on all installs. Fellows Flooring is operating single handily meaning, I Steven will always be the one on site. This puts my personal guarantee to the quality and completion of the project in a timely manner.
Main contact(s) | Steven Fellows |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2013 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Contact Fellows Flooring to request licensing info. |
Insurance information | Contact Fellows Flooring to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Fellows Flooring has contributed 3 responses to the following questions posted in the 'Ask the Pros' forum