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We contracted Doug with Finishing Touch in Stratford for a simple window replacement, with a significant down payment in June 3013. That began the string of delays ... it takes time to order a window, the window will come in 5 weeks, the window is here, I will be out in two weeks, I will be out next week, I will be out in one week ... and so it went on. It has been 14 MONTHS, and the last promise was to call to setup an installation date two weeks ago (ya no call). Doug has only a storage shed which is always closed, he doesn't answer most of our e-mails and rarely replies to our calls (he screens his calls - never answers your calls).
I requested to see our window - now "in" for over a year - or to have the down payment returned. No response.
I sent a registered letter, which was returned as he refused to sign for it.
Our down payment looks lost.
I will update here if Doug makes any progress.
Sufficient data is not available to establish a TrustScore for Finishing Touch Renovations. The average TrustScore™ for other businesses providing similar services in Stratford and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Company Website||Not yet provided|
|Social Media Profiles||N/A|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||N/A|
|Listed With TrustedPros Since||2013|
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|Listed with TrustedPros since:||2013|
|Accepts credit cards:||N/A|
|24 Hour emergency service:||N/A|
|Licensing information:||Contact Finishing Touch Renovations to request licensing info.|
|Insurance information:||Contact Finishing Touch Renovations to request insurance details.|
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