First Class Renovations

Do not hire these people they did a terrible job. Also very rude.

Do not use this company! They subcontract out others who have very poor workmanship. I had them shingle my roof and after completion, my roof has leaked 3 times. The first 2 times, they attampted to repair the extremely poor workmanship. I've tried to get them to come repair the job after the 3rd leak and honour there 10 year warently (its been 1.5 years) but they are not returning my calls, emails, or texts. You may get the lowest price with these guys but the quality of work is extremely poor. With the huge divide between good and bad reviews on here, I'm almost certain the good reviews are fakes. Do yourself a favor and do not hire this company!

Basement renovations

Mike and his crew did a fantastic job in our basement they have all experienced tradesman master electrician the design it’s perfect we use it now to entertain I guess highly recommend it thank you guys.

Good quality work done and has perfect communication.

And has reliable work.

Short version: don't use this company. They did an extremely poor job, there are gaps that let the water in right through the roof. They also broke a hole in my ceiling.

When I told them about the problems, they stopped communicating. I tried (unsuccessfully) to get hold of them for over a month now.

See the pictures attached.

Longer version:

On Oct 5/18, these guys installed a new roof for me because there was a leak. Mike assured me there's a "10 year warranty".

While doing the roof, they broke a hole in my ceiling. Mike Gonzales said "my roofer is stating that it is not his fault".

On Oct 9, I noticed that the roof is still leaking. I contacted Mike right away via email and phone, he told me that he'll get back to me "this afternoon". He never did.

The leak was worse than before, more damage was (and still is) being done to my ceiling and door frames every time it rains. So, between Oct 9 and Oct 29, I sent emails, numerous text messages, and tried to call Mike nearly every day. There was complete silence.

On Oct 30 I finally got hold of Mike on the phone. He assured me he'll send someone in the next 2 days to fix things. Between Oct 30 and Nov 7, nearly every day he kept telling me that someone is coming "today" or "tomorrow" or "today for sure". I have multiple text messages from his saying this.

Then he vanished again, complete silence up to today (Nov 7 to 13).

Today I got a ladder and went up on the roof to have a look. The job they did was extremely poor, the membrane is not properly attached, the edges peel right off, and there are large gaps where the water gets in. No wonder the leak got worse!

See pictures attached.

Overall I'm very satisfied with the work that was done. Received progress pictures during the work. I was away while the work was performed so I felt like I knew what was happening. The results on the roof are amazing and I know I won't have to worry about it for many years.

My only complaint was with clean-up. Old sat dish was removed from roof surface and left to hang by its cables, wish it was just cut down. Also some plastic bags left in yard, and various nails found on driveway, even causing a flat tire on one of my vehicles.

Sheila - Hammond Ontario - outside of Ottawa!

Great Job. Professionally done. Quick. Price competitive.

Thanks Mike

Good job. Had it done in good time. Always kept us informed along the way. Cleaned up their mess quickly. Energetic workers. Would deal with them again.

These guys did a fantastic job on my basement they explained all the progress step-by-step and had all skills stuff thank you guys for the amazing job will highly recommend you to a friends and family.

Harvey

London, Ont

Excellent job done and quick. Very professionally done.