Four Seasons Sunrooms London has been servicing the Southern Ontario market for 2 decades including London, Kitchener, Waterloo, Guelph, Cambridge, Sarnia and Windsor. Our focus is to provide you with our expertise in the design and construction of a high performance sunroom. Our state-of-the-art Sunroom Design Centre has 8 full-scale read more...
We found our dealings with Four seasons sunrooms a very disappointing experience. Very poor communications with the dealer and when finally talking to him he was very condescending. Mix ups with ordering materials which caused delays .It seemed like when company was questioned on the problems we were having with them it was always "someone else's fault ". They certainly wanted their payments on time . A simple "sorry for the problems " instead of " well that's the way construction goes" would have gone a long way
I have the Four Seasons Sun room installed in 2011. First few months was great until the first snow fall and melt. It began to leak around above the windows. I called the Four Seasons in London (who installed it) and they sent a worker out at no cost. The employee only drilled holes in the flashing and stated this was fix it. He then went on to say that this was a new design sun room and they were not told about it prior to the build, so it was missing a piece of flashing that should have been installed. I figured this worker knew what he was doing since he is an employee and installed the sun rooms for a living. Well 2011 and 2012 came and went without issued.
We had a moderate snow fall at the end of 2012 and no issues. At the beginning of 2012 it warmed a bit and once again the sun room began to leak in the same area. I called with the same complaint. This time a man named John returned my call and said they will come and look at it but this time we had to pay a service fee of $75 per hour for a minimum 3 hours because our warranty ran out. I read our contract through and I did not come across such a warranty. The only ones mentioned were "Lifetime" for Glass Plus, "10 Year warranty" for Aluminum wood parts and insulated roof and wall panels, "20 Year limited Warranty" on vinyl extrusions." N mention of a 2 year or 1 year limited warranty.
This is what I also read: Quote " This Limited Product Warranty covers only the specific manufacturing defects as specified herein. Four Seasons does not warrant installation, nor defect or damage caused by installation."
So in essence you have to go after the installer because Four Seasons does not stand behind the people they hire to install their product.
Four Seasons Sunrooms has a TrustScore™ of 2.5. The average TrustScore™ for other businesses providing similar services in London and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1991|
|Member of TrustedPros Since||2011|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Four Seasons Sunrooms London has been servicing the Southern Ontario market for 2 decades including London, Kitchener, Waterloo, Guelph, Cambridge, Sarnia and Windsor. Our focus is to provide you with our expertise in the design and construction of a high performance sunroom.
Our state-of-the-art Sunroom Design Centre has 8 full-scale and fully furnished sunrooms on display to help with planning and design. In the last 20 years we have built more than of 2000 sunrooms. Four Seasons Sunrooms has recently added the Four Seasons Home product line including windows and doors, patio covers, awnings, and screen rooms. Additionally we offer the full line of Renewal by Andersen Fibrex windows and Andersen doors.
To increase the value of your home, you need professional installation and design of high quality products. Read more about our full line of sunrooms, patio rooms, screen rooms, windows and doors.
|Main Contact(s):||David Teichroeb , John Hepburn|
|Alternate Phone Numbers:||888-786-7666,|
|Listed with TrustedPros since:||2011|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||No|
|Licensing Information:||Contact Four Seasons Sunrooms to request licensing info.|
|Insurance Information:||Contact Four Seasons Sunrooms to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.