Do not buy a concrete countertop from Fragua unless you want to be disappointed. The countertops he made for us had a wavy unlevel surface plus raised edges, so it never sat on the cabinets flush and looked very amateur. Sounding very confident the owner/manufacturer said â€œit would settle down to sit correctly in a month, as it is not completely cured yet,â€ but he was wrong and nothing changed even months later. When we complained he said they would make us new countertops, which was great but we were fearful of it happening again so we suggested a refund instead. He refused and so reluctantly we accepted him to make us a new countertop. We waited a waited for our replacement, as he gave us one excuse after another why it was not completed, when finally he just avoided our phone calls and we never heard from him since. While we kept trying to contact him we used our countertops, not like we had another option, and as we did we noticed another issue that was happening with them...the protective coat/sealer was not doing its job. So needless to say our countertop was getting marked up from food, juice and even water and is getting worse looking every day. There are permanent drop marks where ever the water, food or juice came in contact with it. It never looks clean no matter how hard we scrub or often we clean it. We now have a porous and etched covered countertop that is the embarrassment of my household. We are just waiting to get sick form the bacteria that it is holding. So be smart and DO NOT buy a concrete countertop from Fragua in Winnipeg Manitoba.
Fragua Custom Concrete Design has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Winnipeg and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2008|
|Member of TrustedPros Since||2008|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main Contact(s):||Francisco Guarderas|
|Alternate Phone Numbers:||204-799-5903,|
|Listed with TrustedPros since:||2008|
|Accepts credit cards:||Yes|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Contact Fragua Custom Concrete Design to request licensing info.|
|Insurance Information:||Contact Fragua Custom Concrete Design to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.