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The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our  read more...

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Contact Furnace Family

780-432-6459 |Website #1 9816-47 Avenue, Edmonton AB T6E 5P3

17 Customer Reviews

Rating of 5 / 5 from 17 Reviews

5 5

Furnace Family began operations in 2016 and has received 17 reviews for an overall customer rating of 5. The average rating for businesses providing similar services in the Edmonton area is 4.2. Write a review

Overall Rating Summary

Quality of Work Quality 5.0
Timeliness Timeliness 5.0
Cleanliness Cleanliness 4.9
Budget Budget 5.0
Communication Communication 4.8
Courteous Courteous 5.0

Rating Distribution

Excellent
17
Very Good
0
Average
0
Poor
0
Terrible
0
X

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TrustScore™

Furnace Family has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.

3.9
TrustScore
TrustScore 3.9 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 18 18
Approved 17 17
Unverified 1 1
Suspicious 0 0
Overall Rating 5/5 5/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 0 0
Employees & Sub-Contractors 0 0
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Transparency
Posted License Information Not yet provided
Posted Liability Insurance Available upon request
Posted Workers Compensation Not yet provided
Company Website Yes
Social Media Profiles
Endorsed by Peers Not yet endorsed
In Business Since 2016
Member of TrustedPros Since 2017

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Main Services Offered

Overview Continued

Overview

The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.

We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our prices are competitive, with a percentage of proceeds going back into the community through local charities. Let our family be the one you call and keep yours comfortable.

Additional Information

Main contact(s) Dareck Makowski
Listed with TrustedPros since: 2017
Residential work Yes
Commercial work No
Warranty 5-10 years parts and labour depending on the unit/brand purchased and more warranty can be provided (purchased) by the home owner.
Accepts credit cards Yes
Year established 2016
Offers financing Yes
24 Hour emergency service Yes
Legal structure Incorporated
Licensing information Contact Furnace Family to request licensing info.
Insurance information Insurance information available upon request

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

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