The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our read more...
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We came home to no heat and tried calling multiple company's and only got voice mail or a pushy call center. Rich answered the phone and came out within the hour, diagnosed the problem and fixed it on the spot. Great service !!! Highly recommend!!
I had them out to give me a price on a new furnace, what a nice group of people. Dave the sales guy was great and everything promised was delivered and more. My friends went with them and had the same experience !!
We had furnace family install a furnace on the coldest week of the year.Dave the estimator was the most knowledgeable of the three we had out and we felt the most honest. The installer's were very neat and explained everything. If you want a great experience this is the company to call. Highly recommended them and have already to my friend.
Great job we had a new furnace installed and the guys who installed were friendly and explained everything. The sales guy Dave was very experienced, he caught things other guys missed. The other companies all offered 10 year warranty and it was a option here as well but I was told to make sure it is valid I have to service the unit once a year, thanks for the honesty. Great experience from the initial call to the completed job.
Furnace Family has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2016|
|Member of TrustedPros Since||2017|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.
We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our prices are competitive, with a percentage of proceeds going back into the community through local charities. Let our family be the one you call and keep yours comfortable.
|Main contact(s)||Dareck Makowski|
|Listed with TrustedPros since:||2017|
|Warranty||5-10 years parts and labour depending on the unit/brand purchased and more warranty can be provided (purchased) by the home owner.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Contact Furnace Family to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.