The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our read more...
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We had no heat on a cold night called our regular service company and no answer just like the next three. Furnace Family answered and were here in a hour fixed our furnace in 30 minutes. Great service and the tech even have us tips to avoid a breakdown in the future. Highly recommend.
Found furnace had stopped working first thing in the morning. Called Furnace Family and was told they can have a technician by that morning. An hour later the technician, Richard, called ahead and told me he is 15 minutes away. He quickly diagnosed the problem, went through what was needed for the repair and the cost. Upon my approval proceeded with the repair and quickly thereafter advised repair was made and everything is working as it should. While completing the invoice he advised the warranty period and coverage.
Very professional. I am definitely a satisfied customer and have no hesitation in recommending Family Furnace for HVAC services.
Great service we have a few rentals and deal with trade people on a regular basis.Our regular company was too busy so we called Furnace Family from the falls in the office to the super knowledgeable technician we were very impressed. Must be a great place to work. Thanks guys.
We read a bunch of reviews and got a few quotes, we decided to go with Furnace Family. From the first contact with the office to the estimator who was super informative and honest the experience was wonderful. Two young men did a nice job putting our furnace in. We have never been this comfortable, it's nice when a company lives up to its reputation. We definitely recommend Furnace Family.
Furnace Family has a TrustScore™ of 4.4. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2016|
|Member of TrustedPros Since||2017|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.
We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our prices are competitive, with a percentage of proceeds going back into the community through local charities. Let our family be the one you call and keep yours comfortable.
Furnace Family was awarded Best of TrustedPros in 2018 for Heating & Air Conditioning in Edmonton.
|Main contact(s)||Dareck Makowski|
|Listed with TrustedPros since:||2017|
|Warranty||5-10 years parts and labour depending on the unit/brand purchased and more warranty can be provided (purchased) by the home owner.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Insurance information||Contact Furnace Family to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.