The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our read more...
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Presented detailed what, why and cost explanations, installed efficiently in one day, cleaned up, patiently explained how things work especially the thermostat and responded quickly when questions arose even after the installation. Professional and approachable rep. Dave, office staff, and installers: Drew, Teague and Matt R.
We had a great experience our furnace broke down furnace family came fixed it but recommend a new one. A few days later installed a new Lennox and explained how to use it and how to look after it. Amazing service from the first contact to the completed job. Thank you highly recommend them.
I don't normally write reviews, but Furnace Family deserves my very high approval of this company. Had them install a High end Lennox furnace, air cond, and hot water tank. I had Justin J, service tech come in and check system over. He took his time and fully explained the way the furnace worked and answered all of my concerns.
As a trades person myself i have no problem giving the furnace company a high recommendation.
Ole A. Frantzen
Furnace Family has a TrustScore™ of 4.5. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2016|
|Member of TrustedPros Since||2017|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.
We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our prices are competitive, with a percentage of proceeds going back into the community through local charities. Let our family be the one you call and keep yours comfortable.
Furnace Family was awarded Best of TrustedPros in 2020 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2019 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2018 for Heating & Air Conditioning in Edmonton.
|Main contact(s)||Dareck Makowski|
|Listed with TrustedPros since:||2017|
|Warranty||5-10 years parts and labour depending on the unit/brand purchased and more warranty can be provided (purchased) by the home owner.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Insurance information||Contact Furnace Family to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.