The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our read more...
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The technician arrived shortly after the scheduled time, diagnosed the issue with the furnace motor, quickly secured the necessary parts from a near-by supplier, adjusted the gas line pressure to a more appropriate setting, and the furnace repair was completed. That said, it was not "cheap" when parts, labour, and maintenance fee was tallied.
Had a furnace replacement done by Furnace Family these guys are experts. Couple of issues arose in installation day but we're handled almost instantly. Very professional and courteous totally cared for our home.Thanks for the great job we will recommend you to all my friends.
We decided to get Air Conditioning this year before it got hot, we had a few quotes. When we met Jamie we knew that we were in good no pressure to buy and he explained how there is a big difference in the way A.C. Is installed by different companies.We went with him as we knew they would do a good job. The installers were great very professional and nice. We are ready for a hot summer, really great company!
Furnace Family installed a new Lennox furnace and the price was great and the level of service was absolutely amazing the installers took so much pride in their work. The office was super helpful getting us financing. Totally a family feel. Highly recommend.
Great service they fixed my old furnace and later came back gave me a quote on a new one no pressure. Took the repair bill off my new furnace great company with really nice people. Already recommended to a friend.
Really great service and very professional.Our furnace broke down and called them.Price was good for as late as it was.I will be looking for a new furnace soon and Furnace Family will be my first choice. Great group of people.
Furnace Family has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 47 |
Approved | 0 | 45 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.
We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our prices are competitive, with a percentage of proceeds going back into the community through local charities. Let our family be the one you call and keep yours comfortable.
Furnace Family was awarded Best of TrustedPros in 2020 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2019 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2018 for Heating & Air Conditioning in Edmonton.
Main contact(s) | Dareck Makowski |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | No |
Warranty | 5-10 years parts and labour depending on the unit/brand purchased and more warranty can be provided (purchased) by the home owner. |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Contact Furnace Family to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.