The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our read more...
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We had no heat and called a large company all they wanted to do is sell a new unit. Called Furnace Family and what a great experience they came out fixed the minor problem. Very honest company with morals. Highly recommend !!
Furnace Family is one of the easiest companies to deal with I have ever had the pleasure to do business with. From Dave our sales guy to Taryn in the office getting the job set up was a breeze. The installation guys were great.Did their job well and really looked after our home. I am very happy and would highly recommend this company.
Our experience with a great home comfort advisor,I felt very comfortable but the price was a bit high he matched the other guy and he gave us Airmiles. Installer crew was great and very clean. Highly recommend !!
Furnace Family did a amazing job installing our AC. Dave the sales man was the most informed of all the others. The install crew were fast and super clean. Great company highly recommended!!! The Family is amazing!
Had Furnace Family install a AC this week. I can not say enough about our great experience. Dave the estimator was very honest and helpful. The installers were very informative and really looked after our home.The AC works great. I highly recommend Furnace Family they truly do give you the family feel. the Airmiles were a cool bonus.
Had multiple bids for adding AC to my existing furnace did not realize how important size was. Dave explained the AC better than the other 4 guys and we trusted him so we went ahead. The installers were clean and friendly the job seemed easy for them. Really great family feel that Dave talked about great company.
We looked around and had a few quotes done we choose Furnace family because of the honesty we felt from Dave the dales guy. He was way more informed than the other companies. The installers were great as promised. They were friendly and well trained. I have had a furnace replaced before a d this was a way better experience this company is one of the best.
We came home to no heat and tried calling multiple company's and only got voice mail or a pushy call center. Rich answered the phone and came out within the hour, diagnosed the problem and fixed it on the spot. Great service !!! Highly recommend!!
Furnace Family has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 47 |
Approved | 0 | 45 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2016 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.
We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our prices are competitive, with a percentage of proceeds going back into the community through local charities. Let our family be the one you call and keep yours comfortable.
Furnace Family was awarded Best of TrustedPros in 2020 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2019 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2018 for Heating & Air Conditioning in Edmonton.
Main contact(s) | Dareck Makowski |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | No |
Warranty | 5-10 years parts and labour depending on the unit/brand purchased and more warranty can be provided (purchased) by the home owner. |
Accepts credit cards | Yes |
Year established | 2016 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Contact Furnace Family to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.