2018, 2019, 2020
The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service. We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our read more...
Furnace Family began operations in 2016 and has received 45 reviews for an overall customer rating of 5. The average rating for businesses providing similar services in the Edmonton area is 4.2. Write a review
5.0
5.0
5.0
5.0
4.9
5.0
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
5
We just had AC installed by the Furnace Family on September 28. The technicians were Ross, Matt and Rick. We were very impressed with their efficiency, knowledge and very courteous manner!
Thanks very much for the great service provided, Ross, Matt and Rick!
We will definitely recommend the Furnace Family to others!
Steve & Lorie Fleming
5
Great install.
Showed up on time. Finished ahead of schedule. Took old furnace away. Cleaned up.
Answered all my questions and explained furnace and thermostat operation.
Ross/Matt/Rick were great. No surprises on these bills.
4.7
5
Thank you Furnace Family for allowing us to enjoy a cool house for the first time in forty years. Because we were offered excellent terms on our entire project we did not have to decide between our vacation plans and a new furnace and air conditioning. Everyone, from our first contact to the installation team, were reliable and very professional. We would not hesitate to recommend Furnace Family to our friends.
5
Had Furnace Family out for an air conditioner install. Very happy. Great customer service and good pricing. Everything was explained to me! Would highly recommend! Booked online was confirmed very fast and the process was very easy!
Furnace Family has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 47 |
| Approved | 0 | 45 |
| Unverified | 0 | 2 |
| Suspicious | 0 | 0 |
| Overall Rating | 5/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Yes |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Yes |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2016 |
| Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
The Furnace Family is a full service Edmonton HVAC company specializing in residential furnace replacement and service, air conditioning, indoor air quality and water heaters. We are 100% committed to great customer service.
We will provide prime customer service with an unequivocal experience. We provide reliable employees and products. Our prices are competitive, with a percentage of proceeds going back into the community through local charities. Let our family be the one you call and keep yours comfortable.
Furnace Family was awarded Best of TrustedPros in 2020 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2019 for Heating & Air Conditioning in Edmonton.
Furnace Family was awarded Best of TrustedPros in 2018 for Heating & Air Conditioning in Edmonton.
| Main contact(s) | Dareck Makowski |
| Listed with TrustedPros since: | 2017 |
| Residential work | Yes |
| Commercial work | No |
| Warranty | 5-10 years parts and labour depending on the unit/brand purchased and more warranty can be provided (purchased) by the home owner. |
| Accepts credit cards | Yes |
| Year established | 2016 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Incorporated |
| Licensing information | Yes |
| Insurance information | Contact Furnace Family to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
