General Flooring Canada

Allen and the crew at General Flooring Canada were fantastic and went above and beyond our expectations.

At the beginning of our project, Allen and the in-store team were patient and great at answering our questions and guiding us on what products were appropriate for our needs. During the quoting stage, GFC was very transparent and provided a detailed quote to allow us to make an informed decision (not all competitors were as willing). They were also very willing to work with us on fair pricing.

GFC was also great at being flexible. When our materials were delayed through no fault of theirs (we had sourced the product), they were able to re-work their schedule and fit us in with minimal impact to us.

The crew that did the installation was also fantastic. They were professional, incredibly hard working and did a flawless job. The quality is second to none. Perhaps the most important factor was also when a few hiccups occurred during the project, as they inevitably will, the crew quickly identified and resolved the issues with abosulely no input required from us. Their dedicationt to completely satisfying the customer was very apparent and appreciated.

We are thrilled at the way the project turned out and it was a great experience working with General Flooring Canada. Thanks Allen and Team!! We will definitely recommend you to our friends and family.

I contacted the company when I’ve yet to move in to the new house so all the work was done remotely by communicating with the general manger and I couldn’t be more happier with the result of their work.

I compared with a few different flooring companies and I find General flooring’s price to be very competitive.

Great experience over all and highly recommended!

Through initial review of General Flooring Canada credentials, store visit and talking and negotiating terms of possible contract with Zoe, material selection and delivery, removal of old carpet and and workplace cleaning, neat, professional installation hardwood floor and stairs by Kai and his associate, I have to say how much I am impressed with whole project realization from planning, fitting work schedule within our work from home setting, and timely execution and finally with the quality of work done. One important fact is that Kai and his associate worked so diligently and managed to complete the whole project in four instead of five days. I find that kind of professional dedication amazing. Simply, I can say if you are in need of service I got, do not go further than General Flooring Canada, that is the right place to go!

I am very happy with the job General Flooring provided. I dealt with Stefanie and she was a pleasure to deal with. They were very knowledgeable and accommodating. The installers were very professional. I would recommend General Flooring to my family and friends.

I contacted General Flooring Canada for an estimate on redoing my entire house. I previously had satin finish hardwood floor that would show all the footprints every time someone stepped on it. Kyle and Stephanie at General flooring was professional and understanding from the beginning. We told them what our concern was and they provided suggestions. We even brought the samples home for few days to see if we would like the flooring. Our entire house was refinished with new flooring, that looks awesome! The installers were professional and quick. No details were compromised. I am happy I decided to contact general flooring Canada.

We contracted General Flooring to remove & replace old parquet flooring and carpeting with hardwood, replace carpeted stairs with hardwood stairs and replace porcelain tiles in the kitchen. They also replaced baseboards and transitions.

General Flooring staff were prompt, professional and courteous throughout the project. Site crew led by Jason did an amazing job. They were meticulous with their work, from laying the hardwood, to transitions, stairs, trim and tiling. They made sure that we were satisfied with the work. What impressed us most was their commitment to completing the job on schedule. Clean-up was excellent. I would definitely recommend General Flooring to anyone considering all your flooring.

We hired the General Flooring Canada to replace the old parquet floor with hardwood and refinish the stairs. The team did an amazing job , the attention to detail and quality of work were exceptional. They have also cleaned very throughly after the work was complete and removed all debris. The workers showed up on time and were very polite and friendly. I highly recommend the General Flooring Canada and will definitely hire them again for future renovations.

We had the carpet removed from the stairs and hardwood put on along with a new railing on 1 staircase. We kept the old railing on the 2nd staircase. They did a great job! Always there to answer questions and offer suggestions along the way. Great customer service, amazing price and very nice hardworking people.

Thank you!

Great experience with General Flooring Canada and its onsite contractor. Just finished the project with a total second floor carpet to oak flooring replacement, trim as well as replacing the carpeted staircase to solid oak stairs including iron spindles. The team worked tirelessly, professionally and completed the work ahead of schedule. Communication was clear and timely as well.

Thank you Yilia and team.

Strongly recommend, nice flooring and price.

I'm happy with my purchase.

Yilia and Stefanie was very welcoming.