WE are a residential moving company. We do not haul trash or garbage... We have fully equipped moving trucks with pads straps etc. Local, coast to coast canadian Moving and Canada USA moving
Terruble service and jesse is consistant liar. Price went way up once our house was loaded on to the truck. Extra weight they say..then they tack on more surcharger for fuel diaspatch etc. Big scam. I asked for proof of weight from the scale. I got a hand written paper from these clowns. The movers arrived smelling like booze.
On receiving end...unload there was 1800$ in damge including a 55" tv in pieces etc. They offerd us 30$ after 6 weeks because of the weight of the items. Jesse was fine with that. I am bringing these crooks to court. Save yourself headaches and grief. Get another company besides these con men.
Do yourself a favour and don't hire these scammers.. They will quote you a price and charge you double. They will damage your belongings! DO YOUR HOMEWORK!! Read all the bad reviews, they are all consistent
Take your time and find proper movers that are courteous and care about what they do!!
I hired Good Ol Boys moving to assist me in retrieving some items from my ex's property. They were aware that timing was essential, as my ex had only agreed to a very small window to remove the items and they were to be loading into my hired U-Haul. I expected the job to take less than an hour.
The person I spoke to named Jesse said they had a three-man, three hour minimum, took a $95 credit card deposit and said if I paid cash the balance owing after the move would be $340.00 if I paid CASH.
Although this seemed expensive (considering there were less than 20 items to move) I agreed to the amount as a matter of expediency, and that they could accomodate my unconventional move.
They arrived 40 minutes late, without any call or explanation. Only two movers arrived, not the three promised and quote. Once they arrived, their work was fine and they were done in about 50 minutes. They made out a bill that was reduced from the $340 I had been told, I paid them and tipped them and they left, only to flag me down, ask for the receipt back and rework the invoice to the original $340.00.
I wasn't going to argue in the street with the movers, and decided to pay the full amount and deal with Jesse at their office in Guelph. I assumed it would have been a simple correction of the three man rate vs. the two man rate in the next day or two.
A few days later I called and spoke to a person from their head office, who told me I should speak directly to Jesse himself, who would call me the next day. He did, and was hostile from the very first sentence of our conversation. He said I was trying to "rip him off" and denied that I had been quoted a three man rate. He was verbally abusive and bullying, put me on hold several times without warning while I was speaking and was generally vile and offensive. He finally agreed to put me through to his owner who... amazingly enough... was the first man I'd spoken to the day before!
He was equally argumentative, and would barely let me finish voicing my concerns before calling me a liar and that I was trying to cheat him. I repeatedly said that I was sorry if his representative mis-quoted and I was willing to come to some fair agreement regarding it, but to no avail. Finally in frustration I passed the phone over to my partner who tried as well without success. The owner, Lee Nelson, continued yelling at my partner, and demanded that the only way he would communicate with us further would be via regular mail to their PO Box Address.
He also put my partner on hold several times saying he "was too upset and angry to talk to him" where my partner actually said "I'm sorry you're upset but.... excuse me I'm the customer with a complaint?"
Needless to say there was NO resolution. Their website does not have an email contact which actually speaks volumes about their customer service attitude. They don't want to hear it, and once they have your money the don't care a bit about your satisfaction as a customer.
A horrible, horrible all round experience.
Good Ol Boys Moving has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in North York and the surrounding areas is 2.4. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2001|
|Member of TrustedPros Since||2006|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Leland Nelson , Stephanie Nelson|
|Alternate Phone Numbers:||519-465-7605,|
|Listed with TrustedPros since:||2006|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Licensing information:||Contact Good Ol Boys Moving to request licensing info.|
|Insurance information:||Contact Good Ol Boys Moving to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.