WE are a residential moving company. We do not haul trash or garbage... We have fully equipped moving trucks with pads straps etc. Local, coast to coast canadian Moving and Canada USA moving
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After many discussions and ensuring I added TCs to protect us on a move (they had no TCs on their document…which should have been a flag). We agreed that on the moving with this company. There was nothing written or implied of prepayment…only a deposit.
The loaders loaded the furniture and within 2 hours of loading, they were demanding payment up front…or they would not deliver our furniture.
I indicated I will never pay up front and if they want to steal or pirate our furniture, send me a note to that effect…. This is on going. They won’t respond in writing.
Sad state of affairs for the moving industry in Canada.
If zero stars was an option that is what Good Ol' Boys moving would get from me. DO NOT USE THIS COMPANY. They have non-existent customer service and professionalism.
We booked GOB over a month in advance for our move. After being 45 minutes late, they called saying they weren't coming. They just weren't showing up. Too bad, so sad. No attempt was made to fix the situation. The owner was supposed to call us, never did.
Morale of the story: don't let what happened to me, happen to you.
Book someone else.
I recommend Mike the Mover, Super Movers, Macho Movers, or Easy Moving Solutions. These are the companies that went above and beyond to help us get out of the situation Good Ol' Boys left us in.
Do not use Good ol Boys. We booked a month in advance, and they called us 15 minutes after they were supposed to arrive to say they weren't coming. Left us high and dry, without any help or recommendations. Just too bad, so sad. We scrambled to find another mover to help us same-day, but we got it done.
Every moving company we called couldn't believe these clowns would be so unprofessional, and did more to help us than the Good ol Boys.
Again, do not use unless you have a backup moving company booked, because these clowns may just not show up.
This company is horrible. Please don’t use them.
Jesse came out to quote our move. He quoted 6500 lbs and said it would be around $6-8000. I got rid of a lot of things I had originally planned on keeping, such as a pull out couch (heavy!) the piano (very heavy), and Queen sized bunk beds just to name a few.
The movers showed up at 8 am with an Alliance moving truck. Not good ol boys moving. I was never told they were selling my business to another company! It took them 12 hours to load the truck and the mover told me we were closer to 15000 lbs!!! More than double Jesse’s quote!! I tried to get Jesse to come over but he was “busy on a move” and couldn’t but he was sure that as long as i was bringing what he had quoted than the mover didn’t know what he was taking about and he was confident we weren’t near that weight.
Our stuff was already loaded and our house closed the next day, there was nothing I could do. The mover had the truck weighed and we were at 17000 lbs.
If I had known we had that much stuff I would have gotten rid of so much more. I thought I was under because of jesse’s quote. He has no idea what he is doing and under quotes to get business. The mover actually told me that Jesse Is horrible at quoting!!
The government working I talked to said moving companies do this a lot. Underquote to get your business. Get your deposit and your things and then you’re stuck. They hold your stuff hostage.
We were also missing items when they finally arrived 3 WEEKS late. I have three small kids. We were camping out for three weeks!!
When it finally showed up the trampoline frame was completely bent. We couldn’t put it together! My sons bed frame was broken, out tv unit was broken, a large picture frame was snapped in half! Our chicken coop was broken and we were missing a tv. They conveniently located the tv in a warehouse in Kelowna!!
Jesse had assured me that our things would never leave the truck!
We are still missing an exercise machine and auto parts which we will never get back. They are offering a settlement of $250 for all of the damaged items. There is thousands of dollars in damage done not to mention being more than double the cost of the original quote.
The movers informed us that they wouldn’t give us our stuff unless we had the money ready! So basically our stuff is held hostage unless we pay them.
When we saw all the damage the ppl moving our things into the house (different from the movers who picked our things up) informed us that the company would cover it. They loaded our things into the house and left. It took MONTHS just to get a response about the items and then it was a piddily $250
NEVER USE THIS COMPANY THEY ARE CROOKS
Terrible, terrible company! And they will subcontract your move to another terrible company without your knowledge. You will not get proof of weight. They will not be on time. They will think nothing of breaking your contract because they know the law is on their side. Nothing Jesse Betts says can be trusted. Do NOT hire this moving company!! Do NOT trust them with your precious, valuable belongings!!
Terruble service and jesse is consistant liar. Price went way up once our house was loaded on to the truck. Extra weight they say..then they tack on more surcharger for fuel diaspatch etc. Big scam. I asked for proof of weight from the scale. I got a hand written paper from these clowns. The movers arrived smelling like booze.
On receiving end...unload there was 1800$ in damge including a 55" tv in pieces etc. They offerd us 30$ after 6 weeks because of the weight of the items. Jesse was fine with that. I am bringing these crooks to court. Save yourself headaches and grief. Get another company besides these con men.
Do yourself a favour and don't hire these scammers.. They will quote you a price and charge you double. They will damage your belongings! DO YOUR HOMEWORK!! Read all the bad reviews, they are all consistent
Take your time and find proper movers that are courteous and care about what they do!!
I hired Good Ol Boys moving to assist me in retrieving some items from my ex's property. They were aware that timing was essential, as my ex had only agreed to a very small window to remove the items and they were to be loading into my hired U-Haul. I expected the job to take less than an hour.
The person I spoke to named Jesse said they had a three-man, three hour minimum, took a $95 credit card deposit and said if I paid cash the balance owing after the move would be $340.00 if I paid CASH.
Although this seemed expensive (considering there were less than 20 items to move) I agreed to the amount as a matter of expediency, and that they could accomodate my unconventional move.
They arrived 40 minutes late, without any call or explanation. Only two movers arrived, not the three promised and quote. Once they arrived, their work was fine and they were done in about 50 minutes. They made out a bill that was reduced from the $340 I had been told, I paid them and tipped them and they left, only to flag me down, ask for the receipt back and rework the invoice to the original $340.00.
I wasn't going to argue in the street with the movers, and decided to pay the full amount and deal with Jesse at their office in Guelph. I assumed it would have been a simple correction of the three man rate vs. the two man rate in the next day or two.
A few days later I called and spoke to a person from their head office, who told me I should speak directly to Jesse himself, who would call me the next day. He did, and was hostile from the very first sentence of our conversation. He said I was trying to "rip him off" and denied that I had been quoted a three man rate. He was verbally abusive and bullying, put me on hold several times without warning while I was speaking and was generally vile and offensive. He finally agreed to put me through to his owner who... amazingly enough... was the first man I'd spoken to the day before!
He was equally argumentative, and would barely let me finish voicing my concerns before calling me a liar and that I was trying to cheat him. I repeatedly said that I was sorry if his representative mis-quoted and I was willing to come to some fair agreement regarding it, but to no avail. Finally in frustration I passed the phone over to my partner who tried as well without success. The owner, Lee Nelson, continued yelling at my partner, and demanded that the only way he would communicate with us further would be via regular mail to their PO Box Address.
He also put my partner on hold several times saying he "was too upset and angry to talk to him" where my partner actually said "I'm sorry you're upset but.... excuse me I'm the customer with a complaint?"
Needless to say there was NO resolution. Their website does not have an email contact which actually speaks volumes about their customer service attitude. They don't want to hear it, and once they have your money the don't care a bit about your satisfaction as a customer.
A horrible, horrible all round experience.
Good Ol Boys Moving has a TrustScore™ of 0.8. The average TrustScore™ for other businesses providing similar services in North York and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 8 |
Approved | 0 | 8 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2001 |
Member of TrustedPros Since | 2006 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
WE are a residential moving company. We do not haul trash or garbage... We have fully equipped moving trucks with pads straps etc. Local, coast to coast canadian Moving and Canada USA moving
Main contact(s) | Leland Nelson , Stephanie Nelson |
Alternate Phone Numbers | 519-465-7605, |
Listed with TrustedPros since: | 2006 |
Residential work | Yes |
Commercial work | No |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2001 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Good Ol Boys Moving to request licensing info. |
Insurance information | Contact Good Ol Boys Moving to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.