Grasshopper Solar provides turn-key solutions for solar power systems in Ontario, helping individuals, businesses and institutions profit from renewable energy. We pride ourselves on providing exceptional service, including sourcing the most reputable products and using our industry knowledge to deliver them at market-leading prices. We offer a read more...
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I signed the contract in October of 2011. By February of 2012, my project rep quit the company. They brought in an unpaid intern to look after my account. The OPA approval expired in September, and they had to redo the application from scratch. 3 more different project reps later, and another year later. They finally finished. Didn't clean up after the installation work as they said they would in the contract. The worst project rep was Annie, she had no idea what she was doing. Worst yet was that she would routinely reschedule meetings and not tell me about it, so I would find myself taking time off work just to have no one show up. This happened a few times. Don't hire these yahoos, you'll regret it just like I have.
In 2011, we provided you with great customer service. We offered continued communication to you in order to address and resolve the obstacles that you faced. We resolved your financial lost. We provided you with answers when you had inquiries. Plus, many of our staff was involved to ensure that your expectations were met. We acknowledge that your experience was difficult. However, we listened and learned from our customer experience with you, in order to improve the process.
We invested our time into resolving your inquiries. You are right, we finished the job. We resolved your concerns. We communicated with you during each obstacle and we finished the job. You clearly mentioned speaking to the CFO and Project Managers. We responded to your concerns and provided solutions.
We are glad that you decided to go solar in 2011. We encourage you to give us a call or an email, if you want to discuss this further. This is another online attempt to discuss this with you.
Grasshopper Solar has a TrustScore™ of 0.6. The average TrustScore™ for other businesses providing similar services in Port Colborne and the surrounding areas is 0.6. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Grasshopper Solar may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Grasshopper Solar provides turn-key solutions for solar power systems in Ontario, helping individuals, businesses and institutions profit from renewable energy. We pride ourselves on providing exceptional service, including sourcing the most reputable products and using our industry knowledge to deliver them at market-leading prices. We offer a free initial consultation for Ontario properties, and a warranty for our workmanship to back-up our strong commitment to value. Our solar power experts... ..perform a free initial consultation and a feasibility study for your property ..generate financial models so you can forecast your cash flows and energy production ..price, design, install and commission your solar power system ..help you secure your guaranteed price (through the FIT or microFIT program) ..deliver system servicing and maintenance ..take care of every aspect of your solar project and turn your property into an energy producing utility ..use made-in-Ontario equipment for every component of your system (panels, inverters, racking systems).
Our Team Grasshopper Solar is a Canadian-owned and operated company, committed to helping you make your pocket greener. Our team of experienced engineers and master electricians are dedicated to providing high quality service at the most competitive rates. Call for a free initial consultation with one of our solar power experts to find out how you can profit from renewable energy. We believe that: Consumers need practical and cost-effective solutions to reduce their negative impact on the environment. Solar power is an essential and accessible tool to achieving immediate energy independence, carbon savings and profitability.
We service all of Ontario: Greater Toronto Area (GTA), Toronto, Etobicoke, Mississauga, Milton, Oakville, Burlington, Ancaster Hamilton, Cambridge, Kitchener, Waterloo, Guelph, London, Sarnia, Niagara Region, St. Catherines, Markham, Vaughan, Richmond Hill, Kingston, Barrie, Thunder Bay, Sudbury, Ottawa. Contact us with questions about your location.
|Main contact(s)||Joe Douthwright|
|Listed with TrustedPros since:||2012|
|Accepts credit cards||No|
|24 Hour emergency service||No|
|Licensing information||Services listed by Grasshopper Solar may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Grasshopper Solar to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.