Grasshopper Solar is Canada’s largest fully-integrated solar energy company, focused on the acquisition, development, EPC and long-term ownership of solar projects. Founded in 2007, it currently has CAD $500 million in assets under operation and various stages of development in Canada, the US and Japan. Grasshopper Solar has been the read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
The service provided by Grasshopper Solar was exceptional. We were always notified in advance of any work or delivery that was going to happen. The installers were very professional. They came at exactly the time I was told and the inconvenience of having our power turned off during the hook up was kept to a minimal.
Very pleased with the work done.
Hi Anthony,
Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable.
Sunny Regards,
Grasshopper Solar
When I saw a flyer about $1000.00 dollars bonus that is when we looked into Grasshopper. We have not seen our money and when call your company I get a run around. My wife wants to shutdown the solar panels. Some one better check this out. Give you one month to get this taken care of.
Hi Arthur,
Thank you for your feedback. We apologize, we are unsure where the miscommunication regarding your bonus payment occurred. We just checked with our client care department. Your $1000 bonus will be issued and mailed out to you next week. Please email clientcare@grasshoppersolar.com once you have received this.
Regardless, we are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario's power generation clean and affordable.
Sunny Regards,
Grasshopper Solar
Very professional staff. Call centre is very helpful and knowledgeable.
Hi Russell,
Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable.
Sunny Regards,
Grasshopper Solar
Every person we dealt with at Grasshopper Solar, whether in person, be e-mail or on the phone was always very pleasant, courteous and knowledgeable. We were constantly and constantly informed of the work to be performed at each stage of the process through to installation. It was a pleasure to deal with them.
Hi Debra,
Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable.
Sunny Regards,
Grasshopper Solar
The solar panels are on the roof. Energy+ has not hooked them up yet. The men that installed them were very pleasant & efficient.
Yesterday the snow & ice had built up on them. All of sudden here was a horrible crash outside. We thought one had come off but it was the buildup of ice & snow on the solar panels.
Hi Florence,
Thank you for your feedback. Yes, it was a terrible day for everyone the day of the snow storm. Regardless, we are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable. ~ Grasshopper Solar
Not much to say just completely satisfied with all aspects of the work done. I would highly recommend anyone to go with Grassghopper.
Hi Errol,
Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable. ~ Grasshopper Solar
They were great. Answered all our questions and gave a lot of notice when they were sending someone to do something and were great if we needed to reschedule.
Hi Michele,
Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable. ~ Grasshopper Solar
Sales guy was great, after that things started to fall off the wagon. The initial install team did a great job with the panels. However, they didn't run the wire through our garage roof or mount the inverter. When the electrician arrived to complete it the inverter was missing components a d I had to scramble to run the wire through the roof for him. It took a week to get someone to seal the garage roof hole when I was promised 24 to 48 hours. And finally... we're still not connected ... thankfully were part of the microfit program and were not losing revenue... the quality of the work "when they've actually done it" is fine. But from my experience it's been a communication NIGHTMARE. Thankfully every day longer is revenue out of their pocket.. and not mine!
Hi Jeremy,
Thank you for your feedback. We sincerely apologize for this experience you had with Grasshopper. Rest assured, we have forwarded your feedback to our client care department to address. Going forward please email clientcare@grasshoppersolar.com should you have any issues and someone will get back to you before EOD.
Regardless, excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable. ~ Grasshopper Solar
Installation was quick & efficient. Everything was connected in a fluent & timely manner, & caused little to no interference on my privacy. Great job.
Sara,
Thank you for your feedback. We are happy to that you had a great experience with our team. We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable. ~ Grasshopper Solar
When I first contacted Grasshopper I was told that there were options for receiving
the money that I would receive and later I find out that the rules had been changed
and I was not told about this as I would have taken the lump sum payment.
The crew was courteous and answered any questions I had and it did not take long
for them to install the panels and they did not leave a mess.
Hi Bob,
Thank you for your feedback. We are happy to that you had a great experience with our team. We sincerely apologize for the miscommunication regarding your payment options. Regardless, We are excited to have you as part of the Grasshopper community and we appreciate your continued support in making Ontario s power generation clean and affordable. ~ Grasshopper Solar
Grasshopper Solar has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 17 |
Approved | 0 | 13 |
Unverified | 0 | 0 |
Suspicious | 0 | 4 |
Overall Rating | 4.3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Grasshopper Solar may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2007 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Grasshopper Solar is Canada s largest fully-integrated solar energy company, focused on the acquisition, development, EPC and long-term ownership of solar projects. Founded in 2007, it currently has CAD $500 million in assets under operation and various stages of development in Canada, the US and Japan. Grasshopper Solar has been the recipient of multiple national industry awards including Solar Innovator of the Year, Project Finance Innovator of the Year and Solar Developer of the Year.
Main contact(s) | Yvonne Villeneuve |
Alternate Phone Numbers | 866-310-1575, |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | We use state-of-the-art LG solar panels that are backed by a 25 year warranty. |
Accepts credit cards | Yes |
Year established | 2007 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Services listed by Grasshopper Solar may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Grasshopper Solar to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.