Great Northern Insulation was founded in 1980 and quickly became a leading insulation company. We have since moved beyond insulation, and service all of Southern Ontario. We offer a complete lineup of services for every type of building, including air sealing and weatherization. We specialize in new construction and retrofits, and offer multiple read more...
Great Northern Insulation began operations in 1980 and has received 218 reviews for an overall customer rating of 4.7. The average rating for businesses providing similar services in the Woodstock area is 4.7. Write a review
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Henry and Devon are friendly knowledgeable we are able to complete the project in a timely manner and cleaned up after themselves. In all great experience with Great Northern insulation and would recommend.
I had Great Northern Insulation spray foam the walls in my house, as well as doing blown-in insulation in the attic.
Overall they did a good job, but I had to have them come back for both operations to re-do parts that were missing or not done up to standard. In the end, the work done was very satisfactory, even though part of it had to be redone.
Bryan and Brendan did a fantastic job of topping up our attic insulation to code. They were very professional, explaining what they were doing.
They even did a great job cleaning up when they were finished! You would not believe how many contractors don't! Nice finishing touch!
I would definitely recommend "Great Northern Insulation", especially Bryan and Brendan to every one I know.
Great job! Thank you for a great experience! We both have noticed a huge difference in temperature on our 2nd floor.
Also noticed that our air conditioner was not cycling on and off as often and our upstairs is now very comfortable for sleeping. I am sure we will notice a big difference in our heating and cooling expenditures as well. Thanks for the savings!
We turned to Great Northern after another company failed to show up for an appointment and never called to reschedule. In contrast to the other company, GNI was professional in all respects and went out of their way to accommodate our tight schedule.
The crew were punctual with their arrival. They were informative letting us know what was going to happen and went about the job efficiently, and professionally. The cleanup was well done and we are very satisfied with the job and the staff.
We were happy with the job done by Great Northern Insulation. We did have some timing constraints with when the insulation could go in (roof being done at the same time) and there were a few hiccups with getting the timing right, but overall the job was done in a timely manner and the crew were polite and efficient.
Very polite workers, took pictures off the wall and rehung them, I was surprised they knew which one went where. They had problems with the equipment (only two units experienced the dust problem) hence dust all over the place, they dusted and even tried to wash the floor. However guys will be guys and do not clean as well as myself, you need to remove the dust before you put any water to it. All in all your company and employees were great. Thank you for a job well done.
My condo hired great northern insulation to upgrade our insulation. I was afraid the appointment time I had been given would interfere with my son's nap time but was able to call and arrange to have the appointment a little later in the day. My son was still sleeping when it was time for my unit to be completed and the guys working were pretty good about keeping their voices down while in the house. My son managed to sleep through the process. The workers used a shop vac to clean up after but I still found that my upstairs was extremely dusty and there was dirty hand prints all over the attic access door. I also noticed some insulation and debris left in various parts of the complex where the truck would be parked each day.
This was one of the best renovations that I have ever experienced. The team was thorough and efficient and walked me through the process every step of the way. They were friendly and accommodating, answered all of my questions with patience and got the job done on schedule with no complications whatsoever. They left my home as they found it, protecting my valued property and cleaning up following the installation. I would recommend Great Northern Insulation for the best quality product and service anywhere! I have already noticed the difference the new insulation is making during this extreme heat wave! Five Stars *****
Unfortunately we are not happy with the work that was done at our property because they caused damage to the ceiling in one of the bedrooms. After the insulation work was done the ceiling drywall pushed down causing a screw hole to form and cracks along the drywall seams.
The actual work they did seems to be fine, but we are upset about the damage to the ceiling. We just had it painted when we moved in two years ago. And we are not sure what the outcome of these cracks are going to be.
I was very impressed as to how polite, professional and on time the Team was. Colin B. and Max J. explained what they were going to do and the benefits to my home and family. They did an excellent job protecting the areas they were entering/exiting, and cleaned up after the job was complete.
Great Norther Insulation came to seal up all of the areas exposed during a major house renovation. I trust that it is going to provide a significant increase in heating/cooling efficiency and great comfort for my family. The service was all very professional. They walked through the process, gave adequate explanation, and worked hard in a timely manner.
This was the 2nd time I use Great Northern Insulation with very satisfactory results. The the first time was for foam spraying my entire basement through the Union Gas Energy Rebate Program and most recently for applying blown insulation in the attic under the Green Ontario Fund Program.
Everyone at the company that I interacted with was very professional, informative and a pleasure to deal with, beginning with Bill who came out take measurements and provided me with an estimate, to the staff in the office who coordinated the scheduling, took care of the rebate program paperwork and payment processing etc., right to the employees (Dan, Henry & Desi) who completed the work in a timely manner and were also very contentious of the fact that they were working in the upstairs bedroom areas of my house and made sure that when they were done, everything was cleaned up nicely.
I have no hesitation in recommending Great Northern Insulation to anyone - their quality of work is good, their workers are respectfully, well trained and are happy to answer any of your questions and you will find their prices are very reasonable.
Right from the first call I made to Great Northern Insulation to the hand shake just before they left after the job, I was impressed.
Rob Adams was full of really good information about the product and the best way for me to proceed.
Pete and Jake, the two that came to do the work were very polite, informative and worked steady to get the job done. Two Great young men.
Stephanie and Marilyn on the phones were again full of information and helped me with decisions and payments. Very friendly on the phone.
I had my contractor come back to see the job and he too was very impressed with the product. He said that is the best insulation he has ever seen. He has been in cottage and house lifting for 30 years. He also said he will be telling anyone needing insulation about the product. He also took pictures.
100% Happy with the Whole job.
They did a quality job. I had them remove insulation and blown back into attic. Worked around our reno schedule for installation and kept me informed during the work. Have used them in our North Bay house as well. Good Job!
Sales Rep Matt Reesor arrived on time reviewed our attic and gave us our quote.
The 2 gentlemen who did the install were fantastic and afterwards vacuumed the entire area the work was done. Our only issue was the people who do the scheduling. We were told Mon. May 21 between 2-4pm no show and no call, we had to call the Tuesday to be told the work would be done Wed. 23 around 11am, we were then called and told they had a cancellation and that they would arrive at 8am well 8am came and went and so did 11 no show, no call. We had to again contact the office and the crew did arrive around 1pm, no explanation given. Other than this I would still recommend your service but would advise to be active in calling your office.
Great Northern Insulation did an amazing job. My home is about 18 years old, attic was sitting at about an R30 so topped up to an R60. Matt(our adviser) was very knowledgeable, air and offered options on what product/ R-rating we should go to. The crew were in and out in about an hour and a half. I highly recommend GNI and will definitely be using there services again!
We hired Great Northern Insulation to install blanket insulation in our basement. Ryan Hyndman arrived on time and was very efficient. He finished on time and cleaned up the area leaving everything as he found it.
We would definitely recommend this company.
Yesterday our attic was insulated by Matt Rittan, Phil and Hebron. They arrived promptly, completed the work quickly, expertly and efficiently and cleaned up the garage after they were finished. They took the time to answer questions, explain the product and were courteous and knowledgeable.
All of our contacts with Great Northern Insulation were positive ones - from our first inquiry call and their first visit to quote on the job, to the actual installation of the insulation.
They also provided the required information and forms for the government rebate.
We wouldn’t hesitate to recommend this company to friends and family.
I would highly recommend Great Northern Insulation for the following reasons:
1. Matt in sales was professional, courteous, and knowledgeable. Every step in the process was as he indicated to us before hand. His pricing estimates were fair and accurate. Best of all he was only a phone call away if I had a question.
2. The install teams again were knowledgeable and professional and did not do any short cuts! I am picky and the work they did was as per the contract (and maybe a little extra) and they left the job site as clean as they found it.
3. The administration team was friendly and efficient. They got the applications off to GreenOn the day they said they would...Thank you.
I was hesitant in hiring someone to complete the insulation for my basement after hearing stories from friends, but as soon as I completed the online request for quote and call back, I was met with incredible service. Matt answered the many, many questions I had prior to commitment and Great Northern Insulation was able to accommodate my dates in a small window and did an excellent job. I was on vacation when the work was completed and payment and service were seamless.
Two gentlemen arrived on time and were friendly and polite. They completed exactly what was scheduled and kept me informed as the day progressed. I am very happy with the workmanship and customer service provided.
First it is very reasonable price.
Second The appointment should be between 7-8am, but the technician came after 12 noon, when we called the office who told us the their truck was broken down, actually they had morning job in Hamilton. The should told us early so we don’t need to waste our time to wait.
Third the technicians they are nice and professional. But for the results which we have to wait to see in the winter time.
The team that came for the spray insulation was fairly professional, cleaned up after themselves.
They were supposed to show up in the morning, but I got a call about an hour before the scheduled time that they were having mechanical issues with their trunk and would not be able to make it till after lunch.
This did show up and finished the work as expected.
The team that came for the blown in cellulose was also fairly professional and completed the job to my satisfaction.
I would recommend GNI to anyone who asked.
We had our basement spray foamed by Great Northern Insulation. We loved the service and professionalism of work crew that had them come back a second time to complete the entire basement. Now the basement is air tight solid and worth every penny. Great investment great service provider. Very happy.
Thank you GNI for a great customer experience.
From your sales rep Matt taking the time to explain the process of what needed to be done and what I needed to do before hand, and also for his emails and calls for follow ups on any concerns we had.
Also to Shannan for the ease of scheduling and payment for the
Mostly I would like to thank your installers Tim and Jamie who worked under adverse conditions.Who knew it would be over 30 degrees in May!!!
They arrived on time and finished on time and cleaned up after completing the job.You wouldn't even know they were here.
Thanks guys for your hard work and dedication.
We are very pleased with the work done by Great Northern Insulation. The estimate and work was done quickly and neatly. They submitted our information to Green ON for rebate. Overall, we are very pleased and are looking forward to the difference in our heating bill this Winter.
My experience with this company and the staff was a very positive one. There were a few minor issues but they went out of their way to correct things.
Jason was very helpful in getting things set up as soon as possible to rectify the situation.
My phone dealings with Jason was very positive. He was very gracious and understanding. He gladly offered my a generous compensation for the error and time that was lost.
I liked the service provided by Great Northern Insulation because the installers arrived on time and explained what work they were doing. They maintained a clean working environment throughout the entire process.
A+ service. Crew was very friendly and took their time covering everything near the attic access. There is a noticeable difference on our second floor during the recent heat wave...definitely cooler than before. I highly recommend GNI.
We were VERY impressed with the crew that came to our house. We would highly recommend them to everyone. They were respectful and made to sure that they didn't leave a mess. They were friendly, knowledgeable, and really helpful - They helped fix one of our issues in our roof. A++++
Great Northern Insulation installed insulation in two properties and did an amazing job, both with the installation AND taking care of the GreenOn rebates. Will use them again on future properties. :)
The men arrived at the time that I was told they would and completed the work within an hour and half.
There were a couple of things that I wasn't to impressed with (not anything major):
-the hose had to come through a bathroom window which was ok but when they removed the screen from the window they just pushed it from the inside and it just dropped on the ground very close to where my car was parked
-I wasn't aware that the job would be so dusty but that's fine it is what it is but they only have a shop vac and straw broom to clean up after which doesn't work well on hardwood floors without possibly scratching them. I didn't expect them to clean up all the dust and pieces, just the area where the hose came into my house.
All in all they did a good job.
Dealing with Great Northern Insulation has been a pleasure. From first booking an inspection to the delivery of finished product all has been a very good experience. The employees of GNI have been very knowledgeable and helpful in providing product information, making suggestions of improvements booking installation and the processing of rebate.
The only problem I had was on installation day the truck was late by 2 hrs and I had to call to see where they were at. I was informed they were behind due to transportation issues. I would have appreciated a telephone call to advise me of the delay,rather than myself calling them.
Would highly recommend this company to family and friends.
We were very pleased with the professionalism that Great Northern Insulation showed when insulating our attic. They showed up when promised, were very clean and did the best that they could to minimize the dust in our house.
They seemed very qualified and like they knew their stuff. They completed the job in the amount of time that was promised.
My only worry now is that the Green On rebate comes through as promised but I realizes I'm filling this out prior to the completion of the grace period for this rebate.
Great Northern Insulation was a great company to deal with starting with the salesperson Matt Reesor, whom we met at the Home Show in London. He explained the rebate we would qualify for and we were quite excited to follow through with our improvement. They were also quite accommodating as my wife and I lead busy lives with different shift work. When they arrived both professionals (Henry and Devon) were very friendly. They completed the work very efficiently and were very professional. Thanks to the whole team at GNI.
Very good company from what i seen, Emailed for a quote, with-in 24 hours Matt called me set appointment to come my home. Explained how rebates work how to get them, Told me time lines on getting work done, Office staff where friendly when calling set up crew come my home. Crew should up with With another Matt R and Hezron, both these guys very friendly and explain what they be doing inside the attic..and Matt explain what he found in attic to why my bathroom was so cold. They plastic all down even curtain from attic to floor to control dust. Everything was cleaned up, very little dust in house after they where done there clean up..Thanks GUY great job.
I found Devon and Henry to be very polite, considerate and exceptionally diligent in their approach to the job. They were very patient and clear in explaining the electrical issues that interfered with the completion of the job, and were happy to answer all questions using photos they'd taken. The company's training standards showed in Devon's and Henry's careful approach to prepping the site, including the removal of certain items to a safer location. Both Devon and Henry approach their trade as professionals!
The service was excellent, they were in and out faster than I expected with minimal disruption. Only small complaint would be a few small nicks to the attic hatch, but it was a pretty small opening so understandable. Quit satisfied with Henry and Devon's work and professionalism.
Great Northern Insulation did a wonderful job updating our attic insulation and re-insulating our skylight exterior walls. From the initial assessment/quote to the 2 installation crews everything was spot on!
Crews did a great job to ensure work areas were kept clean.
Thanks for a job well done!
Very Professional, clean and quick. Took the time to cover all the furniture in my daughters room (attic access in there) in plastic so as to keep the dust to a minimum and cleaned up with hardly a speck of dust.
If you’re looking for attic insulation, I’d suggest giving Great Northern Insulation a call.
GNI was wonderful from beginning to end. Someone was sent out for a quote promptly and a follow up was done by the company. Once we decided to move ahead with the work, everything moved swiftly from there - sign off, deposit taken, and work scheduled.
Was very impressed and will highly recommend this company to others.
The drivers showed up earlier than scheduled, which can be a stressful experience; HOWEVER, Colin and Max were very assuring, and made sure we didn't feel rushed at all. Incredibly respectful and professional. I got the sense that they had been specifically trained on how to make homeowners feel comfortable. I'm a business major, so I get pretty nerdy about this stuff :)
They went above and beyond; taking time to cut away foam that would impede the best possible outcome. Colin said "I'll do it how I would want it done at my house" and took time to make it so.
Honestly, I'm not a big "go fill out a review" kind of guy, but I was so impressed with them. In the past, we've had amazing encounters with Great Northern. There were a couple of small mistakes made in a job they performed for us last year, but they were diligent in making it right. People make mistakes, that's normal, but it's the companies that fix them right that really grab my attention! This is an impressive company, with impressive staff!
In particular we've had amazing experiences with Ryan Hyndman (the salesperson) time and time again. And now we can add Colin to that list. Ryan has always made sure to follow up throughout the WHOLE process, and even stopping by physically to make sure the job was done well. Amazing. On one occasion, he actually got a hand saw and cut away sections of the foam he though would impede the drywallers work: the drywaller was impressed too saying, "Wow, that's customer service". I'm not joking: this really happened.
All five stars: no sugar coating, these guys were amazing.
The service professionals that came, Dan M, Henry M and Desi were very respectful of our home ad did a great clean up job after they left. I would definitely recommend Great Northern and have already done so.
To be fully honest our experience was not a good one. First appointment was scheduled and I booked the day off work, waited the entire window they had gave me, before calling. Upon calling was told that we should have given a down payment to “secure” our appointment? My boyfriend said this was not mentioned when he scheduled the appointment, and although I see now that it is written in the fine print of our quote, I thought it was rather odd that they could not have atleast provided us with a phone call prior, asking for the down payment or else the appointment would be cancelled. Rescheduled, guys showed up and told us it looked like we had asbestos so they could not continue! I found this ridiculous considering I am sure the man who came to quote us in the beginning should have noticed something like that. Not only that but we just purchased our home 2yrs ago and were inspected for asbestos as well, which was negative. They refused to continue and took some samples, and when I called in to see what was going on, I did not hear back from someone for three business days. Once we heard back from them, we were told we did not even have asbestos. Huge relief, but expected, and honestly gave me the feeling that those guys just wanted to go home early that afternoon. Rescheduled, the men were very friendly (DanM, PhillC, Bernie) although a few things bothered me.. One man asked me if I had a drill and screws because they forgot theirs, I could find a drill but no screws therefore he told me my husband would need to screw our attic hatch shut once he was home from work!! Job incomplete in my opinion. I can still feel a slight draft coming from one hatch, not sure if I’ll even bother having them come back. With that said, they did a good job of keeping our home fairly clean throughout the process, that was nice. Still don’t know if we’re going to be reimbursed for the run around of “having asbestos” and then not even having asbestos, and also for what should have been one day off of work, becoming three days off of work for me.
We hired Great Northern Insulation for our new build and couldn't be more pleased with our choice. Their service was prompt and efficient. The quality of the work was excellent. It is also worth mentioning that they cleaned up any mess that had been made and left our home in the same condition they found it. That was important to us. Our experience was stress- free and pleasant, we would recommend them to our friends. A&J
The service provided by Great Northern Insulation was excellent. Was scheduled by office staff before we had hoped for which exceeded expectations. Installers were very professional, communicated and asked the right questions the first time. Spray was very uniform with no mess whatsoever. Would definitely recommend!
Extremely pleased with the service. The team arrived on time, and they were very customer focused. Explained what they were doing, answered questions, and went about their work in a professional manner. Great team (Phil C, Matt R, Alex T).
The quote was timely, accurate and done professionally by Ryan. On the day of the installation of the spray foam insulation, they arrived as scheduled. Matt, Dave and Bailey worked hard to complete the job. They were conscientious and courteous. Job done well and gave good advice for our next steps. Highly recommend Great Northern Insulation.
Everyone was very respectful and answered what questions I asked. Couldn't ask for anything more. I would and have recommended Great Northern Insulation to people. My friend in Collingwood has since got her attic done through Great Northern Insulation out of Barrie and she was please also. A great company and it shows in their professionalism.
I thought the company was very efficient in their work. They were here when they said they would be and cleaned up after themselves. The job was done to my satisfaction. This was part of the "Green On" programme and everything was taken care of for me.
Service was excellent and very professional by both Matt who did the quoting and the 2 service guys who did the installation.
I would note however that it took quite a few weeks to have the work scheduled and there was a bit of confusion with the office staff.
We were very impressed with the service provided. Very professional service. Matt was here and measured at lunch time on a Friday and we received a quote that same night! When the crew came to do the work they were great, very clean and scrapped and extra of. Very happy have referred your serve.
We were very pleased with the installation of the insulation in our attic. The gentlemen were very professional and we were very pleased with the care they took in keeping our home clean by putting down plastic all through the area that they were working.They gave us a time when they would arrive and they were true to their word. We would highly recommend Great Northern Insulation to anyone.
Colin and Jon were very friendly and knowledgeable. They helped us problem solve and then did a great job with the insulation. They were quick and efficient. Great Northern Insulation customer service as well as the sales guy that came out John, were all very friendly and approachable. We are happy with the finished result.
Response to our initial enquiry was quick. Sales Rep was on time. Explanation of process was incomplete. Estimator should have gathered all the required information for GreenON during initial visit, particularly when I accepted his estimate immediately. Why am I answering questions after the fact? The gathering of required info should be better explained by the estimator.
I spoke to GreenOn and it turned out the email from GNI was asking for my electrical & gas suppliers account numbers unnecessarily. Also, I couldn't answer "what type of air conditioner" did I have. Again, have your estimator gather this information. The GreenON rep didn't understand the question either.
The installers were on time, good natured & efficient. They placed plastic on the floors to avoid making a mess. They reported what they discovered & explained where our insulation was deficient. Also, they discovered that I had already adequately prepared my attic door so that a credit was due. They also called their office to inform their supervisor of that adjustment. Why didn't the estimator take that into account when providing the estimate? The installers cleaned up well (minus some unavoidable scuff marks on the hall wall) and were on their way in a reasonable amount of time.
If GNI were to correct their initial visit process, they'll be well on their way to receiving an excellent rating. For now, I'd say they were good, only because their installers saved the day.
The guys were very prompt and on time. They were very polite and explained to me what they were going to do and about how long it would take. While they were working I sat upstairs reading, basically right above where they were working and it was very quiet. The machine wasn't noisy at all. When they were finished they knocked on the kitchen door and showed me the work they had completed. The room wasn't messy at all. It even felt warmer already. We are very happy that we went with GNI. We would definitely recommend them to our friends.
The job was done in a timely fashion. The crew introduced them selves and cleaned up the job site after the work was done. We loved how neatly everything was done.
Your sales person Matt was very professional and respectful of our wishes. He was knowledgeable and had the price figured out in no time.
I had Great Northern come and spray foam my entire outside basement walls this week. The two fellows that came were very polite and took the time to cover items up to protect from overspray.
In checking the work done I found that over 20 random sample I did to see if they sprayed enough foam, 100% of them were just a tiny bit over the 3" thick we paid for.
Great Northern Insulation was very busy when we first reached out to them, so it did take a couple months from the initial reach-out up until installation day. That being said, they were very good at communicating and giving me accurate timelines.
As far as the job, we got more insulation blown into our attic. The installers were great and very nice. Once their job was done, they cleaned up everything and let me know that everything went smoothly.
I wish that I would have looked over the work before they drove off, as once they did depart I went and looked at the attic and found that there was a small area in which they did not actually blow insulation. So there is now an area with less insulation than the rest overtop of our main floor laundry quarters.
If they had fully covered all of the intended area, I would give 5 stars. Otherwise the rating is about 4 now.
Well, 20yrs ago we designed, self contracted & built our current home. We knew a local lad who had just been hired by Great Northern Insulation & we tried to construct our entire new home through family/church/community connections & decided to let GNI quote. Ultimately we decided to go with them & we were so impressed we told the other home builders in our community about our positive experience with GNI in all regards.
Now fast forward 20 yrs, being April 2018, we again had an incredibly positive experience using GNI. They added R20 to each of our 3 attic areas & the crew was just excellent.
I informed all my family about our positive experience again & each of our 3-married sons have already recieved quotes from GNI & have installation dates set. Same for my father-in-law & a number of our neighbours are now using GNI as well. I'm very confident my family & neighbours will each have a similar experience as ours.
From my initial inquiry re their product offerings & the GreenOn rebate program, to Bill Barlow coming to quote, to booking install dates, to their follow up calls & ultimately the work being completed, it was a positive experience. I'm not an insulation expert by any means, but their service & our very rare experience of GNI "leading" the whole experience for us is what sets them apart... 20yrs ago & still today in 2018. Over the years I've come to find myself "leading" the relationship with pretty much most companies/dealings & it was wonderful to actually be delighted by the complete GNI experience. Thank you. My sincerest apologies I'm not recalling the names of the 3-chaps that completed the work in our home, but they were great & incredibly respectful of our home.
The workers arrived on time to complete the job and appeared to work efficiently to complete the job. They put down plastic and cleaned up thoroughly after the job.
I am hoping there is not a long wait for the rebate, still waiting.
Crew arrived on time. I showed them the best way to enter to the area. They checked out the area and confirmed that they could get to the areas that needed to be done. They suggested that we open a window to vent any fumes created by the insulation. We worked in the yard raking leaves while they did their job. They notified us that job was complete. Didn't notice any fumes of the insulation. Was actually surprised at the lack of fumes. I checked the work and was happy that they got to all the areas and actually did an area that I didn't think they would have done. They explained what they did and what it looked like before they sprayed it. Technician said he could see daylight coming through the gaps before he sprayed it. They explained that we could call the office and arrange to pay by credit card and they took the rebates forms with them back to the office.
I have seen Great Northern doing work in my neighbour hood so I gave them a call. I am totally satisfied with Great Northern
We had 3 quotes for attic ins. (blown in) first one was way high and even suggested we do it ourselves, next one was high and wanted to know if there was more, third was Northern Ins. Quoted us in the next few days. Quote was bang on, Rob Adams was very honest helpful and observant to our needs not the company's. It was scheduled a.S.P. After accepting the quote. When the crew came to do the job they were professional, efficient, and clean. To us it seemed like big job or small job they were there to help and do the job. Staff at this company cheerful, helpful and on the ball. Have and will continue to recommend great northern insulation to friends and strangers.
We had our attic insulation increased from an R20 tp R50 by Great Northern Insulation. The process was very easy. First we had an estimate then arranged for the application which took about 2 hours. The men that did the work were pleasant and took precautions to miniseries any mess. There was a ceiling pot light loose after the work and the company came back to fix it! The whole process was quick and painless!
We are still waiting for the pep rework to be completed for the GreenOn program which should be another week or so.
I highly recommend Great Northern Insulation.
The quote went smoothly and all my questions were asked and answered efficiently. You have to give your credit card information over the phone which was a bit concerning and old fashioned.
The work was scheduled efficiently and the team arrived on time and were professional.
Because the work is in the attic we did have a light fixture come loose which they returned to fix quickly.
The rebate process requires "trust" - you pay the full amount with a promise that you'll get 75% or more back in rebates but I'm not sure how long the process takes.
Initial contact - Rob - was sincere, honest and displayed well groomed customer service skills.
Inside contact was courteous.
Installers - where punctual, friendly and cleaned the attic access area when job was complete.
Overall - this was a comfortable contractor / customer transaction.
Sales rep did thorough inspection of crawl space and very tight attic space before giving a very competitive quote.
Very knowledgeable workers who did a great job and discussed before what they were going to do. They were neat and tidy.
The first time they came they sprayed some pipes INTO the insulation.
It cost me $150 just for the plumber to show up, and over $300 total to fix it.
Then they came back again and were supposed to spray my garage ceiling and didn't, and did a half-assed job on the two walls that they did do.
Also, the second visit they were told to come in the afternoon and showed up first thing in the morning.
Arrived on time as scheduled. Plastic drop sheets placed to keep hose clean. Stairs and room with hatch closet covered with plastic. The 3 guys worked great as a team. All debris cleaned up and job finished in a timely manner. Have already recommended them to family members and neighbors.
Service was excellent beginning with sales representative arriving on time and answering my questions. The installers arrived promptly at the pre-arranged time and were courteous and polite. I am very pleased that my attic is now up to code for insulation.
The person that provided the quote was very knowledgeable and provided quick service. The crew that came to do the install was very courteous and efficient. Excellent job all the way around and I would definitely recommend Great Northern Insulation to others.
Great Northern was very quick when it take to setting up the date to come and do the job, their installers were also very friendly and efficient! They brought my attic up to R50. The only thing I had an issue with was communication with the office, something that needs a little improvement.
Thanks for topping me up!
GNI provided a competitive quote. The Ladies in the office had a cancellation and got a quick installation date set up for me. The installers showed up on time and completed the work, cleaned up and were on their way. All in all a very efficient job from quote to installation.
This is a great company to deal with. Upon meeting they provided us with thorough and easy to understand process for insulating our home. They also provided and assisted us with the rebate program available to us. Matt Reesor was very informative and promptly organized the insulation of our home. Office staff was very professional to deal with. Installation crew were prompt, efficient and cleaned up after the work.
All in all very satisfied and have recommended their services to friends and family.
The team at Great Northern Insulation were great. Period. The quote was very competitive and in fact the lowest of the bunch but what sealed the deal for us was they could delivery quickly when we needed them to. In and out - did not rush but finished as planned. Even though we covered everything up front then still went in and did a better job at covering things up than we did. Really impressed with that as they could have left it. No overspray and consistent application. ie. when they said 2 inches it was 2 inches etc. across the board. Best part was it was easy. Simple - done - clean and good price and the guys were nice to deal with and polite. And, that matters to me. They cared.
As far as I know, they did a great job. However, there was no contact from the installer either before he started or after he finished the job. I have no idea what the pictures look like. I have no idea how much insulation they put in and the installer did not knock on my door to tell me he was starting or that he finished. If I hadn't heard the truck I would not even have known he was here.
Overall, I am not happy with the fact that I did not receive any communication on the state of the attic or any details on what was installed. For all I know I have paid for something that may or may not have happened according to the quote.
I just got finished with Great northern insulation and I would highly recommend them. The service was perfect, instal was a breeze and the techs cared enough to make sure we knew to be out of the house since I am pregnant and have little ones, they really do an amazing job and know their stuff. Plus the cost was perfect with the GreenOn rebates offered right now. If your looking for a great reliable company look no further.
The spray foam was done nicely. However the helper had no idea what to do. I had brought my insulation down past floor 4 inches so spray foam could be sprayed to it to form a good seal which I had discussed with the sprayer. I was informed they had to put something between joists to avoid overspray which is understandable. When they were done the insulation had been pushed out of the way and other batts had been shoved into this area. The insulation that was used was a bag of R20 24's. This was my insulation that had a purpose and $60 price on it. I was not asked if this could be used which I was not impressed with!! It was cut into various lengths. All that was needed was something to go up to existing insulation to avoid overspray. Now I have a mess along this area and I do not have a good seal! After all was done I had a garbage bag and a half full of garbage that was left.. helper did not know how to run a broom and did not care about his job or know the proper process.
Thank you for providing us with your feedback and allowing us the opportunity to make things right with you! At Great Northern Insulation we consistently aim to exceed customers expectations. We apologize that this did not occur. We are happy to hear that were able to quickly mobilize a truck to perform any touch ups and to replace your bag of batts. Thank you again for the opportunity to rectify this situation.
Great service, very informative sales process. Sales Rep Bill was knowledgeable regarding GreenON rebate program and helpful in determining and recommending the products and services that I required. Service was booked promptly and completed on time and as quoted.
I liked the way Great Northern Insulation handled our initial request. Firstly, the gentleman who came to give us the quotation was very though and very knowledgeable. All questions were answered.He then gave us an estimate for the work and approximate time it would be completed. The insulation itself was done without a hitch, they arrived at the appointed time, completed the work in a timely fashion. They cleaned up after they were done. All in all were were completely satisfied with the work done! We recommended Great Northern Insulation to our neighbours and relatives.
The sales person that came to measure our attic was professional and courteous, and got back to us promptly with a quote.
The installation guys did a great job as well. They were quick and they cleaned up after themselves. I could feel the difference of having the insulation blown in the attic immediately. Our house is so much warmer now.
We had an initial visit from Bill who took the measurements, took pictures of the existing insulation and answered all our questions. Shortly after we received a written quote with the eligibility for government rebate. We shopped around previously, but GNI provided the best quote and given great reviews we decided to move forward. Our appointment was scheduled only 2 weeks after us providing the deposit, everything was done great and professionally, guys even cleaned upon completion. I highly recommend Great Northern Insulation for their exceptional service, professionalism and overall quality of work.
I personally prefer this company over any one because they explained me the problem i was having with my living room getting cold. The service they provided was beyond my expectations. I am person who loves to do a clean job and wish the same from others. It was a very clean job and care was taken not to spread the insulation all over my carpet.
I would recommend my family and friends.
We are very pleased with the work completed by Great Northern Insulation. Both the technicians were friendly and considerate. The work was completed in a timely and professional manner. The work areas were cleaned up after the work had been completed.
Over all Great Northern Insulation did a great job increasing my attic insulation to about R65 from R25. Jake, Alex and Dan showed there passion for doing a good job and did there very best to minimize any dirt and dust in the house. They arrived 5 min early and were kind and informative throughout the entire process. If I would add some feedback for places to improve, it would be to have better communication and quote times up front. I understand it's a busy time right now but lacking in this area could send a bad message to a potential customer and take the focus away from the excellent job done by Great Northern.
It was great to call a company recommended by someone and have a good experience. I was impressed with the courteous and professional interaction I had at all employee touch points from start to finish. I am very happy with the service, price and quality. No fuss, no mess, all in all a great experience.
I had a very positive experience with great northern insulation. We had them in to do our attic with blown in insulation and it was a positive experience from the beginning to end.
The gentleman doing the quote showed up on time, and within a week of calling. The follow up call for organizing the work to be done was handled very well, and the lady on the phone was quite polite, even though we got disconnected half way through. The gentleman who actually did the work were polite and efficient. They built up a wall around the attic access hatch to prevent any insulation from falling out, insulated the hatch itself and put a gasket around it as well. Very happy with the service.
I was impressed that GNI provided a reminder call, they showed up in the early part of the time bracket given and went to the extra care to ensure floors and stairs were appropriately covered so everything was kept clean and damage free. Customer service was also always pleasant whenever I called in.
We were very pleased of the work that was done in our attic the gentleman explained everything and cleaned up after they were done. Very satisfied with the work.
Thank you, I have recommended two other families to get a quote from your company.
The sale quote was done the same day and the bill was the same as the quote even though they had to blown in some extra because they ran out of bags on the last day. I really appreciated the hard / dusty work they had to do install insulation!
The only problem we had is they were booked to far ahead so we had to wait several weeks to get the job done.
3 weeks ago I had Great Northern Insulation spray foam my basement walls and rim joists. Two men arrived on time and did an excellent job! They were courteous, helpful, and respectful of my property. A very clean, professional job was done and the difference in warmth was immediate! Very happy with the product and service, and the price was very competitive.